At Van Raam, we think that people who can stay mobile for a longer time are happier. These folks were terrific, Part arrived by carrier after 3 days . People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. I can drive but dont much and love being outdoors. Anyone can write a Trustpilot review. Hi Barbara,Thankyou for the feedback and happy now everything was resolved. It arrived safely with all the extras, as soon as the weather improves I will be out and about on it, I can't wait!Excellent, friendly customer service, nothing is too much trouble. We did say we would look at trying to source the old fenders and basket (again we havent used these for some time so wasnt manufacturing them anymore) and we also notified you they may not be wholly compatible with the new design. Having noticed a problem with the gearing, and consulting my local (very good) bike shop in Bedale, I made contact with Jorvik as the trike was still under guarantee. My wife received a spinal injury after been thrown off her horse. Let's start by saying that the tricycle is fully satisfactory, excellent attention to detail, excellent overall quality, and the company is a very serious company. Hi Steven, so pleased to hear how much enjoyment you are getting from your JMT 7 and this review will help others who are thinking about our trikes. The technical assistance is perfect, they have always responded courteously and promptly, advising me in the best way. He had a particular model in mind but changed that after discussion and explanation with Diana. After a few days of operation and a couple of transports in a car, two or three small problems occurred relating to slightly imperfect bushings and fixings in their tightening. She helped him with good advice trying out two tricycles and just briefly sitting on the third in the showroom which was easily dismissed. thanks for informing us of the courier service, as you say it is not directly us but it does reflect us so this is something we can address. The Schwinn meridian adult tricycle is one of the best electric tricycles for adults with an affordable price range. Hi Steven, so pleased to hear how much enjoyment you are getting from your JMT 7 and this review will help others who are thinking about our trikes. From electric tricycles that whisk you along. After a few days of operation and a couple of transports in a car, two or three small problems occurred relating to slightly imperfect bushings and fixings in their tightening. The powerful 750w motor makes handling steep climbs a breeze. Spreading the cost of your order will not cost you a penny more than paying for it upfront. Ride further for longer and improve your fitness at a pace that suits you, without fear of losing your balance. It arrived with a scratched fender and the switch cover broken. My test drive was just for their entertainment, lol.On returning to the office Diane supplied us with a number of purchase options, we were not pressurised at all in to a purchase and put very much at easy.We did purchase one of the products and would thoroughly recommend the company and products to anyone.Thanks again Diane and Jorvik, Thank you for sharing you experience with Jorvik, we know it helps others. I could no longer ride a bicycle savely, but this trike gives me a much wider actieradius. After booking an appointment with Diane we made our way to Yorkshire from the West Midlands.Diane was very informative and knowledgeable about all products on display. After an initial slight delay with hearing back from the technical team, Diana at Customer Services swiftly dealt with the matter, liaising with the bike shop and being most pro-active. We have also spoke numerous times on the phone and hopefully you can agree I have always been polite and friendly and empathetic of your situation. I will briefly explain my experience in an impartial way in order to be useful to other users and I will conclude my review with some suggestions to the company to improve the usability of the vehicle. Diana Customer service Manager. These types of trike are often chosen by those looking for an extreme, almost karting-like, challenge on the roads and trails. Split your purchases into 3 interest-free payments, Jorvik Elite Low Step Through Electric Folding Tricycle JET-E, Jorvik Elite Mid-Drive Dual Battery Electric Folding Tricycle JET-E2, Jorvik Low Step Through Electric Mountain Trike JMT6 (250W), Jorvik Electric Mountain Trike JMT3 (250w). Therefore, I emphasize, the assistance is perfect and the customer is followed up to full satisfaction. It is a popular choice for senior citizens and those with disabilities. We also ensure all reviews are published without moderation. . This will avoid a wheel lifting and causing a potential topple, especially if you have to brake hard. Jorvik Elite Mid-Drive Dual Battery Electric Folding Tricycle JET-E2. Not willing to give up hope, he decided to take matters into his own hands. Unfortunately 3 stars. I then move on to suggestions for improving the vehicle. 12898118. ), and by the overall seriousness shown by the company. My only frustration was not being able to talk to someone on the phone about things initially, but once Diana was on the case all was resolved. The two most common are the traditional upright and the increasingly popular Recumbent Trike. Excellent service. 2023 Trustpilot, Inc. All rights reserved. I've only had a couple of short rides so far (not ridden a bike for years) I absolutely love it. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Bringing the enjoyment of cycling to everyone !! Trikes can also be safer for riding in winter conditions. Save Additional 5% Off on Ascenders & Descenders. where are jorvik cycles made; how old is amber perkins; hays county medical assistance programs; reasons for maintaining accurate and coherent records legal requirements; pan american insurance pyramid scheme; blueskin house wrap vs tyvek Your email address will not be published. We use dedicated people and clever technology to safeguard our platform. where are jorvik cycles made. . My wife received a spinal injury after been thrown off her horse. The low step-through frame also means it is not too high for getting on and off. Fabulous trike the build quality is unsurpassed right down to cardboard box it came in cant fault it ,Ive had it only two days at first it was a bit different to ride but after a short time its brilliant Its very quick . For the best experience on our site, be sure to turn on Javascript in your browser. We are delighted with the trike and have just been out for a trial run My wife has balance problems and this machine suites her well. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Riding the trike, a beast of an MT6, after a lesson in how to do so was the most amazing feeling. Dont forget; it does not offer full-throttle assistance. Despite, at the the time, the warehouse being low on stock, she pulled as many strings as possible to find a solution. The recumbent style offers a comfortable riding position, especially if you plan on traveling over longer distances. The consultant suggested amongst other things cycling as a form of therapy. Finally, it is fair to point out that the company, after resolving these minor inconveniences, sent me three or four accessories free of charge to compensate me for the inconvenience suffered. It is also possible to ride this trike standing or sitting, whichever is most natural or comfortable. The ordered tricycle, a JMT9, arrived in a particularly sturdy box, well packed and complete with all its parts. kind regards jorvik team, I could not be happy with the purchasing experience, or the actuality of owning this lovely trikeI have a JMT9, which I am using as my day to day transport, and taking away with me when we travel to our house in Italy.The pedal assist means I get a little exercise, while being able to face almost any ride, even when going out with my wife on her mountain bike.I discovered today that it is light enough to lift over any gates that are too narrow to get the wheels through.A great, if not insubstantial, purchase, I am very pleased with it. I can see we emailed you advising that at this current time we couldnt source the old fenders/basket but we would continue to try for you (we also assume some sort of modification to the basket holes will need to be made due to the new design) Again I apologies you feel dissatisfied with your experience with us but I can assure you at no time have we scammed you nor lied to you. Im also teaching my dog to trot ahead and to ride in the back carrier with her seatbelts. I have just received my JORVIK JET-E. For that I cannot give more the 1*,I would give 0 if I could! This is a powerful option for long-distance riders on roads or smoother trails. I have been using the jet-e tricycle for a year now. Company clearly tries to deny liability when they are in the wrong. This means it can handle rougher terrain more comfortably than some of the other bikes we reviewed. I even got an early delivery. Regards Diana 01904 405 338.Customer service manager. Out for a longer ride and lost a part along the way. sacramento obituaries 2021; apartments on aldine mail route They send me different mudguards and back basket and I asked for a return to exchange the wrong ones they send with the ones I should received and they quickly edited the pictures few days after I asked them about it.They also promised in October 2022 they will send me the missing mudguards and basket but they never did and now they ignoring my emails! Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Find out how we combat fake reviews. Jorvik Tricycles Deal: Get Up to 20% Off Jorvik Tricycles at Walmart (Free Next-Day Shipping on Eligible Orders $35+) Used 3 times. I have just received my JORVIK JET-E. It features 26-inch wheels and gives the riders a very comfortable bike. It is great for those that want to use it to gently up their fitness and for some extra assistance. Very well built and excellent trike. Unfortunately the Bafang cranks use an ISIS like but not compatible connection to the drive shaft. linus pauling vitamin c, lysine protocol. A joy to deal with. This model, while referred to as a trike bike, is really a mobility electric scooter, trike and Segway combination. Diana Customer service Manager. Riding the trike, has strengthened my muscles and stabilised my knee; yes I still have foot-drop and am wobbly on two legs, but I am fast on three wheels! Kind regards Jovik team. Anytime that I've needed any information, no matter how silly the question may have been, the customer service dept. My motorbike might be up for sale and my bicycle collecting cobwebs, but Im not sad about it like I was. That kind of service cant be bettered. Date of experience: June . I'd have far more respect for this company if they just accepted they were at fault and accepted my initial bad review. We also ensure all reviews are published without moderation. This is a budget offering, and while it is much cheaper than all the other bikes reviewed, it can certainly not be considered high spec. Therefore, I emphasize, the assistance is perfect and the customer is followed up to full satisfaction. , This is so good to hear, and we are so happy for you, we hear this all the time so I thank you for sharing what the trike has brought to you . You cant expect this bike to handle any rough terrain. That kind of service can't be bettered. I have once again been made to feel like part of you all! Not just for the quality of the tricycles, but for the care and understanding that came with each and every sale. We use dedicated people and clever technology to safeguard our platform. The smaller rear brake can also be a potential risk for tipping if the brakes have to be used suddenly at high speed. best cars to camber in forza horizon 4 where are jorvik cycles made. I am also being sent a new fender and they are trying to source the switch cover. Very helpfull staff espcially on the chat box ( which are usually so unhelpfull as to be worse than nothing) Bike arrived on time (driver alittle less helpfull, wouldn't help me get it up the kerb so he left it on the pavement, not Jorviksfault) Cant wait to unbox tomorrow and go for a spin. And for supporting charities that might one day find a cure for Parkinsons, MS, and other life-limiting diseases. The technical assistance is perfect, they have always responded courteously and promptly, advising me in the best way. Despite, at the the time, the warehouse being low on stock, she pulled as many strings as possible to find a solution. Have always found the after care service second to none! 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Anyone can write a Trustpilot review. Let's start by saying that the tricycle is fully satisfactory, excellent attention to detail, excellent overall quality, and the company is a very serious company. This is a good all-round trike Class 2 Trike with pedal assist and throttle function. Thank you Louise, so happy we got you all sorted and the great news is your Trike is on its way ! I emailed Jorvik for information about upgrading the braking system on my e trike, not made by Jorvik, as the system I have been considering is fitted to Jorvik's e MTBs. 1 star for design/style. Electric tricycles offer all the benefits of cycling, with the helping hand of electric. To fold the tricycle, open the lever located on the frame. Thank you Louise, so happy we got you all sorted and the great news is your Trike is on its way ! When the fault was repaired the model we had chosen could not fulfil the role we wanted it for. It must be remembered that the majority of users of these vehicles have lower limb problems and therefore it is difficult to get up on the pedals and cushion the roughness of the ground with the legs.

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