Close any other apps you have open, then re-start the app. HD channels need to be viewed with an HDMI cable, On the app - Close down any other app you have running then try uninstalling and reinstalling the app, On the web player - Restart your browser or try using a different browser. This happens if you're trying to watch more than two streams at the same time. on You'll have to login again before attempting playback. and why, for example, the Labour party ('composite motion no 341b, conference') inevitably disappears up its own arse. So when you come back to watch again, you get this error. Check your picture quality alerts are on by going to Settings> TV Signal & Quality> Picture Quality Alert for Internet Channels. Click here for more information about BT ID and how to get one >. Before looking for your error code, why not try our TV help tool? Error Code VC010: You've been watching online but didn't stop the content before you closed your browser. If you haven't added BT Sport to your account: This indicates that your EE account may be suspended or cancelled. 18h13. If your speed isnt fast enough, please get help improving your speed or if you're watching in HD, you could always try watching the SD version of the channel instead. If you saw the error message when watching the BT Sport App on a mobile or tablet device, then please click here to visit the BT Sport App error message page >. This may require you to log in or accept terms. Before looking for your error code, why not try our TV and Sport help tool? Simply click the link below and give it a go. Please check your WiFi or mobile connection then try again. If it doesn't work, it could be a fault with your TV or your box. The search will only display results if you enter a valid search term. Check your wi-fi connection, re-start the app and re-try. BT sport app error code ID106 on Smart TV/ID1006 on smartphone, Re: BT sport app error code ID106 on Smart TV/ID1006 on smartphone. If this doesn't work, uninstall the app and reinstall it again. on Every time I try to log in, error code ID1006 shows up on my phone and ID106 on my smart tv. Please check that you're entering the correct EE phone or tablet number and begin the set-up process again. Simply click the link below and give it a go. When watching live rugby via the BT sports app(on a Samsung A53) I get a error code of VC018. 9h14, https://www.bt.com/sport/watch/live-now/bt-sport-1, on To do this, press the, Once your box has checked and installed any available updates, retry the service to see if you still get an error, Check your box is connected to your network. You can find Settings in the main menu of the BT Sport app. You can access the BT Sport btsport.com and BT Sport App, on a mobile device, on as many supported devices as you like. Check your 4K recordable TV box is connected directly to your Hub with an Ethernet cable. It's therefore given up trying. 12-08-2021 problem on the comuncation for the signal of the motor/limit switch 2. Below are instructions for how to do this: Go to the home page and press the Settings icon. If this is the case, you'll need to speak to EE directly: These error codes normally appear when you're trying to watch live channels or videos via the BT Sport app. You'll need to close all other apps, and then re-start the app. Now retry to see if this has fixed the problem, You may need to accept the 'Terms of Use' before you can access Catch-up and On Demand services on BT TV. Please wait up to 24 hours for your account to fully activate. If youve already had access to the BT Sport app but are now seeing this error code, your EE billing account may have been suspended or cancelled. MP089, MP080, MP201, MP202, MP203, MP204, MP205, MP206, MP207, MP208, MP209, MP210, MP211, MP212, MP213, MP214, MP215, MP216, MP217, MP218, MP219, MP220, MP221, MP222, MP223, MP224, MP225, MP226, MP227, MP228, MP229, MP230, MP231, MP232, MP233, MP234, MP235, MP236, MP237, MP238, MP239, MP240, MP241, MP242, MP243, MP244, MP245, MP246, MP247, MP248, MP249, MP250, MP251, MP252, MP253, MP254, MP255, MP256, MP257, MP258, MP259, MP260, MP261, MP262, MP263, MP264, MP265, MP266, MP267, MP268, MP269, MP270, MP271, MP272, MP273, MP274, MP275, MP277, MP278, MP279, MP280, MP281, MP282, MP283, MP284, MP285, MP286, MP287, MP288, MP289, MP290, MP291, MP292, MP293, MP294, MP295, MP296, MP297, MP298, MP299, MP300, MP301, MP302, MP303, MP304, MP305, MP307, MP308, MP309, MP310, MP311, MP312, MP313, MP314, MP315, MP317, MP316, MP081, MP082, MP098, MP087, MP088, MP099, MP997, MP996, MP901, MP902, MP903, MP906, MP907, MP908, MP910, MP911, MP914, MP932, MP915, MP916, MP927, MP929, MP930, MP937, MP938, MP917, MP919, MP921, MP925, MP999, MP100, MP101, MP103, MN004, MN007, MN008, MN009, MB901, MB907, MB910, MB915, MB927, MB921, MB923, MB999, MB929, MB001, MG104, ME105, ME106, ME107, ME110, ME111, ME112, ME113, ME114, ME115, ME116, ME117, ME123, ME124, ME125, ME126, ME101, ME120, ME102, ME103, ME122, ME121, ME100, ME001, ME015, ME915, ME999, ME118, ME119, MF029, MF030, MF032, MF033, MF036, MF024, MF151, MF060, MF062, MF025, MF026, MF027, MF067, MF020, MF021, MF023, MF090, MF091, MG429, MG500, MG106, MG101, MG102, MG111, MG104, MG401, MG112, MG113, MG114, MG115, MG116, MG117, MH103, MH114, MH111, MH112, MH105, MH106, MH107, MH108, MH110, MJ921, MJ999, MK001, MK002, MK003, MK004, MK006, MK025, MK020, MK021, MK022, MK023, MK024, MK007, MK005, MK026, MK027, MK915, MK916, MK999, MM001, MO001, MO001, MO002, MO003, MO004, MO005, MO006, MO007, MO008, MO009, MO010, MO011, MO012, MO013, MO014, MO015, MO016, MO017, MO018, MO019, MO020, MO021, MO022, MO023, MO024, MO025, MO026, MO027, MO028, MO029, MO030, MO031, MO032, MO033, MO034, MO035, MO036, MO037, MO038, MY124, MY127, MY128, MY126, MY131, MY132, MY133, MP105, ME150, ME151, ME152, ME153, ME154, ME155, ME156, ME160, ME161, ME162, ME163, MH123, MH124, MH125, MH126, MH127, MH128, MH129, ME139, ME140, ME141, MF085, ME132, ME134, ME136, ME137, MP101, MP102, MB011, MB012, MB013, MJ102, MJ103, MJ106, MJ104, MJ105, MJ112, MJ113, MJ113, MJ113, MJ114, MJ117, MJ115, MJ116, MP105, MO052, MO053, MN010, MN011, MN012, MN013, MN014, MN015, MN016, MF100, MF101, MJ940, ME003, ME004, ME005, ME008, ME007, ME008, ME014, MF041, MF042, MF043, MF044, MF046, MF070, MF047, MF050, MF040, MF061, MF069, MF080, MF081, MJ001, ME013, MK010, MK011, MK012, MK013, MK014, MK015, MK016, MK017, MK018, MK019, MY130, MY135, MY136, MY137, MF086, MF087, ME130, ME131, ME133, ME135, ME138, ME142, MH050, MF063. If you're still experiencing problems then open a separate browser on another device and set up your BT ID again by taking the link we sent you via text message and putting it directly into the address bar of your browser. Click on it and select "Use custom settings for history" > Accept third-party cookies > "Always", From the four options for "Cookies and website data", please select "Always Allow", Log out of the BT Sport online player and back in again. Your BT ID hasn't finished linking to your BT Sport service which means it's not ready for you to use yet. GP089, GP080, GP201, GP202, GP203, GP204, GP205, GP206, GP207, GP208, GP209, GP210, GP211, GP212, GP213, GP214, GP215, GP216, GP217, GP218, GP219, GP220, GP221, GP222, GP223, GP224, GP225, GP226, GP227, GP228, GP229, GP230, GP231, GP232, GP233, GP234, GP235, GP236, GP237, GP238, GP239, GP240, GP241, GP242, GP243, GP244, GP245, GP246, GP247, GP248, GP249, GP250, GP251, GP252, GP253, GP254, GP255, GP256, GP257, GP258, GP259, GP260, GP261, GP262, GP263, GP264, GP265, GP266, GP267, GP268, GP269, GP270, GP271, GP272, GP273, GP274, GP275, GP277, GP278, GP279, GP280, GP281, GP282, GP283, GP284, GP285, GP286, GP287, GP288, GP289, GP290, GP291, GP292, GP293, GP294, GP295, GP296, GP297, GP298, GP299, GP300, GP301, GP302, GP303, GP304, GP305, GP307, GP308, GP309, GP310, GP311, GP312, GP313, GP314, GP315, GP317, GP316, GP081, GP082, GP098, GP087, GP088, GP099, GP997, GP996, GP901, GP902, GP903, GP906, GP907, GP908, GP910, GP911, GP914, GP932, GP915, GP916, GP927, GP929, GP930, GP937, GP938, GP917, GP919, GP921, GP925, GP999, GP100, GP101, GP100, GP103, GN004, GN007, GN008, GN009, GB901, GB907, GB910, GB915, GB927, GB921, GB923, GB999, GB929, GB001, GE104, GE105, GE106, GE107, GE110, GE111, GE112, GE113, GE114, GE115, GE116, GE117, GE123, GE124, GE125, GE126, GE101, GE120, GE102, GE103, GE122, GE121, GE100, GE001, GE015, GE915, GE999, GE118, GE119, GF029, GF030, GF032, GF033, GF036, GF024, GF151, GF060, GF062, GF025, GF026, GF027, GF067, GF020, GF021, GF023, GF090, GF091, GG429, GG500, GG106, GG101, GG102, GG111, GG104, GG401, GG112, GG113, GG114, GG115, GG116, GG117, GH103, GH114, GH111, GH112, GH105, GH106, GH107, GH108, GH110, GJ921, GJ999, GK001, GK002, GK003, GK004, GK006, GK025, GK020, GK021, GK022, GK023, GK024, GK007, GK005, GK026, GK027, GK915, GK916, GK999, GM001, GO001, GO001, GO002, GO003, GO004, GO005, GO006, GO007, GO008, GO009, GO010, GO011, GO012, GO013, GO014, GO015, GO016, GO017, GO018, GO019, GO020, GO021, GO022, GO023, GO024, GO025, GO026, GO027, GO028, GO029, GO030, GO031, GO032, GO033, GO034, GO035, GO036, GO037, GO038, GY124, GY127, GY128, GY126, GY131, GY132, GY133, GP274, GP105, GE150, GE151, GE152, GE153, GE154, GE155, GE156, GE160, GE161, GE162, GE163, GH123, GH124, GH125, GH126, GH127, GH128, GH129, GE139, GE140, GE141, GF085, GE132, GE134, GE136, GE137, GP101, GP102, GB011, GB012, GB013, GJ102, GJ103, GJ106, GJ104, GJ105, GJ112, GJ113, GJ113, GJ113, GJ114, GJ117, GJ115, GJ116, GP104, GP105, GO052, GO053, GO054, GN010, GN011, GN012, GN013, GN014, GN015, GN016, GF100, GF101, GJ940, GE003, GE004, GE005, GE008, GE007, GE008, GE014, GF041, GF042, GF043, GF044, GF046, GF070, GF047, GF050, GF040, GF061, GF069, GF080, GF081, GE013, GK010, GK011, GK012, GK013, GK014, GK015, GK016, GK017, GK018, GK019, GY130, GY135, GY136, GY137, GF086, GF087, GE130, GE131, GE133, GE135, GE138, GE142, GO050, GF063, GC001, GC002, GC003, GM004, GM005, GM006, GM007, GM008, GM009, GN020, GO999, GP104, GW041, GW998. This means that your device is connected, or youre mirroring your device to an external monitor, which isnt currently supported by the BT TV App. Please visit our billing help pages for more information. If you still see the error message then try restarting your equipment by following these steps: Check your software version is up to date. Select Help & Support, Located in the lower right corner. Please go to BT TV App login help for suggestions on how to resolve this issue. If you haven't got a bill, we can send you your account number in the post >. This will give you the chance to use the links on the page to either reset or get a reminder of your details. Make sure that 'Enable Mobile Streaming' is set to 'on'. If connecting using wi-fi, check you've entered the correct wi-fi password and have logged into the internet (some public networks have a two-stage log-in process), Log out of the online player and back in again, Check that there are no other devices streaming using your BT ID log in, Wait two minutes, then try watching the online player again, If you've stopped streaming on other devices it can sometimes take up to 15 minutes for a stream to completely stop, and the error to clear, Lower the privacy settings to anything below "high", Close the menu and then refresh the page. To see our list of supported Internet Browsers, visit Setting up the BT Sport online player>. It means that your TV box isnt connected. Please be patient and try the BT Sport app again shortly. 0 Ratings This may require you to log in or accept terms. Please follow the instructions below for your browser: VC018, VC021, VC022, VC024, VC025 or VC026. We use the location of your IP address to confirm that you're somewhere that BT Sport streaming is supported. on These error codes relate to the enhanced video player and occur when content is unavailable. There are a few steps you need to complete before you can watch BT Sport online or on the app. Your device user guide will show you how to do this. Im a Sole Trader, Limited or Public Sector Business with up to 100 employees, I'm a business with more than 100 employees, There are no events to show error message'. Try closing and reopening the web browser. If you need a reminder of your username or password, please use the links provide, You get this message if you've tried to log on to the online player more than three times using the wrong username, password or both. Close the app and re-start or re-install the app. You can change each registered device once every 30 days. 13-08-2021 Before looking for your error code, why not try our TV and Sport help tool? Restart the app to ensure the settings have been saved. I have tried resetting my password and reactivating my account, as well as uninstalling and reinstalling the app but nothing seems to work, on This error means that you need to download the app from the Amazon app store,and not from Google Play. You can find Settings in the main menu of the BT Sport app. You'll find help with BT Sport App error codes here > bt/help/en/bt-sport/fix-a-problem/app/mobile-and-tablet/errors-on-the-bt-sport-app-on-smartphones-and-tablets.html The BT Sport App won't open on my device The BT Sport App won't install Why can't I log into the BT Sport app using my BT ID? 04-02-2021 To set your clock settings: This error code can mean there's a problem with accessing the BT Sport channels or with playing back a video in the app. BT ID Password Show Forgotten your login details? 04-02-2021 Youll need to disconnect your device from any external display to continue using the app. To try and fix it: You'll get this error code when there's a problem with purchasing a title. You'll be locked out for 15 minutes after three failed attempts. Try fully restarting the app, then trying the action again. Can I watch BT Sport in more than one room? 1. set your TV to the correct HDMI input (the HDMI port your Apple TV is plugged into) 2. access your Apple TV app as normal on your iPhone or iPad. VC001, VC004, VC005, VC006, VC007, VC008, VC009, VC011, or VC014. If you're still experiencing problems then open a separate browser on another device and set up your BT ID again by taking the link we sent you via text message and putting it directly into the address bar of your browser. Help and support BT Sport Why have I been told that I haven't activated BT Sport on my account yet? If you've forgotten your BT ID details, click here. The player should now work, In 'Website tracking', deselect 'Prevent cross-site tracking, In 'Cookies and website data', deselect Block all cookies, Close the menu, and then refresh the page. You get this because when you were watching earlier you didn't close the browser. If you're still having problems here's a few hints and tips to help you. - Fixing : replace the limit switch, cable. If you don't receive a validation PIN, make sure you've entered the correct phone or tablet number in the first step of the set-up process. Simply click the link below and give it a go. IPC6001, IPC6002, IPC6003, IPC6004, IPC6005, IPC6006, IPC6007, IPC6008, IPC6010, IPC6013, IPC6014, IPC6015, IPC6018, IPC6019, IPC6020, IPC6021, IPC6022, IPC6024, IPC6025, IPC6026, IPC6027, IPC6029, IPC6038, IPC6039, IPC6040, IPC6041, IPC6042. Now retry the service to see if you still get the error, If you still get the error, restart your TV box by flicking the switch on the back. If you still get same error message, please try again in a couple of hours. If you do have it, manually configure the app/software accordingly or un-install to allow BT Sport streaming. This forum shows that you're using Chrome v84 on a Mac to post these messages - BT Sport needs a minimum of v89. This means that there's either an issue with your registered device(s), or you've reached your registered device limit. If it doesn't, click on the Video doesn't play back when pressing play link below and follow the steps. You'll need to delete the download and try again. Try changing channel by pressing 1 on your remote control, then go back to the BT Sport or Extra TV channel. You'll also lose any personal settings you've made to favourites and playlists. The app will use your device's location settings to check that you're in the EU, so you may need to turn this service on. Youll see this error when youre trying to set your marketing message preferences, either during first-time set up, or via the settings page. If this doesn't fix the problem, click on the Video doesn't play back when pressing play link below and follow the steps. If this doesn't work, uninstall the app and reinstall it again. Follow these steps to try and fix these BT TV errors: You'll get this error code when there's a problem with playing a title. If you've followed the steps above and you're still seeing this error message appear, you'll need to call us as there may be a problem with your account: Step 5 there s no support for it 0 Ratings Reply 52 REPLIES DarrenDev BT Sport Expert on 12-08-2021 22h00 5,741 Views Message 2 of 53 You need to make sure that the time and time zone are correct in your device's 'Time and date' settings. Wait 15 minutes and re-try entering the details. Simply click the link below and give it a go. can you help i have the latest browser but I'm still getting this error code VC089:In order to get the best experience on BT Sport, please upgrade your browser to the latest version. How can I watch BT Sport with EE? REALLY ANNOYED AS IVE JUST SIGNED UP FOR BT BROADBAND/BT TV/NOW TV(FOR SKY SPORTS) FULL PACKAGE FOR FOOTY FOR 74 A MONTH!!!! Level 1 (5 points) Q: BT Sports error code VC086 is there a work around? Enjoy free shipping in national and international when customers shop more than certain dollars at Bt Sport. If you're outside of these areas, you'll be blocked from streaming any content. Is BT Yahoo Email down on Saturday January 21, 2023? Login and the player should now work, From the three options for 'Cookies', please select 'Allow sites to save and read cookie data (recommended)', Make sure the remaining two options are de-selected. Look out for an email containing an activation link that you need to click. Instead you'll receive an email from BT with instructions to link the BT Sport app to your existing account. problem on the comuncation for the signal of the motor/limit switch 1. Now generate a new connection code on your box by pressing 'Connect Device' again. Do this by disconnecting the power supplies. 13-08-2021 Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. The BT Sport online player uses cookies to enable a high quality viewing experience. Please go to BT TV App login help for suggestions on how to resolve this issue. (Toyota) When an error occurs, a warning code is displayed on the display on the right of the window (A) for 10 seconds. If you'd like to look up the code, please type the full error code in the box below. Remember, you can always change your settings back after youve finished using the BT sport online player. (Youll need to log in again once youve reinstalled the app), Make sure your set top box is connected to your home wi-fi. If you don't have a BT ID yet, you can create one now > All you need is an email address and your account number, which you'll find at the top of your latest bill. If you experience any errors updating the software on your TV box, try the following: Poor quality or no picture on Premium TV channels, I get a 'Channel not set up' message on my TV box, My TV screen has gone pink when watching BT TV, I have a blank TV screen with my 4K recordable TV box, Resetting Powerline Adapters or Mini Connectors, How to check Powerline Adapters or BT Mini Connectors are working, I have no lights on my Powerline Adapters or BT Mini Connectors, Check our service status page to see if there's an outage>, First unplug the ethernet cable from the back of your TV box, wait 10 seconds, then plug it back in. You'll see this message if you're trying to watch video content on the BT Sport online player from outside of the European Union (EU), which isn't possible due to content rights restrictions. 22h00, on Remember that only the primary account holders BT ID can be used to log in to the app and online player. Try these steps to fix: Refresh the page and start again. How do I fix BT Sport error code ID003 or other error codes? It may take a little while for our systems to catch up after you have placed an order for BT Sport, so you could see the screen below when you first log in. Try restarting your Hub, modem, and 4K recordable TV box. I've asked the lead dev for that app to see if he has any ideas. Please click the link below to get started: Can I watch BT Sport in more than one room? Only the best USA VPN can mask your actual IP address and replaces it with a UK IP address. You'll need to re-start the app and try again. You'll probably need to use a different device, but check our minimum operating system requirements as you might only need a simple upgrade to your operating system. This error code relates to the enhanced video player. TSG can be contacted between 9am to 5pm, Monday to Friday, on 0844 247 0024, Restart your TV and when the TV turns back on, restart your TV box, Remove then re-insert your HDMI cable from both ends at your box and TV, or AV Amplifier if you are using one, If you have a SMART TV please make sure that the TV software is up to date, If youre connecting via an HDMI switch or AV amplifier make sure that the software for this is up to date. Log out of the app, then log back in with new user details. To do this, press the, For the best possible reception and TV channels make sure your TV aerial cable is directly connected to the 'RF IN' socket on the TV box, Now scan for channels. If you're still having problems, or you can still access the menu, you also have the option to reset your BT TV box through the menus. 04-02-2021 ACCORDING TO TECH SUPPORT THIS CODE DOESNT EXIST!! If you're not sure which input option to use, test each one by one. If you still don't get a PIN: If you receive your validation PIN but it's not approved, you'll need to make sure your browser isn't timed out. Close the app and re-start or re-install the app. I have just purchased a IPad Air and was trying to watch the BT sports app to find that it shows an error code VC086. GD001, GD117, GY019, GY039, GY116, GY117, GY115, GY120. LIKE ITS GAME OF THE SEASON ALREADY, on I'm having exactly the same issue. Sorry that you're having problems with accessing the BT Sport app. Wait 15 minutes and re-try entering the details. If you'd like to look up the code, please type the full error code in the box below. I've reset my password numerous times, deleted / uninstalled and re-installed all of the apps but receive the error ID106 on This error code means that you've already registered for BT Sport in the past or your EE mobile number is linked to another BT account. Wait for ten seconds and then reconnect the Hub and modem. Your BT ID hasn't finished linking to your BT Sport service which means it's not ready for you to use yet. Please bear with us as we update our records. These error codes are usually caused by a problem with your BT Sport order. on Check your wi-fi connection, re-start the app and re-try. Live streaming on the BT Sport App is only suitable for use in the EU. limit the bandwidth available for video - test this by checking if you can watch a video on YouTube. 14-08-2021 NCE-001 error code Or, you can order for Sky and Talk Talk TV. Please try again after 15 minutes. An Error Code has appeared on the BT Sport App, what should I do? This is most likely caused by a network issue. This error code means that you've already registered for BT Sport in the past or your EE mobile number is linked to another BT account. 3. If you use Powerline adapters, restart both adapters and check they're in sync, If the 'Wired Connection' is set to 'AUTO' and the 'Network Connection Status' is showing 'DISCONNECTED', try to re-connect by selecting, 5Mbps for standard definition (SD) channels, 10Mbps for high definition (HD) channels (BT Infinity customers), 44Mbps for ultra high definition (UHD) channels (BT Infinity customers), Make sure you're using the Hub we provided you with most recently, and not any other router or routing equipment, Check your TV box is connected directly to your Hub with an Ethernet cable or Broadband Extender Flex 500s and that you're not using Powerline Adapters, Restart your Hub, modem and TV box by disconnecting the power supply from the Hub and your box. Resetting Powerline Adapters or Mini Connectors, How to check Powerline Adapters or BT Mini Connectors are working, I have no lights on my Powerline Adapters or BT Mini Connectors, If youre using mobile data, try turning your mobile data on and off again, If youre using wi-fi, try disconnecting your device from your wi-fi connection or restarting your router, If youre having connection problems with your BT Broadband go to, Exit the player back in to the app and re-try playing the programme again, If this doesnt work, fully restart the app and then re-try playing the programme again, You can register up to 10 devices, however you can only use the BT TV App on two devices at the same time. GP939, GJ939, GS001, GS011, GS012, GS013, GS014, GS015, GS016. I'm assuming my. This means that you appear to be outside of the UK or European Union (EU) when trying to watch programmes. Error VC011 may also occur if you use data compression apps. try uninstalling the app and downloading it again>, please uninstall and reinstall via the app store>, send you your account number in the post >, Android devices running OS 4.4 (Jelly Bean) or later, Windows smartphones and tablets running Windows 10. If you need the link to do this, it's: www.bt.com/mybt>. 19h42, on If you're watching BT TV and your TV screen goes pink, your HDMI cable may not be plugged in correctly. This means that there's either an issue with your registered device(s), or you've reached your registered device limit. As a precaution, you need to wait at least 15 minutes before you try to log on again. To watch programmes on the BT TV App, youll have to switch off any VPN services youre using. Please enter your postcode below. In order to watch a single Extra TV channel with good picture and sound, you need minimum download speeds of: Test your speed to make sure your connection is running fast enough. Enjoy BT Sport anywhere with ExpressVPN. VC526:Sorry - there's a problem (BT Sport) That Error Message 829 subscribers Subscribe Like Share 391 views 1 year ago Epic Amazon Deals: https://amzn.to/3BryxNw Please below comment if you.

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