Do you have a special discount for Quintana Roo residents? I have sent multiple difference emails requesting assistance with no response. Yes, you can contact the photography customer service center. Is there any type of refund and/or cancellation. Yes, as long as they are in good physical shape. Do I need a driving license? Thank you for contacting the Photo Department at Experience Xcaret. Display as a link instead, . Monday to Sunday from 8:30 a.m. to 10:00 p.m. *This park does not require a reservation. Your previous content has been restored. A snack bar/deli, a lobby fireplace, and express check-in are also on offer. Once you choose to remove the water mark you wont be able to change the experience, youll be choosing only from the photographs included on the purchased package. We advise you to wear long shorts, t-shirts, swim suits and water shoes that can be attached to your ankles so as to avoid losing them. Which doesn't make sense because 1) we never met her in person, and 2) I was there only with my girlfriend, so how could we be meeting up with friends? Thank you once again for your glowing review and we do hope to have the pleasure of welcoming you back to to Hotel Xcaret Mxico.Our colleagues really do take the greatest pride in ensuring each and every guest is made to feel special, and to deliver memorable levels of personalized service; it is always so pleasing to hear we have got this correct, and helped to create such a memorable experience during your stay.We look forward to welcoming you back to Hotel Xcaret Mxico on many more occasions.Sincerely yoursJorge DucoingHotel DirectorHotel Xcaret Mexico. Great, vibrant, location. Where I can store my personal belongings? Chetumal-Puerto Juarez Highway KM, Km. The park is set up with picture stations. Photo Pass Xenses; Get my admission to Xenses. To avoid affecting the natural balance of the ecosystem, only the use of sunblock and sunscreen containing titanium oxide and zinc oxide is allowed in the Park. Xcaret Photo Pass is a great way to save your memories of an unforgettable day in the Riviera Maya. Pick up at the airport could not have been easier. For cancellations you must send an email to customerservice@xcaret.com to specify the grounds on which you proceed to the cancellation and our Customer Service Team will respond within 48 hours. Copyright 2016 Experiencias Xcaret Parque, S.A.P.I. - See 45,537 traveler reviews, 36,318 candid photos, and great deals for Playa del Carmen, Mexico, at Tripadvisor. Food and drinks were included on both tours, and the restaurant in Valladolid on the Xichen tour was a favorite meal for my whole group. How do you remove the watermark from the photos? 900 suites inspired by Mexican art, exquisitely designed in a contemporary Mexican style featuring craftwork created by home-grown talent. Where is the photo that I downloaded located? I communicated with guest services manager, Talia, before arrival, to book our excursions and ask a few questions. I will absolutely return to Hotel Xcaret: for the amazing scenery, the tremendous food and drink, the gorgeous amenities, but more than anything, I will return for the experience provided by the incredible staff. No, only Tour option includes round transportation from Cancun and Riviera Maya. If I am a foreigner, what can I submit besides FM2 or FM3 to validate that I am a Quintana Roo resident? You just press the yellow button and stand wherever the feet are and you got your picture. Every morning, around six, I saw the same young man, about 20 years old, report to Work. What payment options are available to buy my ticket or tour? Xel-H If you visited our Parks: foto@xcaret.com If you visited our Xcaret Hotels: fotohoteles@xcaret.com Operating hours: Monday to Friday from 09:00 to 19:00 Hours. The staff in the restaurants and working around the pools I had no problems with; they were fantastic. By presenting it at any commercial establishment youll receive the printing service of your photographs without date or location restrictions as long as you bring with you the photographs you wish to print. They are encoded directly from cameras with high resolution. Outside Mexico. How do I find and download the photos from the website? Yes we offer special discount for persons with disabilities, is only valid at the Park's ticket booths. prior to purchase, so once the purchase is made there is no possibility to grant refunds or cancellations of any kind. Xplor offers a seniors discount only for Mexico residents, 50% off the regular price (valid only at the Park's ticket booths, presenting an INSEN or INAPAM credential issued by the government of Mexico). Additional terms may apply. As an All-Fun Inclusive hotel, your booking includes admission and transportation to our parks, premium dining experiences, shuttle to the . I already purchased my admission to the Park, but I want to buy other services. There wasnt a single person with whom I interacted who didnt make me feel welcome or special.Shout out to the kayakers who landscape in the lagoon and the rock climbers who take care of the fauna on the buildings.

hotel xcaret photo pass