1. A targeted question on capabilities asks you to describe how you used your knowledge, skills, and abilities in a certain situation. Let us know you have a disability and need an adjusted or alternative assessment as we want all people to be able to perform at their best and compete with others equally. If you gain a place in a talent pool, well done! analysis, design reengineering to support business process improvement and This builds confidence in understanding how personal information is handled within the workplace. All assessment centres will be conducted virtually via Zoom video conferencing software. In individual case study exercises you receive information about a work-related scenario. Work on innovative and exciting digital projects that make interacting with government easier and create better outcomes for our customers. Working both in and outside the classroom, school administration and support staff use their skills and talents to help prepare young people for rewarding lives. Support business to identify, drive and deliver continuous improvement and calibrated against core values of passion, teamwork, and accountability to Coordinate, monitor and review business processes to identify gaps and We use all the information we collect to compare candidates and make our decision. Try to get a good nights sleep beforehand. In group exercises assessors observe you as you work with other candidates to solve a problem and discuss a topic. Willing to work irregular shift patterns from 3-6 hours a shift Monday to Friday (Court only) and 8 hours a shift Monday . Please note that if your application has progressed for the social work stream, as well as another stream, you will be required to complete two different assessment centres. Some roles require you to be at least eighteen (18) years old. Information for graduates with disability, a cover letter detailing why you are right for the job, an up-to-date resume listing your work experience and other relevant information. COVID-19 Vaccination: If you are offered a role in the NSW Government Graduate Program, you may be required by the agency offering the role to be fully vaccinated against COVID-19, and to provide proof of vaccination. Below are resources to help you prepare for your application, understand the process, and know how to ask for extra help. Merit based stages Learn more about STEP 3 STEP 4. Capability Application Toolto prepare for the recruitment process by accessing This is a general guide to the stages involved in the recruitment process. Resources for senior public sector leadership, Cross sector networks to grow capability to deliver effective and efficient services, Recognising excllence in public services delivery. You'll also find general information, application checklists, and much more that can help you in your career. About. Information for graduates with disability. Tell us about any adjustments you may need for the assessment process. Support Hiring Managers throughout the recruitment process by working closely with them to write job ads that sell the position and facility/ location to potential candidates. use a real business situation such as the start-up of a new program. Enabling workplaces where everyone is valued and can participate. We embrace diversity, celebrate our differences and inspire each person to be their authentic self at work. We are focused on delivering first-class customer service and digital transformation to serve the people of NSW and better the community. his is a Category B position. Monthly RDO, 5 weeks annual leave and free travel pass. Other agencies where you may be placed for a graduate rotation may also require proof of full vaccination. We pride ourselves on creating opportunities for people to contribute ideas, drive change and grow their careers. Best practice employers give their managers and employees training about workplace privacy. You can prepare for the interview by reviewing the capability requirements for the role and reflecting on how you've demonstrated these capabilities in the workplace, through your studies or in your personal life. About the role:The Business Improvement team at Service NSW are?currently looking Be aware of the work done by the agency and their priorities have a browse through their website to find out more. You can build a personal profile with your resume/Curriculum Vitae (CV) and copies of your qualifications and credentials, which Information on how to request adjustments to the application and assessment process if you need them. Review the requirements before you start the assessment, for example time permitted. efficient enhancements in operational efficiency, customer service, systems and Closing Date: Thursday, 16 March 2023at 9:59 am Sydney Time, Working at Department of Customer Service. They each bring their individual skills, knowledge and backgrounds together to form a strong, innovative and resilient workforce with a common vision to serve the needs of the NSW Police Force and the community, now and into the future. your capabilities, knowledge and experience compared to the successful candidate. Includes data collections from the past 20 years. All new roles must have a defined level, grade, and position before the recruitment and selection process begins. Give details on your most recent and relevant work experience and include: Other information such as skills, achievements, and relevant memberships. Have relevant examples and situations that you can draw on to respond to questions. We pay respect to the Traditional Custodians and First Peoples of NSW, and acknowledge their continued connection to their country and culture. Support the adoption and continual improvement of Business Process Management Includes reports from 2012 to now. The recruitment and selection process cannot begin until/unless a complete analysis of the need for the role is done. The Ministry of Health recruits employees on the basis of merit. The main types of assessments you will be asked to do may include interviews, psychological assessments, work samples and skills tests. Please note the Social Work stream and the Engineering stream will have different versions of the activities. Candidates will not progress if they do not compare as well against other candidates. Initial interview questions generally relate to: your experience - "Tell me about yourself" and "What are your strengths and weaknesses?". explain how youve shown your knowledge, skills, and abilities in a certain situation. You may select up to two streams: primary and one degree-specific stream - legal, digital or social . So we work with a range of recruitment specialists . For the primary, legal, digital, and engineering streams the activities are a structured interview and a group activity. You then present this to assessors when you attend for interview. If you feel you may require an adjustment during the recruitment process, please contact our Diversity, Equity and Inclusion team via jyostna.channamadhvuni@customerservice.nsw.gov.au or 02 9494 8351. Includes the Aboriginal Employment Strategy, Aboriginal Employment and Development program, Aboriginal employee networks and cultural protocol guidance. A report into how the Commissioner decides to use their power of inquiry. If you progress to the assessment centre stage, you may be required to complete different versions of assessments for different streams, with the exception of the Hogan Personality Inventory which will only be required to complete once. Manage a portfolio e.g. All rights reserved. Situational judgement tests are realistic scenarios that you might experience on the job. How to report serious wrongdoing in the sector. Discrimination laws relate to the recruitment process; Tread carefully when considering criminal records in recruitment and during employment [1] NSW Civil and Administrative Tribunal casual, temporary and permanent employment in NSW public schools. Easily navigate the range of options for filling roles using our guidance and decision tree. HNE Health employees may be eligible for a range of benefitssuch as allocated days off (ADO) for full time employees, long service leave, paid maternity leave, and salary packaging options including meal expenses. support@jobs.nsw.gov.au . Information for NSW Health immunisation providers, Your Room - Information about alcohol and other drugs, Preconception, maternity, and child and family health, Interpreting/translating and multicultural health services, Centre for Medicinal Cannabis Research and Innovation, Policy directives, guidelines and information bulletins, Government Information Public Access Act (GIPA). Test your computer equipment before you start. The recruitment process may include: an assessment of your application. optimise business outcomes, jyostna.channamadhvuni@customerservice.nsw.gov.au. Connect with us on FacebookandLinkedIn! All rights reserved. Applicants who are able to do this are more likely to progress through the application process. Support business to develop process models, relevant documentation and training Rural/ Metro/ Mental Health/ Allied Health/ Nursing and be the lead contact to support Hiring Managers in that discipline. Review the role description to help you think about whats involved in the job. Line manager: sub managers within the same department. Information for graduates with disability, Engineering Stream assessment centre dates: 1 September - 6 September 2022, Digital Stream assessment centre dates: 6 September - 14 September 2022, Social Work assessment centre dates: 14 September - 15 September 2022, Primary Stream assessment centre dates: 16 September - 30 September and 4 October to 17 October 2022, Legal Stream assessment centre dates: 16 September - 30 September and 4 October to 17 October 2022. east Adjustments for individual needs Be aware of the work done by the agency and their priorities have a browse through their website to find out more. Legal requirements GSE rule 16 sets out the merit principles that apply to employment decisions in the Public Service. analysis, design reengineering to support business process improvement and Applying for a position with NSW SES: All applications will need to be submitted . your career objectives - "Where do you see yourself in . If you have a disability and require any adjustments to the assessment process, please discuss your requirements with the hiring manager or nominated contact person at any stage of the process. More than 100,000 people work in or directly with NSW Health, across 15 local health districts, NSW Ambulance, NSW Health Pathology, Sydney Children's Hospital Network, Justice and Forensic Mental Health, Agency for Clinical Innovation, Bureau of Health . Make a difference to the lives of 8 million people in NSW. 4. Iinterview and assess with fairness and objectivity to ensure you're evaluating all qualified candidates in the same way. NSW Health offers a world class public health system providing a comprehensive range of health and health-related services across NSW. Some things that might help you get a job in the NSW Public Service in the future include: Ask for feedback. screening checks. Steps of the recruitment process. Our library opening hours are between 8.30 am to 8.30 pm. For enquiries relating to recruitment please Grade: SNSW Grade 5/6 -The package includes base salary ($81,475 - $93,111), plus employer's contribution to superannuation and annual leave loading. Support business to develop process models, relevant documentation and training Now, for the exciting part - the start of your new career in NSW Government! Your application. Please enable JavaScript to experience the full functionality of our website. university, TAFE or school if you have limited work experience. We have a range of roles available from customer service through to client relationship management and information technology. Our recruitment processes help you to show how you are the person best suited to the job and the agency. reengineering,and Our recruitment processes generally include 7 stages, from application, to employment offer and talent pooling. Review the requirements before you start the assessment, for example time permitted. Undertake analysis on a range of business process identification, modelling, Tell us about any adjustments you may need for the assessment process. successful in this role you will have: Experience in a similar role Strong communication, collaboration, and problem-solving As part of the recruitment process you will be required to undertake a medical assessment to ensure you are medically fit to perform the inherent role and functions of a NSW Police Officer. We're a New South Wales government organisation leading the group of transport agencies and divisions that keep NSW moving. Situational judgement tests are realistic scenarios that you might experience on the job. They measure stable behavioural tendencies and work style preferences. efficient enhancements in operational efficiency, customer service, systems and Fair Work Commision (FWC) held that those concerns were valid, but the dismissal was unfair as they failed to afford the employee procedural fairness. If this sounds appealing to you, we welcome your application! Consider using a recruitment process flowchart to highlight the critical stages of recruitment and communicate important information. Are you confident, driven and looking for a new challenge to fulfil your potential? We will tell you if you are successful or not or we may offer you a place in a talent pool. The recruitment and selection guide is designed to help recruiters and hiring managers in the NSW Public Service to design consistent and equitable recruitment processes to: Getting recruitment right has never been more important. Stages in the recruitment process Stage 1 - Application Carefully review the job advertisement to determine if the role is right for you. I look forward to working with Pulse and the team in the new year when we start hiring again! All rights reserved. Personal details your name and contact details. Occupational Assessment, Screening and Vaccination against Specific Diseases - this is a Category B position. Search for a job at I Work for NSW. Candidates will not progress if they do not compare as well against other candidates. Closing date: 16/03/2023 - 10:00 AM. The job ad and information package will give you instructions on what to put in your application. Our recruitment process is in line with the Government Sector Employment Act 2013. Position Classification: Administration Officer Level 4. Closing date: 13/03/2023 - 11:59 PM. Information for graduates with disability. More information about the NSW Public Service Commission. Civilian employees work in diverse roles across the various units and commands that make up the NSW Police Force. If the referee reports are satisfactory, we may make you an offer. All new employees must agree to comply with the requirements outlined in the policy. assume you have a role in a fictitious organisation, work through the documentation in your in-tray, prioritise the importance of the in-tray contents. for a dynamic Process Improvement Coordinator to join the team. Recruiting. Maintenance Supervisor. Carefully review the job advertisement to determine if the role is right for you. Stage 1: Online application. The majority of stages in the recruitment process are managed by FRNSW. Identify the hiring need. They usually involve you in the following: In a written exercise you review information, for example a case study, position paper or business problem. Resources to support senior leaders contemplating an organisation restructure. . There are currently 110 jobs Check that you've received an email confirming your application. uses specific examples of what youve done and what youve achieved. This role at our Balmain Shipyard is a wonderful long term opportunity for a candidate excited about working in public . All rights reserved. Candidate documents are not kept for future jobs. odecide how to respond to correspondence. As such, if you require any adjustments to submit your application, please get in touch with us at careers@nswcc.org.au We pay respect to the Traditional Custodians and First Peoples of NSW, and acknowledge their continued connection to their country and culture. Our work is continually With a population of almost 25 million and 14 million jobs in the country as of September 2018, Australia's employment market is competitive. Assessment centres will be held in September and early October. Specify your job search criteria, then click "Search for Jobs". Focus on how your knowledge, skills, and abilities match those needed for the job. Please enable scripts and reload this page. business strategic plans.In this role, you will: There are currently 218 jobs (BPM) to ensure effective governance and best practice processes and principles Build your career in talent acquisition and development, industrial relations, return to work, inclusion, and more. Read the question and look for key words that will help you respond. A technical skills assessment measures your professional or occupation-specific skills. You do not need to attach a resume or cover letter. businessobjectives and For example: Describe a customer problem you identified. Survey reports and results at sector and agency cluster levels from 2012 to now. Our values of accountability, trust, service, and integrity drive our initiatives and culture. A technical skills assessment measures your professional or occupation-specific skills. If the job ad requests a cover letter, you must submit one with your application to be considered for the role. At this stage, you will be asked to complete two different online assessments: an individual task and a personality assessment. The main types of assessments you will be asked to do may include interviews, psychological assessments, work samples and skills tests. When preparing your application, there are some key things we need to know about you. The report provides an assessment of the key factors that influence the shape, performance and behaviour of public sector agencies and the people who work in them. Click here to see what we doTheRisk, The wider team is collaborative and social, with frequent catch-ups including Morning Teas, Lawn Bowls and BBQ picnics! Biographies and information on our senior executives. We are an inclusive organisation that celebrates diversity and flexible work practices and believe our people are our greatest asset. Employment Type: Various Permanent and temporary opportunities. Applying for the Position. Be part of the team transforming business processes and delivering enhanced digital capabilities for everyone in NSW. The interview process is easily your biggest opportunity in the entire process to beat your competition. Undergo all assessments of the recruitment process, these include: Security and background checks . Assess candidates using multiple assessments to provide a solid evidence base for your selection decision. If you don't receive a confirmation email, check your junk or spam folders. You will be based at our Corporate Office at Waratah Campus, Newcastle, the main hub for various departments, including Human Resources, Recruitment, Finance, Procurement and Work Health & Safety. A background in retail sales is also highly regarded. Work experience (paid and volunteer) with most recent experience first. Salary package a range of personal expenses including novated motor vehicle leases, relocation expenses, and HECS/HELP debt. Transdev is one of Perth's largest bus operators, providing metropolitan bus services on behalf of Transperth. Each subject area includes practical guidance, tools and examples to help improve the way you find, assess and select the best people. Led by our CEO, our executive team oversees service delivery, partnerships, security, digital services, small business, risk, strategy and performance. We are looking for casual staff who are flexible with their working hours, able to work at any of our libraries and who can be called upon at short notice. This offer will be subject to satisfactory pre-employment checks (citizen, visa, qualification and criminal history). The purpose is to determine if you can do a technical part of a job. other activities, such as group exercises or role plays. We have opportunities at senior, mid and junior levels. The capabilities for the role you're applying for are described in the role description. referee checks. There are known benefits to policy, service design and service delivery when a workforces composition reflects the community it serves. Sydney. material foroperational (BPM) to ensure effective governance and best practice processes and principles describe why youre interested in working for the agency or in the NSW Public Service. Complete tasks efficiently and with the goal of attracting a suitable candidate who will be hired whilst meeting KPIs/ recruitment timeframes. We pay respect to the Traditional Custodians and First Peoples of NSW, and acknowledge their continued connection to their country and culture. customer experience to all citizens across NSW. If you are invited to an interview, you may be asked to upload a number of documents to your application online. For enquiries relating to the role please contactAdriana Spoto via Adriana.Spoto@service.nsw.gov.au. Service NSW encourages applications from a diverse range of people and we're committed to practices that are fair and inclusive. Employment Type: Permanent Full Time / Part Time. Copyright 2015 NSW Public Service Commission. You usually have a limited time to do the task. Once you've submitted an application with us, there are a series of steps we follow to ensure we get the right talent on board. Answered 1 January 2019 - Customer Service Representative (Former Employee) - North Sydney NSW Pleasant group interview, very professional Answered 21 October 2018 - Fraud Specialist (Current Employee) - Sydney NSW 1 fave to face interview Department of Customer Service. Think about what you did in other jobs and your achievements. Let's look at a typical example of the role players in an HR recruitment process: Hiring manager: the person whose department needs the new hire. customer service on behalf of the NSW Government and You must be an Australian Citizen, Permanent Resident or hold a visa that allows you work in Australia in an ongoing role. All other streams will only need to attend one assessment centre. I was provided with the best pool of candidates I could have asked for. You can draw on your experiences from other contexts to show how you have relevant skills. If you have applied for multiple streams, you may be successful in both. We pay respect to the Traditional Custodians and First Peoples of NSW, and acknowledge their continued connection to their country and culture. Our work is continually As the purpose of recruitment is to identify the applicant best suited to the role and the needs of the Ministry of Health based on merit, not all applicants will progress through all stages. Information on types of flexible work, how to implement it in your agency and policy guidance. Type: Government. Implications. They are the next stage in the process after the job application.

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