Around 3,000 council properties in Gateshead are in need of repair, it has been revealed. The report found the repair centre's ability to handle calls was deemed 'critically low'. The Boiler Boilers should be serviced regularly and any problems with heating and hot water solved immediately. We are Gateshead Council'sHousing Team. Don't worry, we can still help! Do you want a role where youre recognised for what you do, given the opportunity to thrive and have the chance to be the best version of yourself? Ian Mclackand, Gateshead Councils service director repairs and building services, said: In relation to the repairs backlog, we are just over halfway through that now. Some of these repairs need to be inspected before the repair can be done. This could include compensation for any damage to clothing, bedding, furniture, or other personal belongings, which was caused by mould, a water leak, or any other incident for which the landlord or local authority was responsible. To keep up to date, why not follow us. Weendeavourto keep the site as accurate as possible, however we advise you to check prior to attending any groups, activities or sessions. Well help you save for your future with an outstanding employer contribution to your pension of approximately 18.9% per year, Youll have access to great health and wellbeing support, including discounted membership to GO Gateshead Leisure Services and ability to use our cycle to work scheme, You will receive a generous mileage allowance when using your vehicle for work purposes. Click here to download Gateshead Council's SEND Support And Guidance Document 2021 Where to Get Information, Advice and Support Planned repairs usually need an inspection before work is done. The inspector will call at your property at an agreed time, and they will arrange another appointment to call back and finish the repair. If the council has failed to act on issues that you have notified them about, you may be eligible to make a claim against them. If you live in a council-owned property, we can also help you to make a disrepair claim against your local council. Housing disrepair experts can help council tenants make a claim for the repairs their council has failed to carry out. While you are free to make your own arrangements, Gateshead Council has negotiated exclusive low-cost cover for tenants. We want as many of our customers as possible to have an opportunity to work with us to improve and co-design services in a way that suits them. If your repair can't wait until the programme we will carry it out within the normal timescales. If you call between 3pm and 8am Monday to Friday, or at weekends, we may not be able to complete the repair. We aim to offer an appointment for all urgent and routine repairs, at a date and time (morning or afternoon) that is convenient to you. Call us on 0333 050 8887 to start the process or fill in the form. Weve got an exciting opportunity to join our brilliant team whose ambition is to deliver on the promises we make to our customers. We will need to look at what has been damaged so please don't throw anything away. Gateshead Council residents in Gateshead waiting nearly a month for house repairs Your Employees Portal - Gateshead Council Whats in it for you? To access this support or speak to an advisor, contact Business Gateshead today. Homepage for Gateshead Councils Benefits and Council Tax information We hope to reschedule these eventsat a later date. Payslips. VAT no 918 5617 01H Bauer Publishing are authorised and regulated for credit broking by the FCA (Ref No: 845898). Background 2. A heavy recruitment drive is also under way in the local authoritys repairs and maintenance department with more than 100 posts still vacant. She added: "Someone has got to own it. We understand that businesses have been faced with challenges like no other, which is why our team of business advisors continue to remain on hand. Time to have your say on the future of our leisure service. Our business support events remain cancelled for now. I have got this complaint, they monitor it and see it through to the end. Youll have the scope to work flexibly across the service, giving you plenty of opportunity for a varied, enjoyable and productive day. View details of your former and current tenancies including rent statements and repair. Call us on 0333 050 8887 or fill in the form for immediate help & assistance with your local autharity disrepair claim. Gateshead Council Civic Centre Regent Street Gateshead NE8 1HH emmablackwell@gateshead.gov.uk Phone: 0191 433 2700 Hartlepool Contact: Jane Young, Acting Head of Service Windsor Offices. By law, we must fix urgent problems in council-owned homes which could affect the tenant's health, safety or security within a certain period. You can also include claims for loss of earnings and care costs if necessary. The report stated it took council contractors a number of attempts before a full roof repair was completed three years after it was reported. If disrepair problems in your home have made you or someone in your household ill, damaged your belongings or caused you inconvenience you should be eligible to claim compensation. Gateshead gardener's fury as garage roof plants itself in her flower Electric Wiring needs to be regularly maintained and if necessary replaced to ensure it is safe. Head of Repairs and Maintenance - Gateshead Council - LinkedIn Repair officers maintain more staff are needed to support customers and to improve the number of right first-time repairs. For emergency repairs you will need to guarantee access to our contractor for the next 24 hours. There are a number of services and people in Gateshead that can help you to understand the different SEND processes and support you through them. We want as many of our customers as possible to have an opportunity to work with us to improve and co-design services in a way that suits them. We do still have about 45% of the backlog outstanding but the key areas have been addressed.. Damage to private property If any of your private belongings have been ruined whilst repair work was being carried out, then you may claim compensation for these items. This is commonly known as filing a compensation claim for despair against a housing association landlord. Couldnt leave any clothes in any of the bedrooms due to dampness and mould, our clothes, possessions & electronics were ruined and not to mention the huge amounts of stress this caused over the years. The Borough Council of Gateshead Civic Centre, Regent Street For the attention of: Deborah McNulty NE8 1HH Gateshead UNITED KINGDOM Telephone: +44 1914335961 E-mail: deborahmcnulty@gateshead.gov.uk Internet address (es): General address of the contracting authority: http://www.gateshead.gov.uk Some work to your home is done as part of a planned maintenance or investment programme. Housing contact details - Gateshead Council Housing Disrepair Are you a Council or Housing association Tenant with housing disrepair issues? You have the right to appeal if you don't agree with a decision to charge you for repairs. Gateshead pensioner 'shocked' at council's repair works on his home of 66 years Austen Shakespeare 18/12/2022 A Gateshead pensioner says he has been left freezing and "in shock" at. View my payslip. We are Gateshead Council's Housing Team. The team continue to support start-ups, business expansion and those looking to relocate but they're also on hand to help you during the pandemic. This includes both small leaks and emergency repairs. As part of our commitment to quality services, we aim to provide a reliable and quick repair service. Sanitary fixtures and fittings within the property such as toilets, sinks, baths, showers and also the relating drains, pipework and plumbing. You will be working as a Section Manager (Repairs) and your main duties will be to manage and coach operational teams to deliver a responsive and planned repairs and maintenance service 8am to 8pm and an out of hours emergency repairs service, to customers, that focuses on right first-time repairs to maximise customer satisfaction and value for money ensuring compliance with relevant regulations. However a Gateshead Council spokesperson said the storm in 2022 had caused irreparable damage to the garages. If you are a tenant of a rented council home or housing association property and the issues with your property have not been repaired, you may be eligible to make a housing disrepair claim for the repair of your property and compensation. This policy gives every claimant who deserves to be compensated the chance to make a claim without having to worry about the financial implications of seeking legal help. Do you want to work with us in helping to create spaces that are great to work and/or live in? The findings were reported in a paper for the authority's Housing, Environment and Healthy Communities Overview and Scrutiny committee which looked into the efficiency of housing repairs carried out by the council. "As far as I am concerned having been in business before coming into this organisation, there are a few things I would like to say.". We will not give you an appointment, but we will discuss a time when you will be at home, to make sure we can do the emergency work. These include re-fixing toilet seats and repairing minor leaks. As a tenant of any rented house, be that with your local council or housing association, you have the right to live in a safe and well-maintained property. News - GO Gateshead We were told by a friend that this company could help and within 6 months we received compensation for damages & all the damp and mould was removed. <>/Font<>/ProcSet[/PDF/Text/ImageB/ImageC/ImageI] >>/MediaBox[ 0 0 595.32 841.92] /Contents 4 0 R/Group<>/Tabs/S/StructParents 0>> In addition to this, the Council delivers a range of investment works including major, cyclical, and planned works. If you have suffered damage to your personal belongings as a result of the inaction of your landlord or local authority, you may wish to consider making a compensation claim. A bit about Gateshead Council We're responsible for the day-to-day repair and maintenance of over 18,000 council owned homes and various other office and public building across the borough which stretches from Bill Quay to Chopwell. Metropolitan Borough of Gateshead - Wikipedia Equipment services :: South Tyneside and Sunderland NHS - STSFT Gateshead is a partner in the North East Growth Hub, a digital resource for businesses providing information on the latest support programmes, funding and events across the region. If possible, email your repair to repairs@gatesheadhousing.co.uk Or call 0800 408 6008 Monday to Friday between 8am and 4pm. The lease outlines whose responsibility it is to maintain the place and failure to do so can result in legal action being taken. : 50K - 53K. This makes sure that everyone is treated fairly. Copyright Andy T - 2021. OurGateshead is developed and managed by Connected Voicefunded Gateshead Council, EachorganisationonOurGatesheadis responsible for keeping their information up to date. You can claim compensation for various things, including damage to your personal belongings, furnishings, clothes or other materials. We had been waiting for 12 months for the damp to be repaired by the council but got nowhere. If this is not possible, we will replace with the items we hold in stock. 1 0 obj "The garages at Leam Lane had already been condemned, and we were working towards .

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