THEY ARE A BUNCH OF THEIVES. The North Dakota Department Of Human Services, wrote on their own website that the support payments will be "added to an electronic payment card from U.S. Bank, known as the ReliaCard Visa.". And now Im on hold for over 30 minutes and cant get a live person. im having the worst time of trying to locate how to transfer money from the WAY TO GO CARD to my CHECKING ACCOUNT i have done this in the past on my old card but my new card seems more difficult because i cant find what i need much less a phone number for a live agent and this is getting frusterating by the second. If your Medicare card was lost, stolen, or destroyed, you can ask for a replacement by using your online . DoNotPay is here to help. This had to be done internally. Ive been transferred back and forth over 6 times today a lone and if the paper work is not back to them by this Tuesday my claim is closed and Im screwed out of all my child support money that was taken. Live customer service representatives can assist you and answer any other account-related questions. Im waiting on hold currently so hopefully soon. Transferring money from the card to a U.S. checking/savings account owned by the cardholder. She gave me this number but it does not work 800 522 2922. My first payment from Nevada state unemployment posted to the card before I set it up , when I realized that i set the card up just to see the payment was sent back because I hadn't set up the pin yet. Child Welfare Medical and Behavioral Health Resources. Screw them I hate way 2 go more like screw the screwed fucking shady asses ain't none of us stupid we know they are fucking us over on purpose and I hope they have to pay for that shit someday in the near future . What is a PIN? Way2GoCard Mobile App By searching for Go Program Way2Go Card in the App Store or Google Play; Phone By calling Way2Go Cardholder Services at 1-844-649-9843; or. Is there a number beside the one give on multiple platforms? Usually a purchase that exceeds the available balance will not be approved. Although the MiSDU can deposit funds onto the card immediately, the card cannot be used until the recipient activates their card by selecting their PIN. Want to show up and shout angrily about your card problems or the 50+ phone numbers to choose from? Please contact me asap to resolve this situation. I can't do it alone., lets all get together and file a class action lawsuit against them!! They have taken money time and time again. Way2Go doesn't have a unified office or a single phone number. In very limited circumstances, if cardholders do not have sufficient funds when the final amount clears, a negative balance may result; however, they will not be charged an overdraft fee. Automated does not mean we never want to speak to a human. What they do have is over 50 different phone numbers. I never received anything to my email. I don't see my deposits coming in from OK CSS since May 3rd 2021. DoNotPay will let you know the instant someone picks up so you can talk to a customer support representative without having to spend a second waiting on hold. I want to know when this account was created, when the first card was issued. If you have questions about your new card, please call the customer service number on the back of the card. This is absolutely wrong and unconstitutional in every form. Licensing information for Adult Foster Care and Homes for the Aged, Child Day Care Facilities, Child Caring Institutions, Children's Foster Care Homes, Child Placing Agencies, Juvenile Court Operated Facilities and Children's or Adult Foster Care Camps. Bridge Card Participation Information on Electronic Benefits for clients and businesses, lists of participating retailers and ATMs, and QUEST. What if I forget my PIN? What happens to the money on my EPPICard? There's just one hitch: Now you're on hold. The primary cardholder will be responsible for moving funds to the Companion Card from the primary card. Additional Way2Go Mastercard Information You can talk to anyone at the company.. Cardholders can obtain their current available balance in the following ways: Cardholders must call the toll-free Way2Go Cardholder Services number 1-844-649-9843, which is listed on their cardholder materials, to report a lost or stolen card. They mailed me a letter from the dispute resolution Dept saying that they received my dispute but it was only for one transaction and conveniently it was for the smaller amount of the two disputed transactions. Mon-Fri: 8:00 a.m. - 9:00 p.m. Zero stress. They told me they can do nothing about it because it was over 30 days ago. Cardholders may request a paper statement online through thewww.GoProgram.comwebsite or by calling Way2Go Cardholder Services at 1-844-649-9843. You can't talk to a human. Customer support representatives are eager to assist: Examine your balance. Share the love. If you are a Go Program Way2Go Card customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Go Program Way2Go Card. Thank you. Provider Payments Information on the direct deposit of State of Michigan payments into a provider's bank account. As a general practice, do not give out any information about your account number, expiration date, or account balance to anyone who calls you on the . NOW I CANT EVEN GET A HUMAN. Can the card be used by someone other than the person whose name is on it? I do not receive statements in the mail and had no idea this was happening. Information is collected to monitor the general health and well-being of Michigan citizens. Information on communicable & chronic diseases. You have the ability to select or modify your own personal identification number (PIN) Examining what occurred in the past Live customer service representatives can assist you and answer any other account-related questions. Cardholders can obtain cash without any fees over the counter at any bank or credit union that accepts Mastercard. Everything thats already written here has happened to me as well. Not sure what to do I need help with money transfer please call me at 540 676 9166 thank uou, Yes my card got locked for trying to activate it saying the information and the cvcc numbers dont match when I'm sitting and looking right at them and I cant even talk to anyone about it I need my money I'm moving and now no money to move with, this is all b,s. You will receive a new Way2Go Card . How does the MiSDU deposit money onto the card? How do cardholders check their available balance? Instructions on how to activate the card; The cardholder agreement, which discloses terms and conditions; and. Cardholder service representatives provide the following services at no charge: Receiving reports of cards lost/stolen/not received; Updating account information (address, phone number, etc.). You can contact us at 1-888-929-2460. I can't scream blm,bbb,kkk,or any organization. thanks in advance. I contacted google to see if they can figure out who made the charges. You can contact us at 1-888-929-2460. I can be reached through my email (2nd choice) or by cell phone (preferred option} 804.252.1815 when after 5 different #'s I finally got ahold of a live person they transferred me to a number that was not in service. Time to join forces. Receiving cash from a teller at any bank that accepts Mastercard. 800-266-3742. Cardholders must contact the MiSDU customer service department for information on closing their Way2Go Card. No. CALLING MY CONGRESSMAN AND BBB BC THIS COMPANY IS STEALING MONEY FROM ME BY CHARGING RIDICULOUS FEES WHEN THEY WON'T LET ME USE APP TO CHECK MY INFORMATION AND NOT GIVING THE FULL $225 A MONTH IN CHILD SUPPORT. Although the MiSDU can deposit funds onto the card immediately, the card cannot be used until the . Share this number so others don't have to go through the hell of searching and feeling lost! So let us do the waiting part for you. I to rather my kids are victims of this horrible excuse of wtf banking system the state of Tennessee has chosen. Bank of America ( previous carrier ) was more helpful! If this is how you run your business, you need to rethink. There's no where in all the catch-22 with either my state,goprogram,condent,Mastercard, does it state of say for any reason they should have been treated so. PIN issues must go through Card Customer Services. The prepaid debit MasterCard expires after 5 years. Home to an array of public health programs, initiatives and interventions aimed at improving the health and well-being of women, infants, families and communities. All future child support payments will be automatically deposited onto the card the customer initially received. Any help with this matter would be extremely appreciated. First of all, everyone needs to purchase RFID card covers, you can but 12 for $5 or 19 for $8 on Amazon, ebay,office max, Walmart etc. 1st whoever is downvoting everyone, eat the fattest dick God can offer you, choke on it and die. Is a PIN (Personal Identification Number) needed to use the card? All cardholders can go to www.GoProgram.comto view their statements online. No. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before. I have read thru the complaints and most seem to be the same issue for everyone I also have a card that I can't seem to get activated and get my funds off off. Although cardholders will not automatically receive a paper statement in the mail, all cardholders can request a paper statement whenever they want one. Yes. You can't attach this card to any accounts or other cards. Very disappointed :(. CONDUENT and Design , Way2Go Card , and GO Program are trademarks of Conduent Corporation in the United States and/or other countries. However, Way2Go is a flexible and widely used program. I try to reset everything and it claims to have sent me an email that's on file. How do I receive my debit card (ePayment/Way2Go Card)? Many people are going to call for many different reasons that they would prefer to speak to a representative instead of click numbers like your shopping at a vending machine. A new card will be issued, and any remaining balance will be transferred to the new card. If any customer reading this knows anything about how to get help or any info at all please call me! Transferring money from the card to a U.S. checking/savings account owned by the cardholder; and. I hav been on hold calling today for a total of 3 hours 15 mins still have not spoken to a live person just in que?? The Michigan Department of Health and Human Services' (MDHHS) Division of Environmental Health (DEH) uses the best available science to reduce, eliminate, or prevent harm from environmental, chemical, and physical hazards. When getting cash, does the cardholder have to go to a Comerica Bank ATM or Comerica Bank branch? I am very disatisfied with the service I have received from the dispute resolution Dept. It is recommended that you activate the card using a landline. Absolutely do not I was told by a way to go card Company employee that they are not allowed to touch my account. Locked out of my account, wait on hold forever to talk to someone, get transferred to fraud dept , never is answered at about 2 hour mark line will go dead, start process all over. Please call me 618-267-2465, I have never logged into this app before tried to enter my info they need to set it since I am a first time log in and they are saying something in my information that I entered is wrong and that isn't right. Conduent is the payment . Live customer service representatives can assist you and answer any other account-related questions. Way2Go is a prepaid card program designed to provide recipients of government payments with easy access to their funds. The only downside is that it will take 24 business hours for you to be able to fully used the card with no restrictions. wowthis company should be closed down. We'll ping you when a live customer service agent finally answers so you can take over to explain your problem from there. thank you. For more information on the Way2Go Mastercard Debit Card, please call the debit card customer service line at (833) 959-2437 or click: Way2Go Mastercard Debit Card. Nearly half of the union uses Way2Go for unemployment and other government financial benefit programs. INSIST SOMEONE GOES TO JAIL OVER PUTTING THIS PGM OUT TO SERVE CITIZENS BUT RIPPING THEM OFF. I really wish MI CS System had never changed from US Bank to this crap. I can't get in touch with anyone when calling. I was on the phone for 3 HOURS AND 53 MINUTES. Viewing statements for the last 12 months. All you need to do is find the right phone number, and we'll do the rest. For help with this, you can contact the claims center for your area: Northern Nevada (775) 684 . What is going on?? b. Way2Go Card mobile app c. Visit www.goprogram.com to sign up for phone, text or I was also locked out of my card now that I have the info required and I call to unlock it, the computer says we are temporarily unable to access your acct call back later goodbye. Recipients can call 1-877-543-2660 to speak with a MiSDU customer service representative with questions about completing the forms. There is no human representative to speak to so my money is basically just sitting. Enter the goprogram login credential and click. Contact the customer service toll-free number at (844) 542-1115, to ask questions and obtain your balance. Does anyone know about this card service? Is there a new card coming? Beginning July 9, 2016 all Unemployment Insurance payments issued via debit card will be deposited to a Way2Go Card Debit MasterCard. UINV is showing funds have been paid. This is the worse card service ever. I have to do the same transaction several times. st 5000.00 that was disputed the 16th of July. This company allowed over $1100to be taken off my card and they let it cleared after telling them it was fraud. So if anyone reading this has an answer or can provide help I'm sure it's safe to say you must be not of this world or at least America. Someone charged $900 to google play on my card. It's not a credit cardand there are no credit checks or approvals required to get the Way2Go Card. For security reasons, the cards are mailed in plain white envelopes with an address window, which allows the name and address of the person receiving the card to show through. It is an act of congress to get to a freaking live person. A $1.50 service fee will be charged for all ATM withdrawals at non-Comerica and non-Allpoint locations. I am putting on the right information. No. Sit back and relax while we do the work. Call the toll-free Way2Go Card Customer Services at 1-844-893-3119.. It make take longer to make your money available it at least you wont have to deal with locked cards, a disabled account or having to use this ridiculous automated service again. The transaction say withdrawals from a bank in the UK. Let us know where to call, and DoNotPay will do the waiting on hold. Way2go Card Login Michigan Child Support Office of Child Support: Policy listed by Section. State law requires that, except in very limited circumstances, all child support must be sent electronically. A variety of reports & statistics for programs and services. I told the lady my situation ($300 stolen off my card) and she asked if I wanted to talk to somebody at the help desk. Instead, they will receive their payments either through direct deposit to their personal bank account or through a prepaid debit card. Cardholders must choose their own PIN by calling the Way2Go Cardholder Services Help Desk at 1-844-649-9843 or going online at www.GoProgram.com after they receive their card. That's why DoNotPay is here to provide the Skip Waiting on Hold product. Now I understand that this is a move generated by today's advancements in technology. This card service is awful but I finally found a way to talk to a human. Yes. The MiSDU will issue a debit card and will end the direct deposit. Pulling issues faced by users like you is a good way to draw attention of Go Program Way2Go Card to your problem using the strength of crowds. However, the problem that I do have is with customer service. If you cannot afford child care, payment assistance is available. How to Contact Way2Go Customer Service Way2Go is a prepaid card program designed to provide recipients of government payments with easy access to their funds. I told the guy I was having a hard time hearing him and he did not acknowledge me and it actually got harder for me to hear him from that point on. This is impossible, of course, but the Way2Go offices are certainly unlisted. What happens if the card is lost or stolen? Nobody answers the "customer service" line it's all automated and sends you into a completely dead end circle! It will take you to a representative and you tell them what is going on with your card and they will transfer you to a Level 2 department where the people will remove the restrictions on your card and you can use it anywhere. And once they do, when they transfer you to them, let them know it's for way2go and not direct express, and they'll go ahead and do it for you. Personal & BusinessCredit Cards. Visit www.goprogram.com to start your enrollment form and view all your Way2Go Card transactions. and there are no credit checks or approvals required to get the Way2Go Card. Birth, Death, Marriage and Divorce Records. Is there anyone who can help me on how to get my card unlocked? Not sure how to contact Way2Go for the customer supportyou need? You don't have time for this; there are other things on your to-do list. After 10 total hours of this I was finally able to file my complaint. DoNotPay can help. Included with the check is a direct deposit request form that must be completed and returned if they want direct deposit to their personal bank account. You can try any of the methods below to contact Go Program Way2Go Card. Direct deposit forms can also be found online atwww.misdu.com. Can a cardholder request a second card for another individual such as a family member? Can a cardholder add funds to his/her card in addition to what the MiSDU puts in? Now if you want to know the truth on other matters you've been lied to about, go to it's a surreal World on YouTube formally witness1o1 and see what has been right under our noses all along! Customer support representatives are eager to assist: Examine your balance. You can contact us at 1-888-929-2460. I have never dealt with a worse card company in my entire life! The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Im still waiting for tech support to call me to help me. Call conduent card services (1-884-663-2638). I cant believe the state of Nevada would switch to this system after a long history of this company having problems. The amounts of purchases or cash withdrawals are automatically deducted from the available funds on the card. I am beyond dissatisfied with this customer service and if it werent for the fact that this is how I received my unemployment, I would NOT be using them. For Customer Service Call 1-888-Way2Go0 (888-929-2460) 24 hours a day / 7 days a week / toll free International Calls: 866-569-4494 TTY: 1-877-906-0085 Visit our website at www.GoProgram.com How to Use Your Card - Anywhere Your funds will be deposited to your prepaid debit MasterCard Way2Go Card account.. pi Did you know that Way2Go is available in over 20 states? What is the Way2Go Card Prepaid Mastercard (Way2Go Card)? Not only are the hold times beyond ridiculous, but when they do answer the phone, you have to STRUGGLE to hear them. I have called morning, noon and night and still nothing. Only 8 minutes was I actually talking to someone. This card company is bullshit. Card keeps being declined. message is saying my card information is invalid. However, cardholders must use a PIN for cash withdrawals at ATMs (fees may apply for ATM transactions; see Question 9). Information about where and how the card can be used. I have funds in my account and cant use my card anywhere but I used my car yesterday just fine. Here are just a few more ways we can make your life easier, save you time, and save you money. I can not take the money out and I'm trying to contact customer service and I've been waiting for over an hour! Cardholders may also use the Way2Go Card mobile app or log into www.GoProgram.com to activate the card. I can't activate the card my account is locked. It does absolutely no good to call this company about your issues because you can't ever talk to anyone. However, the problem that I do have is with customer service. God Help Us ALL!! Can I overdraft my Way2Go card? Information on the Food Assistance Program, eligibility requirements, and other food resources.

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