(There were plenty of tables available in each dining room), Not a usual Ruth Chris experience. We would welcome the chance to make things better. : $65K . Wine was good. Savor four acclaimed varietals, paired with four delectable courses, at this exclusive event. Hospitality/Catering. Go to Boston or Providence.More, Food was great. The kitchen was firing on all cylinders. The restaurant is well designed. for my anniversary! We left feeling like we had just been to Applebee's. Ruth's Chris Steak House - WorcesterResponded on January 11, 2023World-class hospitality is at the cornerstone of everything we do at Ruth's, and for that reason we are so know you enjoyed your experience. It was a Sunday night at 6:10pm. The content of this material is not all-inclusive but is for informational purposes only. We will definitely be back. Get quick answers from Ruth's Chris Steak House staff and past visitors. We have our regular server there and felt a little guilty having found a place closer to home. We both feel if we are to spend our hard earned money - we deserve the experience along with good food. Create a new password. Report Job. We had a great new year's eve dinner with the family. So that we can work to make things right, please reply directly with your contact information, including your name and a phone number. But it got worse over time at the bar. The Sacramento location offers a special Sunday brunch menu. Fri, Sat 4:00 pm10:30 pm Value. Since Ruth's Chris was founded in 1965, the most important ingredient in our recipe for success has been a team of hard-working people with a passion for creating special experiences for our Guests. Service was very attentive. Then here comes Heather - what a team this was. "My wife and I go to 111 Chop maybe 2, 3 times a year. He was constantly interrupting us. It was our first time here and everything was phenomenal. We were excited when we heard of this location opening in Worcester, We usually travel to Providence to visit Flemings Steak House. The stuffed mushrooms were undercooked and were missing crab, tasted just like bread crumbs with butter. The next room is a great bar where I'm sure I'll be spending some time soon some nice tables in this area too. Creamed spinach - ok. My husbands soup came after main course. Our privacy policy, To ensure the best experience on our website, articles cannot be read without allowing cookies. Full job description available here: Ruth's Chris | Side Cook (ruthschris.com) NOTE: The information here does not constitute a contract, express or implied. This location will be the restaurants fourth in Massachusetts, along with Waltham, Somerville, and Boston. Ruth's Chris Steak House Worcester General Manager Matt Williams and RVP Brian Nelson hold a donation check for the Worcester County Food Bank. The content of this material is not all-inclusive but is for informational purposes only. I went Friday night it took the waitress a while just to come to our table after sitting .then rarely checked in on us . Nothing associated with my waitress just the kitchen staff not able to keep up with the requests. The new Worcester restaurant will. Thank you! The nationally-ranked restaurant is expected to open in the downtown space next fall. Backs Charter School Reform After BESE Board Vote, Local Food Banks Prep As Pandemic Food Benefits End In MA, Charter Audit, Millionaire Tax Plan, Toddler Taken: Patch Top Stories, New Worcester Law On Developer Tax Breaks Likely: Councilors, State Auditor Will Examine Worcester Charter School, OSV Ties. I love the glass wall, facing the street, letting in a lot of light during our early dinner, and it's nice to see the action on the street. Me and the hubs and my brother, sister in law and niece. Thank you. password ? Had them add a garlic encrusted option, it was minced garlic out of a jar poured on top, never "encrusted" it was disgusting. So that we can learn more, please consider replying to us directly with your contact information, including your name, and a phone number. Full job description available here: Ruth's Chris | Steward (ruthschris.com) NOTE: The information here does not constitute a contract, express or implied. Spilled drinks. Hope to see you again soon. Job specializations: Restaurant/Food Service. Ruths Chris Steak House was founded in 1965 by Ruth Fertel in New Orleans, Louisiana. Enjoy our New Orleans-inspired appetizers, USDA Prime steaks, fresh seafood, signature side dishes . This is an area of town that has really been built up. But I guess this location will just never cut it. it's too bad! We waited for eight minutes to be greeted at the door. Willowbrook Restaurant. Paul, manager, stopped by our table, and was receptive to our compliments on the staff - because they were amazing. During the pandemic, Norton said, he renewed 100,000 square feet of leases primarily at Mercantile Center, which is currently 88% leased. This landmark publication covers the city and regions rich history of growth and innovation. We felt so cared for, on Christmas Eve. From our warm greeting upon arrival to dessert, everything was perfect. It is located at 4 Mercantile Street and brings an unmatched dining experience to the. Ruth's Chris Steak House Claimed Review Save Share 9 reviews #93 of 319 Restaurants in Worcester 4 Mercantile Street, Worcester, MA 01608 +1 508-492-0525 Website Open now : 4:00 PM - 9:00 PM See all (25) RATINGS Food Service Value Details Meals Dinner View all details about Location and contact 4 Mercantile Street, Worcester, MA 01608 Website Ruth's Chris Steak House - WorcesterResponded on February 9, 2023We appreciate you writing about your recent visit with us. He clearly had too many tables to look after. Community Rules apply to all content you upload or otherwise submit to this site. Ruth's Chris - Worcester, MA Restaurant | Menu + Delivery | Seamless Ruth's Chris 4 Mercantile St (508) 492-0525 $$ 4 ratings See if this restaurant delivers to you. 5 - bumping into each other, no one designated to take care of which guests. 4 Mercantile Street, Worcester, MA 01608 +1 508-492-0525 Website Improve this listing Ranked #123 of 589 Restaurants in Worcester 9 Reviews Description: Ruth's Chris Steak House specializes in serving USDA Prime steaks, each seared to perfection, finished with butter and freshly chopped parsley, and served sizzling on a 500-degree plate. One of the bartenders asked if we were from the area and that was the extent of the conversation for the entire time we were there. The Worcester Ruth's Chris restaurant will be located at 4 Mercantile St. next to the new Mercantile restaurant, which opened in early April. Amazing dinner. Best Steak House in Worcester, MA | Ruth's Chris Steak House food & drink Our Story GIFT CARDS Private Events Promotions Order Now Reservation Worcester 508-492-0525 4 Mercantile Street, Worcester, MA 01608 Get Directions Set Location Open for Business Dine-in, takeout & delivery available. We plan to return with a large family party in about 8 weeks. Enjoy our New Orleans-inspired appetizers, USDA Prime steaks, fresh seafood, signature side dishes and homemade desserts. We went to RC for my daughters birthday and left with very mixed feelings. Ruth's Chris Steak House Worcester, MA. We were eventually told someone would be right with us and the manager showed up some minutes later chewing food. The chain serves its signature USDA prime steaks on a plate heated to 500 degrees. No one asked if our meals were satisfactory until we were almost done eating. Our server, Jaden, was very professional, friendly, and efficient. Full job description available here: Ruth's Chris | Server Assistant (ruthschris.com) NOTE: The information here does not constitute a contract, express or implied. Next time we go in, were sitting at the bar and requesting Stephanie. Tripadvisor performs checks on reviews. The lobster tail was so over cooked it wasn't edible. A server walked by to the other table twice and never said a word. Ruth's Chris Steak House announced in 2019 that it would open an 8,200-square-foot restaurant with seating for nearly 300, indoors and out, at Mercantile Center. Cheesecake for dessert was fantastic! We hope to see you again soon. The steak was good. Hope to see you again soon. The 11 oz Filet Mignon melted in your mouth, cooked perfectly medium rare. We had a 5 star visit and would highly recommend the location in Worcester!More, Christmas Eve gathering of friends, some from near Springfield and others from the Boston area so a Worcester restaurant was a good middle ground. I've long wondered why a high-end steak house hadn't opened in Worcester. Then enters Waleed - not sure of spelling. The history of Ruth's Chris restaurants starts back in 1927 as the Chris Steak House. The food was hit or miss. The cheapest item on the menu is SOFT DRINKS, which costs $3.25. A long-awaited new steak house in downtown Worcester is now open. She hired an all-female single mothers staff and included her own recipes in the menu. Hotels with Complimentary Breakfast in Worcester, Hotels near Massachusetts Vietnam Veterans Memorial, Hotels near (PVD) Theodore Francis Airport, American Restaurants for Large Groups in Worcester, Japanese Restaurants for Lunch in Worcester, Middle Eastern Restaurants for Lunch in Worcester, Restaurants for Group Dining in Worcester, Restaurants for Special Occasions in Worcester. One of the bartenders had a neck tattoo. This reminded me of a over priced Longhorns. We had a nice long dinner to celebrate my Moms birthday. No chocolate cake was brought and when I was left to order dessert, it just looked like it was thoughtless and I hadnt advised to do this for the special occasion. Paired with Rombauer Sauvignon Blanc Very quiet Monday (only one other party in the dining room) and still seemed like it took too long for plates to be cleared and water to be refilled. I would recommend recommendation booking reservations 15 minutes after restaurant hours in the winter months, so this is not experienced. Incredible food with an incredible server. Ruth's Chris Steak House announced in 2019 that it would open an 8,200-square-foot restaurant with seating for nearly 300, indoors and out. The restaurants opening has been anticipated since it was announced in August of 2019. The waiter seemed inexperienced but very nice and tried hard. Also the dining room was messy and not what I experienced from other Ruth Chris Steak House. The New York strip was much tougher, not nearly as flavorful, and I have gotten better new york strips at walmart. Its a terrific addition to a growing city.More, This is the version of our website addressed to speakers of English in the United States. We are glad to know that you enjoyed your meal. We were upset and at least one of the bartenders greeted us with a smile. Paired with Rombauer Cabernet Sauvignon Please do not leave this page until complete. The management tried very hard to make things right, which I GREATLY appreciated. Truly. Moving beyond that, the servers were excellent once with us, and the food was excellent. Price excludes tax and gratuity. The Crab Cakes (2) came on a sizzling platter at 500 degrees, all large pieces of crab meat, really good. Ruth's Chris Steak House - WorcesterResponded on January 30, 2023We realize that celebrations are special moments, so we are very concerned to hear that your experience wasn't what you were expecting. Tweets & replies. One of the bartenders had a neck tattoo. Address Worcester, MA. But It is what it is. Not what you expect in a fine dining restaurant. An excellent Ciabatta bread and butter is served warm for the table. Boiled white potatoes with melted cheddar cheese on them. VERY HIGHLY RECOMMENDED, the sidewalk, making for an unusual and interesting sight. This place is on the upper end of the price spectrum for a decent steakhouse. Hope to see you again soon. You know you want it. Thanks for the great review! We believe that the quality of our service, atmosphere, and food make us one of the finest high-end steakhouses anywhere, and we wish you'd left with a better impression of the value of our offerings. Apparently the restaurant does not open their doors until exact opening hours. The story of the restaurant's growth is an extraordinary one, courtesy of the talent and vision of Ruth Fertel. We hope to have the chance to serve you again soon. But we will be returning to Flemings in Providence. Dont miss out - subscribe today. Grooming was not of importance for most of the staff. Stay connected! Note: your question will be posted publicly on the Questions & Answers page. (Courtesy Ruth's Chris Steak House) 2022 Matt Wright, This location is our first in Worcester, representing an exciting expansion in central Massachusetts that further entrenches us in the areas fine dining scene, said Cheryl Henry, president and CEO of Ruths Hospitality Group. I get the quality but I think it's a bit expensive. We went to Ruth's Chris Steak House last night for the first time and it was amazing. is a 40 oz bone in steak, one side is the Filet Mignon and the other is the New York Strip. very large, but they were good none the less. The initial promise was all for not and I didnt want to waste time discussing what a manager had advised. Water took forever dirty dishes left on our table while several buss people and waiters walked by. My husband and I came here for Valentines Day and we had a wonderful experience. Frankly, I was surprised that everyone else in the restaurant was enjoying white linen in the dining room - but we were seated in the bar area? He didn't wait until we sat down to hand us the menus. WORCESTER, MA Two major additions to the downtown Worcester dining scene were cleared to open on Thursday with license commission signing off on permits for Ruth's Chris Steak House and a . Ive been 3 x in 3 weeks and Im going again on the 13 th. If you're interested in joining a hospitality team committed to excellence and hungry to grow, with a desire to win and an unwavering commitment to its. And lastly she brought me the wrong dessert. We hope to welcome you in again soon! The next room is a great bar where I'm sure I'll be spending some time soon some nice tables in this area too. Join to apply for the Server role at Ruth's Chris Steak House. We appreciate your taking the time to leave a review, and we hope to be able to serve you again. Thanks for taking the time to leave us a positive review! Steaks were cooked nicely. of their national reputation so we agreed to try it. Dinner is served nightly, reservations are suggested, and private dining and offsite catering may be arranged. Founder Ruth believed the steakhouse experience shouldn't be intimidating. Sarge, hospitality is a source of great pride for our company and when a guest feels that he or she has not received the service that is the hallmark of the Ruths Chris name, we take those assertions seriously. The Crab Cakes were another winning appetizer served on their signature piping hot plate. We hope the staff exceeds our expectations! Service by Heather was even better. Ruth's Chris Steak House is an Equal Opportunity Employer. He sat us at a table with this other party in the room. Ruth's Chris Steak House - WorcesterResponded on January 21, 2023Sarge, hospitality is a source of great pride for our company and when a guest feels that he or she has not received the service that is the hallmark of the Ruths Chris name, we take those assertions seriously. Only exception, I, asked for steak medium and it was cooked well done. WORCESTER, Mass. Our steaks are served sizzling in butter - specify extra butter or none. This can take a few They even accommodated my 7 month old! We had salads and appetizers and asked again and received the coke 45 min after ordering it. The Filet Mignon was outstanding and give you plates that you eat off that are scorching hot (which I was warned 3 times and still managed to touch the plate --- brilliant.!) Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information. VERY HIGHLY RECOMMENDEDMore, Stopped in to the bar for an appetizer and a glass of wine. The menu features traditional steakhouse fare like steaks, chops, and seafood. These few little items are basic steps of service in a fine dining establishment. Cookie Settings/Do Not Sell My Personal Information. We strive to provide the highest and finest quality with regard to both food and service, not to mention hospitality, much like Ruth would have done herself. We'd like to learn more. We made a last-minute reservation at this new steakhouse and were pleasantly surprised to find they were able to seat us. Cant wait to return! Both were served hot and were great accompaniments to our steaks. World-class hospitality is at the cornerstone of everything we do at Ruth's, and for that reason we are so know you enjoyed your experience. Ruth's Chris Steak House - WorcesterResponded on January 11, 2023Thank you for the great review! Second Course: Sausage Ragout Orecchiette We believe that the quality of our service, atmosphere, and food make us one of the finest high-end steakhouses anywhere, and we wish you'd left with a better impression of the value of our offerings. But it got worse over time at the bar. They will also offer Sizzle, Swizzle, Swirl Happy Hour from 4 to 6 p.m. Sunday through Friday. Granted, we arrived at slightly different times, which affected the timing of the drinks we ordered. Our waitress and bartender was fantastic and attentive even with how busy it was. The Worcester Ruth's Chris, 4 Mercantile St., is open Sundays through Thursdays from 4 to 9:30 p.m., and from 4 to 10:30 p.m. on Fridays and Saturdays. Ruth's Chris Steak House - WorcesterResponded 3 days agoThank you for the review. He sat us at a table with this other party in the room. Ruth's Chris Steak House, which owns more than 100 locations across the country, is reportedly opening a restaurant in Mercantile Center this fall. The chain serves its signature USDA prime steaks on a plate heated to 500 degrees. They have a comfortable bar with excellent bartenders. Smiles, and chatting, menu suggestions, and just great hospitality. It took forever for the drinks to arrive. Full job description available here: Ruth's Chris | Food Runner (ruthschris.com) NOTE: The information here does not constitute a contract, express or implied. Food was delicious but the service was subpar. The Caesar Salad was great followed by a small Filet (6 oz) perfectly cooked. The dining room was not exceptionally busy for a holiday weekend evening, but it still took about 10 minutes before our polite server made his way to our table. I mean itwas an empty desk and no one said one thing to us - including the servers walking by. Patrick was our server and he was outstanding! Plans for the Ruth's Chris were revealed in August 2019. No one greeted us at the front desk for over 5 minutes. The Crab Cakes were another winning appetizer served on their signature piping hot plate. Ruth's Hospitality Group, Inc. is now hiring a Restaurant Manager in Worcester, MA. Served with Coffee & Tea While we were ordering entrees he just walked away from the table while our friend was mid-sentence. The restaurant's hours will be Sunday to Thursday 4 p.m. to 9:30. Maren our waitress was fabulous! The Filet Mignon was outstanding and give you plates that you eat off that are scorching hot (which I was warned 3 times and still managed to touch the plate --- brilliant.!)