Saxonbrook Medical Practice in Maidenbower, Crawley, has opened the doors to its dedicated vaccination unit. We've put some small files called cookies on your device to make our site work. They were rated as good in caring. I then asked to speak to the Practice Manager and was told (in my opinion ) quite abruptly no if I want to speak with them then I'm to make a complaint. really is this how things work now ? removal of moles and skin lesions) - provided in-house, Care Quality Commission Inspection Ratings, Flu vaccinations - Aged 65 and over group. Menu If you call for help you don't get it. I have passed your feedback onto our team who will be really pleased to hear this. I have made the management team aware that you will be in contact. I am sorry to hear that you have been having trouble getting an appointment for a medication review. I have passed your feedback to the team who will be delighted to hear it. We hope we can get this rectified for you soon. So they are happy for patients to worry themselves sick as to why the Doctors are trying to contact them than leave simple message ie, Don't worry only trying to make you an appointment for xxxx, or don't worry nothing serious I'll call back. Saxonbrook Medical Centre Saxonbrook Medical Centre, Maidenbower Square, Crawley, West Sussex . The practice has introduced a new system where you have to make an appointment online. but no good, cant even get the online requst answered prop was told to submit it again - why? Close menu, If you think you have an urgent medical problem you can call 111 or visit 111 online. Services offered by Saxonbrook Medical Centre are Learning disability health check, Long-Acting Reversible Contraception (LARC - eg IUD or implant), Minor surgery (e.g. Under current Data Protection legislation, no confidential data is permitted to leave the EU. Staff had been trained to provide them with the skills and knowledge to deliver effective care and treatment. When you are unwell & unable to move very far being sick you don't expect to be advised to go to a walk in centre for help when you have just explained you can't move . Ask the Practice Mental health performance was below average; however the practice had developed a dedicated mental health and wellbeing service which had recently won national awards. 840 were here. I am delighted to hear that you have been pleased with the service and care the surgery team have provided for your mother. Sarah, Management Team. Report review titled Great HRT knowledge and support as unsuitable, Thank you for taking the time to post such a positive review. Ask Reception. Report review titled Dissatisfied as unsuitable. Saxonbrook Medical Centre Please note eConsults are only available between 08.00am - 06.00pm on Monday to Thursday and 08.00 - 03.00pm On Fridays You can submit a request again from 8am today. The practice has introduced a new system where you have to make an appointment online. Let us know your preference. 26 March 2021. I am pleased to hear that you have had a positive experience with the Practice. I am very sorry to hear that you have been having a bad experience with the surgery and there being a delay in us receiving information from the hospital. Analytical cookies send information to Google Analytics. However, they are employed by NHS West Sussex. What is happening? I have shared this feedback with the team who will be very happy to hear this. This is a local network including the Gossops Green, Bewbush and Coachmans GP Surgeries. I am pleased to hear that you have had a positive experience with the Practice. I have seen 3 different female GPs at the surgery over the last year or so to discuss menopause symptoms and treatments. saxonbrook medical email . The low-stress way to find your next part-time job opportunity is on SimplyHired. Impossible to get any appointments as Im being told to check in the morning between 08:30 and 08:40. We close for lunch between 12.30 pm to 1.30 pm I needed help today and was called back in no time and medication issued. 2018. - To look at a lump! How to get to Saxonbrook Medical Maidenbower Surgery by Bus? review titled Impossible to get appointments, review titled Great HRT knowledge and support. Improvements had been made to the reporting and recording of significant events and there was evidence of discussion and learning with staff. If Saxonbrook Medical Centre is closed it is recommended to call NHS 111which is free to call from both landlines and mobile phones or visit NHS 111 online. In emergencies, call 999 or go to A&E. Help is available from 111 Thank you for taking the time to post a review. Please note on the form that you have sent these details in reply to your online review response. However please contact us via our website contact the practice option and leave your husbands details and we will contact him to discuss the situation and resolve. I have seen 3 different female GPs at the surgery over the last year or so to discuss menopause symptoms and treatments. An exciting opportunity for an enthusiastic GP to join our town practice on a full or part time basis. Report review titled Poor practice as unsuitable, Thank you for taking the time to post a review, however I am very sorry to hear that you have had a bad experience with us. I have made the management team aware that you will be in contact. Saxonbrook Medical Centre has not yet replied. Cross Keys House Sarah, Management Team. Before you make your choice you can read more about our cookie policy. However please contact us via our website contact the practice option and leave your husbands details and we will contact him to discuss the situation and resolve. RH10 7QH Sarah, Management Team, by Christopher - Posted on 14 January 2022. 92.42% had confidence, of 186 respondents. Without fail, the screen just says "no appointments" and staff refuses to help over the phone. Can this really be good for patients!!! Crawley RH10 9XA, Betts Way, Freedom Works, 1st Floor, Astral Towers. West Sussex Ask Reception, MRCGP, DFFP Qualified 2000 Belgrade (Senior Partner), Information On Booking Covid Vaccinations. Thank you, Saxonbrook Medical. When you are unwell & unable to move very far being sick you don't expect to be advised to go to a walk in centre for help when you have just explained you can't move . Saxonbrook Medical Centre Overview Overview How to register with this GP surgery Ratings and reviews Leave a review ! Overall the practice is rated as good. That is just two of several things that have gone awry recently. The doctors, nurses and actually all the staff were amazing, professional, calm and reassuring! Saxonbrook Medical | Crawley Get the latest business insights from Dun & Bradstreet. Drop your competitors from your business page. Crawley Kind Regards, Saxonbrook Medical Team. Total number of accesses of a patient record by an 'online patient' with Detailed Coded Care Record access. There was an open and transparent approach to safety and a system in place for reporting and recording significant events. We would also like to use analytical cookies to understand how our site is used and improve user experience. Flu vaccinations - Under 65 At Risk Groups. This email design is easy to digest and very attractive. Report review titled Impossible to get appointments as unsuitable, Thank you for taking the time to post a review. My husband and I are really fed up with Saxonbrook, my test results have been sent from East Surrey hospital to my GP ..not arrived apparently and a referral for cataracts operations sent from opticians for my husband .not arrived apparently. Cross Keys House Close menu, by Michael Forde - Posted on 03 March 2023. Graham C. 4 February 2019, 8:31 pm Disgusting service yet again from The doctors . So let's hope its not cancer. If you are unable to do this online please give your details to reception over the phone or at the reception desk. We will reopen 11th November at 08:00. Map, Ask a Doctor Login Register . General Practice in #Crawley, serving 18,000 patients across our two sites in Maidenbower and. 14 Haslett Avenue West Report review titled Practice playing Russian Roulette with peoples health! Their priority is to those patients who are housebound, assessing their diverse needs, delivering care, and liaising closely with the doctors and other members of the primary healthcare team. info@pioneer-whlc.org Opening hours Monday - Friday 9.00 am to 4.00 pm. Report review titled Practice playing Russian Roulette with peoples health! Sarah, Management Team. Although the Practice Manager wasn't available at that time, your details should have been taken for a member of the management team to contact you. I am sorry to hear you had a poor experience with us. The practice had clearly defined and embedded systems to minimise risks to patient safety. Map, Ask a Doctor Thank you for your review, I am very sorry to hear that your husband has had a problem in getting an appointment. Before you make your choice you can read more about our cookie policy. 43.1% vaccinated, of 1391 eligible people. Please be assured that we have worked very hard on this appointment system and believe that it is a positive change for our staff and patients and a system we have seen have great results elsewhere. 0 0. All 3 GPs have been outstanding with their knowledge, understanding, patience and support. I have shared your feedback with the management team and highlighted some key learning points for us to look at and take back to the team. If you would like to discuss this further with a member of our management team please give us a call, pop into one of our receptions or leave a message on our website and someone will get back to you. Thousands of medical professionals marched through the streets of Madrid on Wednesday, for the eighth week, to denounce healthcare cuts made by the local government. We have processes in place to ensure no patient is left without their medication, so I would be keen to look into this further for you so we can pin point where the process failed and ensure it does not happen again. If there is a PDF icon, click it to download the full report. as unsuitable. The team will be very pleased to hear your fantastic feedback. The protesters marched from the Regional Health Department headquarters to Puerta del Sol chanting slogans such as "Ayuso (President of the Community of Madrid) and Escudero only think about money." "We are protesting because we . The provider was aware of the requirements of the duty of candour. The practice proactively sought feedback from staff and patients, which it acted on. General Practice in Crawley, serving 18,000 patients across our two sites in Maidenbower and Northgate. Now impossible my Husband has tried to get an appt just b4 on 14th July 2022 was told to want till 18th July 2022 - Why? I am pleased to hear that the service you have received all round has been positive. West Sussex Contact us Address Maidenbower Square Crawley West Sussex RH10 7QH Get directions (opens in Google Maps) Phone Reception 01293 450400 Online Visit GP surgery website Flu vaccinations - Under 65 At Risk Groups. The practicehad madeimprovements in this area and had held audit meetings with the multi-disciplinary team to develop a programme and involve a range of clinical staff. Cross Keys House However please leave a message through contact the Practice on our direct website, stating your name and that you left a review on this site in which we responded, and a member of the leadership team will contact you. Patients and staff we spoke with said improvements had been made in accessing appointments with the newly developed call and triage system. Saxonbrook Medical Centre has not yet replied. Report review titled Great HRT knowledge and support as unsuitable, Thank you for taking the time to post such a positive review. 82.32% with recommended measurement, out of 2,036 patients. Although the Practice Manager wasn't available at that time, your details should have been taken for a member of the management team to contact you. Saxonbrook Medical use staff based in the EU for back-office work such as letter and pathology administration for the purpose of supporting the UK-based staff. The areas where the provide should make improvements are: Ensure that induction records are complete for new staff. Their role is to provide families with children under five years old with support and advice around the general aspects of mental, physical and social wellbeing. There are over 5,450 part-time careers in Crawley waiting for you to apply! I have shared your feedback with the management team and highlighted some key learning points for us to look at and take back to the team. 14 Haslett Avenue West Functionality status of the Practice system for enabling the use of online Patient Record Access Services for 'online patients' to view their Detailed Coded Care Record, Patients can view detailed coded records online, Total number of 'online patients' registered to use an online Patient Record Access Service to access elements of the Detailed Coded Care Record. Saxonbrook Medical Northgate Surgery has medical staff of 6 to cater to your healthcare needs. So they are happy for patients to worry themselves sick as to why the Doctors are trying to contact them than leave simple message ie, Don't worry only trying to make you an appointment for xxxx, or don't worry nothing serious I'll call back. We are fed up chasing back and forth to get these things sorted. Saxonbrook Medical Northgate Surgery,Cross Keys House,14 Haslett Avenue West,Crawley,West Sussex RH10 1HS, Information about the doctors surgery opening hours, appointments, online prescriptions, heal. If you would like to discuss this further with a member of our management team please give us a call, pop into one of our receptions or leave a message on our website and someone will get back to you. Saxonbrook Management Team. review titled Practice playing Russian Roulette with peoples health! Organisation: Courtyard Surgery Website: www.courtyardsurgery.com Location: Horsham , West Sussex. We've put some small files called cookies on your device to make our site work. Saxonbrook Medical - Crawley - West Sussex - South East England - England Maidenbower Square Maidenbower, RH10 7QH Show on map How to get id 0300003831190 Other search results for: Saxonbrook Medical REQUEST TO REMOVE Saxonbrook Medical - The doctors, nurses and other staff at . Saxonbrook Medical Centre has medical staff of 6 to cater to your healthcare needs. If you call for help you don't get it. We would also like to use analytical cookies to understand how our site is used and improve user experience. | Saxonbrook Medical is a company based out . The information on this page is for informational purposes only, and does not substitute medical advice. Report review titled Dissatisfied as unsuitable. Incredibly frustrating and I have no doubt dangerous for many who are trying to get appointments. i hope the Gps/staff at the surgery revolt to there unrealistic employers who make these changes - as we are people not pye charts! Latest reviews for Saxonbrook Medical Centre. If you would still like to speak with a manager please contact us via our website saxonbrook.net, advising you had left a review on here and your contact details for someone to contact you back. I finally manage to speak with a member of staff @ 17.58 and asked why I had received the call and why no message was left the call was to make an appointment for a smear ( usally done by text ) and they are not allowed to leave messages . Outside of practice hours, call 111. Monday: 8:30am - 12:30pm 1:30pm - 6:00pm Tuesday: 8:30am - 12:30pm 1:30pm . Map, Northgate Surgery Saxonbrook Medical Centre GP has total 19591 registered patients, out of this there are 9756 female registered patients and 9835 male registered patients. However, these issues were adversely affected by changes within the practice including relocation, an influx of patients registering with the practice from a local walk in centre and a high proportion of patients from hard to reach groups. PRESS RELEASE: Wednesday 15 December 2021 Saxonbrook Medical Centre in Crawley is set to host the booster programme's first 24-hour vaccination clinic in the South East this weekend, as it responds to the increased demand from local residents. The NFLPA's report card added that the Chiefs' training and medical facilities are also outdated . Care Quality Commision Clinical Commissioning Group Contact Us Home Visits How To Prepare For Your Consultation Language Assistance Opening Hours Policies and Procedures Training Practice Vacancies Now impossible my Husband has tried to get an appt just b4 on 14th July 2022 was told to want till 18th July 2022 - Why? Appointments Consult a clinician, routine appointments, sick notes and more. Staff were aware of current evidence based guidance. This is a rediculas system based on luck. General Practice in #Crawley, serving 18,000 patients across our two sites in Maidenbower and Northgate. If you are unable to do this online please give your details to reception over the phone or at the reception desk. To be honest I'm not sure how to begin this review because it seems that everything regarding help for your illness or condition is blocked in one way or another it's almost impossible to speak to a doctor or clinician & the difficulty in obtaining help is unbelievable you could literally die while awaiting help , I'm sure that every doctor is busy but push buttons & phone options are not the way to treat the sick .

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