Canada: 1-800-265-4933 Samsonite requires that you use only an approved Samsonite service centre (Service Centre) for warranty repairs. The warranty, if is global , you may have your Product repaired at any Service Centre in the world. Repairs performed by anyone other than an Authorized Repair Agent will void this warranty. Registering gives you access to a broad range of tools: keep track of your warranty, check product info, order It is critical to consider a few factors when claiming a luggage warranty. Review the fields highlighted in red before continuing Your product Product Name or SKU Number Your Registering gives you access to a broad range of tools: keep track of your warranty, check product info, order spare parts and more. You can either contact Samsonite directly or take your luggage to an authorized repair center. Product locks are intended only to prevent accidental opening and cannot necessarily prevent theft of the Product or its contents, breakage or entry by airline or airport personnel or governmental authorities. authorities. * Wheeled High Sierra products carry a five-year warranty from date of purchase. If Exploring The Cost Of Samsonite Luggage In South Korea, Charge Your Samsung Phone Conveniently And Reliably With The Samsonite Smart Nag, Cleaning And Maintaining Your Samsonite Magic Pillow: How To Keep It Fresh And Clean, Authenticating Your Tumi Bag: The Signs To Look Out For, How To Find Your Tumi Tracer Number: The Essential Guide For Frequent Flyers And Owners Of Expensive Goods. Consequently, the limitations or exclusions specifically contained in this warranty may not be applicable to you. Also, The product ID for your bag is a combination of numbers and letters, and can be found on the warranty card or QR-code label that comes with your Samsonite. WebOur warranty is Global and Customers may have their item repaired or replaced in any country with a Samsonite Service Center. Consequently, if a problem occurs with this Samsonite product (the "Product') and the problem is caused by manufacturing defects in material and workmanship, Samsonite will, in its discretion, either fix or replace the Product in accordance with the warranty terms and conditions stated herein. Any such damages are not covered by Samsonite's warranty, but we can provide you with the necessary documents or repair if needed. The Service Center will determine whether or not the problem is covered by Samsonite's warranty. It is important that Customers inspect their luggage after it has been handled by an airline company or any transit company. Samsonite offers a wide range of warranties on their products, ranging from 10 years to a lifetime warranty. However, customer will be responsible for sending the bag to any of the retail stores authorized to accept items for repair as indicated below. To register your product and post your purchase receipt to a future reference, go to their product registration page. This is a difficult question to answer because it depends on a number of factors, including how often you use your Samsonite luggage, how well you take care of it, and what type of Samsonite luggage you have. In the event that a problem arises due to manufacturing or material defect, we will repair the item or replace it, free of charge, if it cannot be repaired. - ! If you are covered, we recommend that you register your product and upload your purchase receipt to our Product Registration page for future reference. WebLast Name *. Samsonite does not offer a lifetime warranty on its luggage. WebFor warranty service at a Service Center, you will need the duly completed warranty certificate or original receipt of purchase. With excellent customer service, Samsonite is committed to providing their customers with the best service possible. Secure Your Samsonite Luggage With Warranty Registration Its simple and convenient to register your Samsonite luggage in order to get the most out of your Enter the product ID without spaces and press the check box. WebSamsonite Stores Near Me | Find Luggage Store | Samsonite. The Service Centre will determine whether or 2023 Parkland Design & Manufacturing Inc. All Rights Reserved, Where Are Tumi Bags Made? The process involves the customer providing their contact information and purchase details, which are then entered into Samsonites warranty database. The warranty provided herein is limited to the value of the Product. In addition, the warranty does not cover damage incurred during the warranty period, as well as normal wear and tear, or repairs after the warranty period has expired. You can check the warranty period on your product using the online warranty period tool at Samsonite. So, does samsonite luggage have a lifetime warranty? Samsonite is well-known for its high-quality, long-lasting suitcases. Free Shipping Over $150 see details. WebShop Neverending Tote 15.6' Deep Black in the official Samsonite online store. Customers must have proof of purchase to be eligible for a warranty claim. Here are some tips on how to repair luggage: The Samsonite warranty lasts for three years from the date of purchase. With this quick guide, youll be back on the road in no time. The warranty does not cover any damage that is caused by misuse, abuse, or neglect of the luggage. Product and/or in the list of Product features on our website. Any such repair or replacement will be at Samsonite's expense, including any costs required to return the repaired or replacement product to you. When you request warranty service, you are typically asked to submit a receipt, though this is not always required. It is not always necessary to use it. If damaged in transit, submit a claim to the transit company (which is insured against damaging your product) at the place of arrival, if possible, before clearing customs. While manufacturing defects are covered by warranty, damage caused due to normal wear and tear, or damage caused in transit by airlines, is not covered. *Amazon and the Amazon logo are trademarks of Amazon.com, Inc. or its affiliates. If the zipper is broken, you can replace it with a new one. Incidental and consequential damages are expressly disclaimed. Order online suitcases, travel bags, backpacks and laptop bags. Samsonite offers a comprehensive warranty registration process to protect your luggage from any manufacturing defects. Manufacturing specifications are subject to change without notice. Samsonite suitcases and bags are known for their durability and quality, and their lifetime warranty is a testament to their commitment to providing the best products to their customers. Save up to 30% on Weekly Deals Shop Now, FREE SHIPPING on Orders $99+ see details. WebWarranty Details If you purchased iFLY luggage or X Series by iFLY luggage, and submitted a valid registration or have a valid receipt, your luggage is covered by iFLY's Honest Warranty for 20 years or a lifetime, respectively. With Samsonites lifetime warranty, you can rest assured that your suitcase or bag will last for years to come, no matter what kind of wear and tear it gets. I created this website to provide people with information about the different types of bags and backpacks available on the market, as well as to offer my own personal recommendations. But as with any other products, it is not indestructible. Enter the product ID without spaces and press the check box. Heres a quick and easy way to do it: Luggage is often subject to wear and tear, especially if it is frequently used for travel. Before we offer any product for sale, it is put through rigorous tests of strength, durability, and dependability that represent the environmental demands of frequent travelers. City *. Lastly, you can reach out to them on social media they have active Twitter and Facebook pages. If your Product is damaged in transit, submit a claim to the transit company at the place of arrival, if possible, before clearing customs. For warranty service at a Service Centre, you will need the duly completed warranty certificate or Furthermore, the company provides an additional 10-yearrecycling or repurposing service, which will be valid for a further 10-year period than the existing 10-year warranty period. Consequently, if a problem occurs with this To the extent permitted by applicable law, any implied warranties are hereby excluded. Samsonite products are rigorously tested to ensure that the travel products you trust meet stringent standards. Samsonite products are rigorously tested to ensure that the travel products you trust meet stringent standards. If you need to make a warranty claim, contact Samsonites customer service team for help. This warranty is global and you may have your Product repaired at any Service Center in the world. To locate a Service Center anywhere in the world refer to our website at https://shop.samsonite.com/ or call: Reliable Quality And Durability: Samsonites 10-year Warranty. You can call 1-800-265-4933 from 9 a.m. to 4 p.m. Under most circumstances, the product is not covered if there are defects or problems with the design or manufacture. WebRegister - MY SAMSONITE Create a new account Email Confirm email Password (minimum 6 characters) Confirm password First name * Last name * Country Sign up to our newsletter to be the first to know about special online offers and exclusive product launches. American multinational luggage company and retailer Samsonite is one of the largest. Heres a quick guide on how to repair luggage wheels. In conclusion, although Samsonite luggage does not have a lifetime warranty, it does have a very good warranty. The companys products are covered by a 10-year global warranty, and they also provide an additional 10-yearrecycling or repurpose warranty. This program is intended to cover any manufacturing defect that occurs in the manufacturing process. Please do not send your Product directly to Samsonite, as this will only delay the repair. Free Shipping Over $150 see details. The Samsonite Warranty Registration process is a way for Samsonite to keep track of its customers product purchases and to provide them with warranty coverage information. Pay for repairs if necessary. Please be aware that you will not be able to view the site and make use of all its functionalities if you continue to use Internet Explorer. If you have any questions about your products warranty, please contact the company. Canada: 1-800-265-4933 WebUsually you can do this at the service counter in the baggage claim area. The Samsonite luggage warranty covers any manufacturing defects in your Samsonite luggage for the lifetime of the product. Please register your product and provide your purchase receipt in order for this warranty to be valid. Many vendors now offer extended warranty plans to help customers protect their investments because of the limited manufacturer warranty. If the Product is to be replaced and the Product is no longer available, Samsonite will substitute a comparable Samsonite product. Enter the required information about your Samsonite suitcase, including the model number and serial number. Find your local Samsonite store and favorite bag. This includes defects in materials and workmanship, as well as any damage that may occur during normal use of the luggage. Samsonite products are rigorously tested to ensure that the travel products you trust meet stringent standards. The Service Center will determine whether or not the problem is covered by Samsonite's warranty. List of repair drop-off points: Click here. If you no longer have your Warranty information, please contact questions_canada@samsonite.com with pictures of your product. To locate a Service Center anywhere in the world,visit https://www.supportandgo.com/ServiceInfo/ServicePointLocation. For warranty service at a Service Center, you will need the duly completed warranty certificate or original receipt of purchase. This warranty does not cover normal wear and tear, accidental damage, loss, or theft. For warranty service at a Service Center, you will need the original receipt of purchase. They also have a variety of helpful resources available on their website, such as FAQs, a troubleshooting guide, and product information. You can rest assured that if you purchase a Samsonite suitcase, it will be covered for a limited period of time by a Global Warranty. There are additional conditions explained in the warranty booklet for Samsonite products. Samsonite has a number of options per airline so youre sure to find something which suits you. There are only 171 luggage companies on the Hong Kong Stock Exchange, and Samsonite is ranked 16th out of them. The duration of the warranty and the designation of the goods to which it applies are stated on the warranty documentation inside the Product and/or in the list of Product features on our website. Other damage not covered under the warranty includes that caused by transportation of unusual items, accidents, solvents or acids, as well as exposure to extreme temperature or water. Go to the Samsonite website and create an account. Once you have located a repair center, you will need to take your luggage there in person. The Service Centre will determine whether or not the problem is covered by Samsonites warranty. Samsonite, American Tourister, Canadian Tourister & Lipault. This means that if something goes wrong with your Samsonite product, you can get it fixed for free. Does tumi luggage have a lifetime warranty? If the wheel is simply cracked, you may be able to glue it back together. Please turn it on so that you can experience the full capabilities of this site. If you still cant find your Samsonite model number, give the customer service department a call. Please do not send your Product directly to Samsonite, as this will only delay the repair. Visit our corporate site for more information. Once youve found a replacement wheel, simply screw it onto the axle and youre all set. Before we offer any This warranty is global and you may have your Product repaired at any Service Center in the world. Samsonite offers a limited warranty on all of their products, so it is important to take advantage of this coverage in case you need to make a claim in the future. While non-warranty maintenance or repairs on your Product can be performed by any company, Samsonite requires that you use only an approved Samsonite service center ("Service Center") for warranty repairs. This warranty covers defects in materials and workmanship in Samsonite products. Consequently, if a problem occurs with this Samsonite product (the "Product") and the problem is caused by manufacturing defects in material and workmanship, Samsonite will, in its discretion, either fix or replace the Product in The duration of the warranty is stated on You will need to provide your contact information, the date of purchase, and a description of the problem. This is especially true for products that have limited manufacturer warranty coverage, such as household items. Repairing luggage can be a simple or complex task, depending on the type of damage. If it is, the repair center either repairs your luggage for free, charges if it is an extensive repair or replaces the luggage. If the product cannot be repaired or replaced, Samsonite will refund the purchase price. If it is, return the luggage to Samsonite for repair. arrival, if possible, before clearing customs. 10 year limited warranty: Samsonite products are rigorously tested to If you find your luggage to be damaged after a flight, you should claim the damage with the airline upon arrival. Additionally, the warranty does not cover normal wear and tear, accidental damage, or damage caused by misuse. Inspect your Product immediately after handling by anyone other than you. Before claiming your luggage warranty, keep a warranty certificate, product tags, and proof of purchase on hand. Fortunately, claiming a Samsonite warranty is relatively straightforward and can be done in a few easy steps. The subscription may be disabled. Moreover, Tumi no longer offers a lifetime warranty for their products. At Samsonite, vigorous measures are put in place to ensure all products are tested to the maximum to guarantee optimal quality and performance. See the visuals to see where the code is located. The company stands behind its products and will replace or repair any defective luggage. All conditions, including manufacturing defects and accidents caused by abuse or misuse, are covered by the warranty.

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