Sector Accounting - Public practice. *Restrictions apply. If you do not accept these Terms and Conditions you must immediately stop using the Website. Just like a superhero's sidekick, underlay provides support for your carpet and helps enhance its performance. Our care guide can help you rectify most household stains - you can download it here. Your order confirmation is subject to sufficient stock being available by the manufacturer at the time your order is placed by us. Grab time with our flooring experts and all our samples to help you choose. 10 year fitting satisfaction guarantee on carpet. However the appearance may deteriorate or vary from family to family depending on your usage, demands and care. The other hurdle which could potentially hold up your order is fitting. We recommend the use of vacuum cleaners with rotating brushes on cut pile carpets and suction only for loop pile carpets. Available 6-days a week, 9am-5pm. We keep our prices low by being transparent and not building costs into the overall price of your carpet of flooring. We follow their Code of Practice which provides our customers with additional protection if things go wrong. Areas over 12 square metres, unless stated otherwise, should be fully stuck down using a suitable adhesive. Our pledge is valid for 14 days after your order is confirmed. Novuna will acknowledge your complaint and investigate it thoroughly and issue their response within eight weeks. Unemployed & house person (with consent of co-habiting working partner). Listed on 2023-01-10. We can also uplift and remove your old flooring for an additional cost, and this is something we can arrange for you when you place your order. No mow. So I place an order with Tapi for a carpet. Credit is subject to application and Status. Date of experience: 13 January 2023. If you are not entirely satisfied, please return to your store of purchase with your invoice and receipt, and we will visit your property to assess the condition of your floor. If you're happy you can place your order on the spot! If on inspection you have any doubts please contact the store as soon as reasonably possible. Please keep your receipt for proof of purchase. Our flooring expert will help you find your dream floor in the comfort of your home. What to do if you can't reach an agreement with Novuna. Home. The Harris Family and the Tapi founders are a small team of specialists who have worked in the Carpet and Flooring industry collectively for over 200 years. The Website is provided on an AS IS and AS AVAILABLE basis without any representation or endorsement made and without warranty of any kind whether express or implied, including but not limited to the implied warranties of satisfactory quality, fitness for a particular purpose, non-infringement, compatibility, security and accuracy. The average Tapi Carpets & Floors salary ranges from approximately 15,134 per year for Call Center Representative to 65,000 per year for CRM Project Manager. Approx. This will help us prevent delays and costs for aborted deliveries. You need to pay special attention to tog ratings if you've got underfloor heating. Deeper pile saxony carpets will require additional vacuuming. Offer excludes the cost of fitting the floor. Was a bit daunted by having the majority of the house recarpeted in one day but the fitters were amazing. If youre not satisfied with Novunas response to your complaint relating to the finance agreement, you may be able to refer the matter to the Financial Ombudsman Service. The fees quoted are for the goods shown on the order only. Tapi stocks a range of carpet brands, including Brockway, Brintons, Ulster and Westex. A lower tog rating will transmit underfloor heating more efficiently. Staff were really helpful. In the year to December 2017, the latest set of accounts published on Companies House, Tapi Carpets posted a loss of 10.9 million, despite making sales of 56.9 million. Tapi stocks eight different carpet underlays, starting at 6.99 per square metre. It also includes monitoring fitting standards, arranging a pre-cut service to aid an efficient and speedy at home installation, and on the rare occasion of a complaint being raised regarding the fitting, Tapi will manage the complaint between yourself and the fitting partner. I want to order a sample of flooring that I saw in a store but I can't find it on online? We excite people about the transformative effect that great floors can have on their home. Nothing in these Terms and Conditions shall be construed so as to exclude or limit the liability of Tapi Carpets & Floors for death or personal injury as a result of the negligence of Tapi Carpets & Floors or that of its employees or agents. This can be found in our Tapi Care Guide. Our Office Address: Check out what 52,362 people have written so far, and share your own experience. Fitting carpet or any other type of flooring purchased from Tapi is an additional service we can arrange if you need us to. Answer a few questions and we'll recommend the best products for you. Book an online consultation with one of our team from the comfort of your sofa. Tapi order change/cancellation. A minimum of 72 hours is recommended and when high gloss paint has been used please allow 7 days. Your order Important Customer Information, Please find below information relating to the terms and conditions which are applicable when you enter into a contract with Tapi Carpets & Floors. 45 minutes. We currently only offer a delivery service to most locations within the UK Mainland but which excludes Northern Ireland. Here's the criteria your purchase must meet to be eligible for a refund: You must have purchased the item within [X] calendar days The item must be unused, in its original condition The item must be in its original packaging You must be able to provide a proof of purchase Final sale items are not eligible for a refund The provision of a link to such a website does not mean that we endorse that website. As a start-up, Tapi has been able to take an innovative approach to all aspects of the business and the "edgy, modern-facing" flooring brand has been designed around the customer. Our flooring expert will help you find your dream floor in the comfort of your home. 01689 886888, For any further information please email[emailprotected]Tapi Carpets & Floors Team. Rest assured, we put your safety first. Approx. We can place an order from any of our carpet ranges as long as a minimum quantity of 4 metres is placed. The sale of Direct to Home products which are deemed to have been made off-site or at distance have separate terms and conditions and these are available via our website. The Furniture & Home Improvement Ombudsman is an independent not-for-profit organisation which raises standards and is approved by the government to provide alternative dispute resolution services. Underlay also has a tog rating, so this could be a combination of a high tog carpet and a low tog underlay, or vice versa. Available 6-days a week, 9am-5pm. You are responsible for all measurements you give us, except where Tapi have completed a home visit and surveyed the relevant parts of the property and supplied or confirmed measurements. Home consultations available. In addition, we provide a complementary vacuum. Everyone was so helpful when measuring up and ordering new carpet. All vinyl flooring is cut at 10cm intervals with a minimum order length of 1 metre. Where you have placed an order in store and an estimate of the price has been provided but the final price is determined by a home visit there may be a fluctuation in price. You can choose to spread your payments across either 12, 24, 36 or 48 months interest free instalments. By linking to this Website in breach of our terms, you shall indemnify us for any loss or damage suffered to this Website as a result of such linking. You're also welcome to collect your order from your nearest Tapi store. 706358. Available 6-days a week, 9am-5pm. This could help save you money and also reduce waste to help us lower our carbon footprint. 40 minutes. Carpetright's latest results revealed its profits . 90 day returns policy. Please discuss these with the store staff prior to the fitting appointment E.g. If you are arranging for the installation via your own 3rd party fitting partner, please ensure sufficient time is allowed for both the inspection of the goods to take place as well as any acclimatisation needs, per the manufacturers instructions. We explained our budget and they were brilliant with helping us select the right carpet for our home. Available 7-days a week, some evenings. Available 7-days a week, some evenings. Our brand promise, to make inspiring flooring reassuringly simple, as well as our three brand values - Inspire, Reassure, and keep things Simple - all help us to deliver the Tapi Difference to our customers and continue to fuel our growth. Exact arrival and completion times cannot be guaranteed due to the nature of the work. These will apply when an order has been placed even if only a deposit has been made within a store. Tapi Carpets & Floors makes no warranty that the functionality of the Website will be uninterrupted or error free, that defects will be corrected or that the Website or the server that makes it available are free of viruses or anything else which may be harmful or destructive. We often link to other websites, but we can't be responsible for their content. Our 3rd party carrier will endeavour to deliver your goods over the threshold of your property when social distancing rules apply. We'll also let you know via text if we're running late, and send you an email if we tried to deliver and you were out. Some doors, such as fire doors, may not be suitable for modification or need to be carried out by a door easing specialist. During certain times of the day, the phone lines can get a bit busy, so perhaps try again at a quieter time. All sizes are approximate and within a tolerance of plus or minus 1.25% in accordance with British Standard BS3655. Receive the latest offers, promotions and Tapi news delivered straight to your inbox with our exclusive email newsletter. Book a convenient appointment online. For further information please consult our floor care guide. - Removing a reasonable amount of empty furniture (for larger items, please clarify in store so we can prepare the team) and replacing them afterwards. 90 minutes. If you wish to change a delivery date or arrange for collection of the goods following our agreement to accept their return, please contact our Customer Services team on 03330 150 501 who will liaise with our 3rd party logistics partner and the store. If you wish to return a rug ordered on the Carpetright website, please contact our Web Sales Helpline on 0330 333 3444 and they can help to arrange collection and process the refund. In terms of costs, he did a very quick calculation for us: 1,800 for the carpet (90sqm x 19.99) 765 underlay ('Bliss' for rooms, 'Endurance' for stairs) 90 gripper. Click on a basket to view added products or progress you order. For extra peace of mind, you might like to try Tapi's carpet care kit, which removes most household stains. Please confirm you would like to subscribe to our newsletter? 45 minutes. If you have a surplus box or more after fitting, we would suggest these be stored on a flat dry surface for future use. To make a complaint with Tapi Carpets, you can either fill out a complaints form or alternatively you can email [email protected]. We can then efficiently plan the exact amount of carpet or flooring you'll need before you order. Tapi Carpets & Floors Ltd Firm Ref No. The fitters will do this on the day of fitting; theyll return these back to the store and we'll dispose of them for you. Carpet is a soft, luxurious product and flattening of the pile will occur. 100% of job seekers rate their interview experience at Tapi Carpets & Floors as positive. Laminate and engineered wood flooring will be affected by moisture; wet mopping will likely damage the flooring beyond repair. Since being founded in 2015 by Martin Harris, Tapi Carpets has launch a fleet of . Grass good to go. 45 minutes. Rest assured, we put your safety first. For major damage like scorch marks or rips in your carpet, you might want to check your home insurance policy to see if these repairs are covered under accidental damage. Our flooring experts will be able to talk you through the costs of fitting a new carpet when you visit us in-store or book a home visit, but there's also a handy flooring cost calculator on all of our carpet product pages to give you an estimate of how much your floor will cost (excluding fitting). Broadly speaking, it should set out: What goods are returnable (or which are not) When you will offer a refund How customers can claim a refund, or make an exchange Your exchange rules How long it takes to receive a refund We do also sell a wide range of lovely stair rods to add those gorgeous finishing touches. Returns policy. If you are unclear about your rights or require advice, you can contact Citizens Advice Consumer Service on 0808 223 1133 or www.citizensadvice.org.uk. Book a convenient appointment online. You can also send an email to [emailprotected] or try our Live Chat service in the bottom right hand corner of the website. So pleased with my new carpet . Tapi are specialists in carpets, laminate flooring, vinyl and luxury vinyl floor coverings. We will get in touch with you to ascertain the reason for refusal and whether a subsequent delivery date can be agreed upon. Orpington Tapi Carpets & Floors. Available 7-days a week. We want you to love your FLOR. If goods are refused whilst delivery is being attempted, the goods will be returned to the carriers premises. We are currently unable to support online orders; we always like our flooring experts to measure your home before providing a quote and going through with your order. Alternatively, you can leave a message with your details and someone from Customer Support will call you back. Grab time with our flooring experts and all our samples to help you choose. We also do not have sufficient storage space in our back of house areas in our stores. Available 7-days a week. This is not considered to be part of the fitting work unless this was specifically agreed in advance. The evening before your delivery, you will receive an SMS confirming the 2-hour slot your order will arrive, including a tracking link. Support the Store Manager to induct new Tapi colleagues. Please confirm you would like to subscribe to our newsletter? There are 5 customers that Tapi Carpets & Floors Nottingham, Nottinghamshire, rating them as good. No-one is answering the phone in Customer Support, what can I do? All carpets are cut at 10cm intervals with a minimum order length of 1 metre. How much is delivery: we charge 39 and will deliver within 3-5 working days, or a later day of your choice. CouponBirds is a USPTO registered trademark. 10000% recommended! These 14x14cm samples should arrive within 3 working days. Approx. Buy TAPI BOOKCASE Bookcase Shelves at B&Q 100s of help & advice articles. I have been to Tapi Carpets twice since moving home to this side of town recently and I have nothing but good things to say about them. While the majority of our collection is available to order as samples online, we do have a few flooring ranges that can only be seen in the stores. Goods will not be left in an area which is unattended and will be returned to the 3rd party couriers premises until a new delivery date has been confirmed. Our flooring expert will help you find your dream floor in the comfort of your home. Many retailers, including Tapi, rename the collections we sell, so if youre able to provide us the with the manufacturer product names or a sample, this will really help us to check if we have the exact same carpet, underlay and accessories within our collections. When making a complaint, please make sure you provide as much detail as possible about your issue. Listing for: Tapi Carpets & Floors. We always aim to provide flooring you can enjoy for many years to come and well do anything we can to ensure your flooring continues to bring you Tapiness. To arrange your refund, simply contact the branch where you placed your order, alternatively you can contact Customer Support via the Submit a Request button and if you supply your order details, they will put you in touch with the right person who can provide further assistance. Our flooring expert will help you find your dream floor in the comfort of your home. Save . 40 minutes. Please check that the goods you received are the ones you ordered. Treat your feet to Luxury Vinyl Tiles. Available 7-days a week. All items within the competitor quote need to be for the exact same carpet, underlay and accessories with identical product specifications including weight, dimensions and available widths, so we can compare apples with apples. When social distancing rules do not apply, goods will be delivered to a downstairs room of choice. Approx. GL51, Cheltenham. You should check the details of your order carefully including these terms and conditions and if you have any queries please raise these immediately with a sales representative. Fitters may need to remove doors to facilitate fitting and where necessary, leave them ready for you or your appointed carpenter to carry out the trimming and rehanging at a later date. Rest assured, we put your safety first. Yes, we do! 127 were here. Approx. Carpet roll stock is only available in selected Tapi stores. Fret not! Available 6-days a week, 9am-5pm. The length of time from placing your order to delivery to the store is based on several factors such as the type of flooring, or whether the colour/pattern/style chosen is in stock with the manufacturer. Subject to status and affordability. Approx. Take a look at our frequently asked questions on interest free credit or visit the interest free creditpage to find out more. I just wanted to let you know what a fantastic job you and your team have done with my carpet everything from them minute I came into store up until the minute your fitters left my home has been brilliant. Tapi Carpets & Floors reserves the right to change or remove (temporarily or permanently) the Website or any part of it without notice and you confirm that Tapi Carpets & Floors shall not be liable to you for any such change or removal and change these Terms and Conditions at any time, and your continued use of the Website following any changes shall be deemed to be your acceptance of such change. | Read 50,081-50,089 Reviews out of 50,089 Book an online consultation with one of our team from the comfort of your sofa. This technique is know as carpet whipping, and it's a specialist skill. Soft, firm, grey, blue, brown or white, you name it, we do it! Our gliding, sock-sliding laminate is family friendly and easy to fit. When you place an order with us via our Order Direct line, your nearest Tapi store will take care of your order going forward. Yes, we do! If these are noted at the time of delivery, this should be pointed out to the delivery driver and they should be asked to make a note of this and take pictorial evidence to confirm this. Tapi Carpets. A carpet tog rating is exactly the same as a tog rating for a duvet - it's how good it is at insulation. Where carpets are to be fitted in the hall and stairs an additional fee may be made to reflect the additional fitting work involved in these areas. Date of experience: January 10, 2023. If you have alternative delivery requirements, please contact us prior to dispatch of your order. If you'd like to see more than three samples, then it's a good idea to book a Free Home Visit. Terms and conditions apply. 45 minutes. Selected products/locations. Approx. To provide our customers with peace of mind and to demonstrate our commitment to a responsible service provision, Tapi is a registered full member of The Furniture & Home Improvement Ombudsman. For information in relation to delivery or collection of Direct to Home products, when purchased on-premises, please refer to the separate section below. It's never been easier. Registered Office: 1a Spur Road, Orpington, Kent, BR6 0PH. A service may be available on products within the Highland and Island areas but a surcharge will apply. Editor, Marcus Herbert. Areas where foot traffic twist and turns are especially prone to changes in appearance. Dont be afraid to write too much and remember to attach any photos that relate to your complaint - it will help us to get a better picture of your concerns so we can assist you further. These additional costs are to be met by the customer. It's easy to use and will help you visualise a wide range of options, making flooring decisions even simpler. Delivery of your flooring (without fitting) costs from 25. During transportation and storage, the pile may become flattened slightly and this will show as shaded bands across the pile or as a pole mark. Salary information comes from 1,148 data points collected directly from employees, users, and past and present job advertisements on Indeed in the past 36 months. This info does not constitute financial advice, always do your own research on top to ensure it's right for your specific circumstances and remember we focus on rates not service. The All Inclusive Delivery & Care package includes delivery, removing and replacing a reasonable amount of empty furniture, removing and disposing of all offcuts plus a complementary tidy up and vacuum. 40 minutes. Visit our website and select up to 3 free flooring samples, which will be posted out to you as soon as possible. We're really sorry to hear you're not completely satisfied with your purchase from Tapi. Discover flooring inspiration for every room in your home. +MORE Get Deal Expires Dec 21, 2022 50% OFF Enjoy up to 50% savings on Flooring Ideas at Tapi Use it at check out! You agree to indemnify and hold Tapi Carpets & Floors and its employees and agents harmless from and against all liabilities, legal fees, damages, losses, costs and other expenses in relation to any claims or actions brought against Tapi Carpets & Floors arising out of any breach by you of these Terms and Conditions or other liabilities arising out of your use of this Website. We reserve the right to apply a surcharge for a second delivery attempt and will request all costs are settled in advance of any agreed delivery dates. Tapi offers interest-free credit on purchases over 500. Approx. Wear guarantee on every carpet, vinyl, luxury vinyl and laminate. The first reason is known as a pole mark and is caused by the pole that the carpet is tightly wrapped around during transportation. Available 7-days a week. A carpet made from 100% polypropylene is stain resistant so any muddy paw prints or little accidents can be easily cleaned up. | Read 50,121-50,140 Reviews out of 50,190. We can also arrange to uplift and remove your old flooring at the same time for an additional fee. There are two reasons why there might be a line running along the length of your new carpet. Approx. Smart ways to shop with Tapi. Yes! Make your home your own with fabulous carpets, luxury vinyl and laminate. Get the best price and save money now. Free delivery on orders over 75. You can help to speed up this process by regularly vacuum cleaning the line to bring the pile back up. Faultless service from Tapi Cambridge from start to finish. The samples we display in our stores are intended to give a general impression of the colour and pattern of the carpet. We don't as a general policy investigate the solvency of companies mentioned (how likely they are to go bust), but there is a risk any company can struggle and it's rarely made public until it's too late (see the. Our quote arrived later that day via an email priced at 1840.98. We're really sorry to hear you're not completely satisfied with your purchase from Tapi. When estimating the appropriate amount of coverage for your installation approximately 5% (rounded up to the nearest box) should be added to your order to allow for colour matching between boxes and wastage during fitting. Save . According to accounts filed at Companies House, Tapi Carpets made a 10.9million loss in the year to December 2017 on sales of 56.9million, as it ploughed ahead with an aggressive store opening . If we are arranging the installation of your flooring, our home consultant, estimator or the fitting partner may advise that some remedial work is needed such as smoothing compound or ply boarding before your new floor can be fitted. Areas where foot traffic twist and turns are especially prone to changes in appearance. The answer is it depends. Carpet is a soft, luxurious product and flattening of the pile will occur. Go for a shorter loop carpet as taller loops can sometimes snag on your pets' claws. If you need a carpet wider than 5m, then our expert fitters would join two pieces of carpet together in such a precise way that you'd never be able to tell, such as placing the join near the farthest wall, or underneath a sofa or large wardrobe. Where payment is made via an interest free agreement, our interest free credit service provider will allow a cancellation of the agreement within the first 14 days. Approx. If you would like us to deliver and fit your flooring, you'll need to purchase our Delivery & Care Package for 39, and the delivery costs are included within this. Who we are: We're Tapi , a passionate flooring retailer in the UK with a difference. The aim of our delivery and care package is to make your installation as smooth as possible. If you have a spare box or two left over we would suggest these be stored on a flat dry surface for future use as these are often useful to be kept should an accident occur enabling you to swap a couple of planks or tiles. Within this package we include the delivery of your order, the removal and replacement of a reasonable amount of emptied furniture and the removal and disposal of off-cuts. from carpet to laminate, we would again suggest a home visit before ordering. Whilst our fitting partners can repair some subfloor issues, and we can also rectify any fitting issues under our 10-year fitting guarantee, we cant help with aesthetic flooring repairs. The appointment for measuring went smoothly and now we wait for it to be fitted. However, this will affect whether or not the gripper can be re-used. Save up to 100 a year . This includes: introduction to a flooring fitting specialist and arranging the installation of your purchase under a separate contractual agreement between you and them. You will not use the Website for any purpose that is unlawful or prohibited by these Terms and Conditions. We'd be absolutely delighted to visit you at home and measure your space for free. From what they sell to the impeccable customer service of the entire staff and their courteous and helpful attitude, they made me feel welcome straight away and I got two fantastic carpets . Receive the latest offers, promotions and Tapi news delivered straight to your inbox with our exclusive email newsletter. 45 minutes. Registered Office: 1a Spur Road, Orpington, Kent, BR6 0PH, Registered No: 09247255 trading as Tapi Carpets is a credit broker for the purpose of introducing credit provided by the lender Novuna Personal Finance, a trading style of Mitsubishi HC Capital UK PLC. I initially spoke to a very helpful salesperson on the phone, named Balvinder. Prices range from around 4.99 per square metre to more than 69 per square metre. I look forward to the supply, and fitting, of my chosen carpet, in the fullness of time, to the same high standards. 40 minutes. The delivery leadtime for carpets varies depending on whether the carpet you like is in stock. If your complaint relates to the finance linked to your purchase you can still let us know about this, but we will forward it on to your credit provider Novuna (previously Hitachi Capital). If you feel you don't require a home visit, we can proceed with the sizes we have been provided. High traffic areas such as in front of chairs, beside the bed and in doorways are relevant examples of where the deterioration of appearance may occur. This service includes: introduction to a flooring fitting specialist and arranging the installation of your purchase under a separate contractual agreement between you and them. Candidates give an average difficulty score of 1.9 out of 5 (where 5 is the highest level of difficulty) for their job interview at Tapi Carpets & Floors. Permanent. Features: Special combination of wetting and emulsifying active ingredients pH neutral, endorsed by the Woolsafe Institute Incorporates air neutralising technology Efficiently deactivates house dust mite allergens Fresh fragrance 5 litre Carton of 2 Very thoughtful, nothing was too much trouble, and everything explained in great detail. TAPI CARPETS & FLOORS LIMITED - Free company information from Companies House including registered office address, filing history, accounts, annual return, officers, charges, business activity The return of Tapi is to be completed within 30 days of the customer receiving the product, ensure that the returned product is in good condition and is not damaged, customer take the cost of return. No sow. TAPI Gothenburg Mouse Twist Carpet Offcut. These Terms and Conditions shall be governed by and construed in accordance with the law of England and you hereby submit to the exclusive jurisdiction of the England courts. Our . If the lines do not disappear within a three-week period, please contact the store. This does not affect your statutory rights and in the event of the goods being faulty, these will be replaced. Feel-good wood. Check they are for the correct colour, size, and options selected, and that they are examined for apparent faults or damage at the time of delivery and before installation. Full Time position. We are responsible for ensuring that the goods we supply are of satisfactory quality, conform to the sample and are fit for the purpose for which they are sold. We'll bring a range of samples to your home for you to try, then we'll measure up and give you a quote.

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