Do you have a special discount for Quintana Roo residents? I have sent multiple difference emails requesting assistance with no response. Yes, you can contact the photography customer service center. Is there any type of refund and/or cancellation. Yes, as long as they are in good physical shape. Do I need a driving license? Thank you for contacting the Photo Department at Experience Xcaret. Display as a link instead, . Monday to Sunday from 8:30 a.m. to 10:00 p.m. *This park does not require a reservation. Your previous content has been restored. A snack bar/deli, a lobby fireplace, and express check-in are also on offer. Once you choose to remove the water mark you wont be able to change the experience, youll be choosing only from the photographs included on the purchased package. We advise you to wear long shorts, t-shirts, swim suits and water shoes that can be attached to your ankles so as to avoid losing them. Which doesn't make sense because 1) we never met her in person, and 2) I was there only with my girlfriend, so how could we be meeting up with friends? Thank you once again for your glowing review and we do hope to have the pleasure of welcoming you back to to Hotel Xcaret Mxico.Our colleagues really do take the greatest pride in ensuring each and every guest is made to feel special, and to deliver memorable levels of personalized service; it is always so pleasing to hear we have got this correct, and helped to create such a memorable experience during your stay.We look forward to welcoming you back to Hotel Xcaret Mxico on many more occasions.Sincerely yoursJorge DucoingHotel DirectorHotel Xcaret Mexico. Great, vibrant, location. Where I can store my personal belongings? Chetumal-Puerto Juarez Highway KM, Km. The park is set up with picture stations. Photo Pass Xenses; Get my admission to Xenses. To avoid affecting the natural balance of the ecosystem, only the use of sunblock and sunscreen containing titanium oxide and zinc oxide is allowed in the Park. Xcaret Photo Pass is a great way to save your memories of an unforgettable day in the Riviera Maya. Pick up at the airport could not have been easier. For cancellations you must send an email to customerservice@xcaret.com to specify the grounds on which you proceed to the cancellation and our Customer Service Team will respond within 48 hours. Copyright 2016 Experiencias Xcaret Parque, S.A.P.I. - See 45,537 traveler reviews, 36,318 candid photos, and great deals for Playa del Carmen, Mexico, at Tripadvisor. Food and drinks were included on both tours, and the restaurant in Valladolid on the Xichen tour was a favorite meal for my whole group. How do you remove the watermark from the photos? 900 suites inspired by Mexican art, exquisitely designed in a contemporary Mexican style featuring craftwork created by home-grown talent. Where is the photo that I downloaded located? I communicated with guest services manager, Talia, before arrival, to book our excursions and ask a few questions. I will absolutely return to Hotel Xcaret: for the amazing scenery, the tremendous food and drink, the gorgeous amenities, but more than anything, I will return for the experience provided by the incredible staff. No, only Tour option includes round transportation from Cancun and Riviera Maya. If I am a foreigner, what can I submit besides FM2 or FM3 to validate that I am a Quintana Roo resident? You just press the yellow button and stand wherever the feet are and you got your picture. Every morning, around six, I saw the same young man, about 20 years old, report to Work. What payment options are available to buy my ticket or tour? Xel-H If you visited our Parks: foto@xcaret.com If you visited our Xcaret Hotels: fotohoteles@xcaret.com Operating hours: Monday to Friday from 09:00 to 19:00 Hours. The staff in the restaurants and working around the pools I had no problems with; they were fantastic. By presenting it at any commercial establishment youll receive the printing service of your photographs without date or location restrictions as long as you bring with you the photographs you wish to print. They are encoded directly from cameras with high resolution. Outside Mexico. How do I find and download the photos from the website? Yes we offer special discount for persons with disabilities, is only valid at the Park's ticket booths. prior to purchase, so once the purchase is made there is no possibility to grant refunds or cancellations of any kind. Xplor offers a seniors discount only for Mexico residents, 50% off the regular price (valid only at the Park's ticket booths, presenting an INSEN or INAPAM credential issued by the government of Mexico). Additional terms may apply. As an All-Fun Inclusive hotel, your booking includes admission and transportation to our parks, premium dining experiences, shuttle to the . I already purchased my admission to the Park, but I want to buy other services. There wasnt a single person with whom I interacted who didnt make me feel welcome or special.Shout out to the kayakers who landscape in the lagoon and the rock climbers who take care of the fauna on the buildings.
- Species conservation and freeing program
- Species reproduction program
- School project and environmental education program
- Efficient use of resources and responsible management of residues. We regret to know that the incident we know how important these photos are for you and we have addressed this with our photo management in order to give personalized follow up for this urgent matter. How long are the underground rivers (Rafts, Underground Expedition and Stalactite River Swim)? Play it safe and take your own photos with I would have. What happens if I forgot my download code? The staff were very friendly and the room was clean and cozy. All rights reserved. This option is valid only in Mexico. However, Hotel Xcaret also offers a package that covers as many parks as you'd like. New activity: Underground Expedition. Yes, you can change your visit to another date within one year from the date of purchase of the ticket. What is your Cancellation/ Refund policy? I was just a bit disappointed with the management/check-in. For the ONE PARK DIGITAL PHOTO PACKAGE, TWO PARKS DIGITAL PHOTO PACKAGE, THREE PARKS DIGITAL PHOTO PACKAGE, FOUR PARKS DIGITAL PHOTO PACKAGE, and FIVE PARKS DIGITAL PHOTO PACKAGES. Xcaret Hotel Mexico) We sat in for the 90min presentation, which was . Within Mexico. Operating hours: Monday to Friday from 9:00 to 19:00 Hours. ), Check prices in Middleton for tonight, Mar 4 - Mar 5, Check prices in Middleton for tomorrow night, Mar 5 - Mar 6, Check prices in Middleton for next weekend, Mar 10 - Mar 12. Rest areas, dressing rooms and restrooms available during your visit. Is there any type of refund and/or cancellation? We were very close to one of the smaller, double level infinity pools and a beautiful lagoon area with one of the resorts hidden water slides. Operating hours: Monday to Friday from 9:00 to 19:00 Hours. 123 Old River Rd., Andover, MA 01810 ~11.96 miles northwest of Middleton center. Sorry, we dont have them on rent, neither wheelchairs nor strollers. Casa del Patrn - The joy and culinary richness of Mexico will multiply with its offer of spaces and restaurants. If you do not attend the day of your visit, you can change the date within the period of one year from the purchase date, giving notice 24 hours in advance. DoubleTree by Hilton Hotel Boston - Westborough, Next: Show All Available Comparable Hotels with Pricing, Andover Bird Sanctuary (Moncrieff Cochran Sanctuary), Addison Gallery of American Art hotels/motels, Tewksbury Hospital (Massachusetts State Infirmary), Hotels close to Lawrence Heritage State Park, Hotels close to John Greenleaf Whittier Homestead and Museum, Hotels near Boston National Historical Park, All Doubletree Hotels in or near Middleton. HOTEL XCARET ARTE. Doubletree Boston Andover Hotel. Traveling on business? However, Hotel Xcaret also offers a package that covers as many parks as you'd like. The entry of food and beverages to the Park is not allowed, and it is not necessary as the admission to Xplor includes them. Once we receive your request we will proceed to complete your refund which will appear on your credit card statement within the following 15 to 20 working days. While buying your ticket online, a list of hotels where pick-up is available will be displayed. Within Mexico. How much time do I need to visit all the spots in the Park? No, we only accept IFE. If you visited our Parks: foto@xcaret.com, If you visited our Xcaret Hotels: fotohoteles@xcaret.com. Taxes and fees that are shown are estimates only. Admission to XPLOR All inclusive costs $ 129.99 USD, but for all purchases made seven days prior to your visit on www.xcaret.com or www.xplor.travel you can benefit from a 10% off the regular price and a 15% off purchasing 21 days or more in advance. The Unlimited Xcaret Xperience package (UXX) is designed only for guests of this hotel, and provides them with unlimited access to Xcaret Park during their entire stay and the ability to enjoy more than 40 exhibits and attractions in the world-renowned Xcaret eco-archaeological park. Remember that cancellations are managed by the terms and conditions of the cancellation policy. Operating hours: Saturday to Sunday from 09:00 to 15:00 Hours. Check in was swift and easy at 3 pm, as promised.Our room was beautiful and located in Casa Viento- with a river view. Each photo downloaded is a JPG file, and the videos are MP4. 800 006 FOTO (3686)
Pasted as rich text. Come and live the Riviera Maya adventure. Remember you can purchase water shoes at our shops in Xplor. We are encouraged to offer unforgettable experiences and our team works diligently to communicate our brand through a unique and warm service, with the commitment that all our guests take the best of Mxico deep in heart. Nestled in a natural rock and among rivers. If I do not have credit or debit how can I make my reservation? 4 star Suburban hotel. Can somebody on a wheelchair access the Park? If you visited our Xcaret Hotels: fotohoteles@xcaret.com
Outside Mexico. Fully refundable Reserve now, pay when you stay. A homage to the best artists from Mexico in an adults-only All-Fun Inclusive experience, that welcomes youngsters older than 16 years old. For us, guest satisfaction is a top priority, therefore we regret to hear we were unable to achieve your complete satisfaction.I would really like to further discuss the details from your vacation to do a proper follow up on your concerns. Horario de atencin: Sbado y Domingo de 09:00 a 15:00 Horas. He was knowledgeable about the resort, the general area, and was very happy to make conversation. We will be delighted to assist you!Sincerely,Jorge DucoingHotel DirectorHotel Xcaret Mexico. You can also enjoy the rivers without swimming in other activities like Rafts or the Underground Expedition. Can I change my admission to Xplor for another park or tour of Grupo Xcaret? Are there any special prices for children? Outside Mexico. In our venues, life merges with art. Sorry, the tickets for any of our attractions are not transferable. If you are in a hotel far from the Park, in Cancun or Tulum, you will be arriving at approximately in 1:30 or 2 hours. Yes, you can contact the photography customer service center
I felt like it was paradise on earth, and I am sad that I am not sure anything else will compare to it in the future. I have sent multiple difference emails requesting assistance with no response. Operating hours: Saturday to Sunday from 09:00 to 15:00 Hours. Review collected in partnership with this hotel. My daughter wanted to go back to La Cantina on our final night at the resort just to see Roberto again. 5 Blossom Street, Boston, MA, 02114. Carretera Chetumal-Puerto Jurez, Km. When I visited the Park I couldn't purchase my photos, can I still buy them? !DO not buy the photo package!!!!!!!! The use of the Photo Pass is valid only the day of the visit, and it is not cancelable nor refundable. Clear editor. All our current promotions are here, click now. In Hotel Xcaret Mexico we do not say goodbye, we say see you soon! But the bracelet also gives guests access to innovative photo stations conveniently located throughout the resort and the various theme parks, including Xcaret, Xel-Ha, Xenses, Xplor, and Xplor Fuego. Please see our partners for more details. Omni Boston Hotel at the Seaport. Within Mexico. After 14 year's of marriage we finally made it to Cancun. If you visited our Parks: foto@xcaret.com
Yes. I met another couple on the trip that had the same problem, so I wonder if their ratio of rooms with king and queen beds is off.Overall the hotel, food, parks, and atmosphere and value is literally the most amazing thing I have ever seen, no exaggeration. A number of individuals at the resort went well above any standard of service expected to be certain our vacation was perfect and I would be remiss if I didnt recognize their efforts.First- Talia, our guest services manager did an exceptional job arranging our itinerary, honoring my daughters birthday, and making sure we had a memorable experience.Roberto at La Cantina provided unbelievable service. Does the ticket include snorkel gear or should I bring my own? Can I transfer my ticket to another person? Express check-out, a computer station, and dry cleaning are also on offer. I will not repeat everything that has already been said. Only adult individuals aged 18+ are allowed to drive. At what speed does the zip-line travel and how long does a single journey last? Ruble (RUB): Visa, Mastercard, Diners, Discover, JCB and Paypal. In case of foreigners living in Quintana Roo, FM2 and FM3. (01152) 55 4163 7327
Review tags are currently only available for English language reviews. Restrictions apply. ( NO KIDS ). Sol (PEN): Visa, Mastercard, Diners and JCB. Rafts through a river circuit paddling with special hand paddles. We offer you multiple payment options to pay for your reservation. BBQ buffet with delicious ribs (vegetarian options available). Yun (CNY): Visa, Mastercard, American Express, Diners, Discover, JCB and AliPay. Xcaret Park, one of the attractions in Cancun, Playa del Carmen and Riviera Maya you must experience. Search for cheap and discount Doubletree Hotels hotel prices in Middleton, MA for your group or personal travels. 3.- Select the album you want to see and the photos will be displayed on the screen, download by clicking on the icon, or click on the icon to download the entire album. ", A verified traveler stayed at Harborside Inn Of Boston, : (Save changes and close the date picker. Lock in the lowest price from these sites. We recommend you get here early so that youll have time to do everything and also, to make the best out of unlimited consumption of our energy-boosting buffet and drinks. I made a habit of spending the very early mornings on my balcony in the hammock. Months without interest, only with major participating bank cards issued in Mexico. Yes, it is valid all year but is subject to change without notice. The Park doesn't close for bad weather, only in case of a storm or a hurricane alert, in which case your visit will be rescheduled. Can I participate in an activity more than once? Grupo Xcaret is the name of the company that owns and operates some of the best tourist attractions in Riviera Maya, Mexico. The product is available to purchase at least 24 hours before you visit the park or tour. In all ours Parks you will get pictures with the best angles at each of the attractions, plus the Fantastic Scenarios. How do you remove the watermark from the photos? At the end of your stay, you can buy the photos at the store Tienda de Fotografia. $148.
If you are staying in an Airbnb, hostel, with family or anywhere, you can choose one of the following departure points and Grupo Xcaret official transportation will pick you up there. Nature will embrace you as you rest in one of our 900 suites designed to offer a view of paradise from any point in the room. Within Mexico. Visit Isla Mujeres with Xcaret Xailing on board modern vessels, and get marveled at this Caribbean Island. What is the minimum/maximum weight allowed on zip-lines? Their eco-integrating design and premium amenities make them unique. This was my second visit to Hotel Xcaret and it was no less breathtaking than the first time. I can see them but they all say sample on the and not able to download. Service at every restaurant was never short of perfection. Operating hours: Monday to Friday from 09:00 to 19:00 Hours. 5 floors in property. How do I open the ZIP file when I download multiple photographs? Is the discount for Quintana Roo residents valid throughout the year? If your hotel is not in the list, you can choose one of the following meeting points and Grupo Xcaret official transportation will pick you up there. The staff were absolutely amazing", A verified traveler stayed at citizenM Boston North Station, A verified traveler stayed at Omni Boston Hotel at the Seaport, A verified traveler stayed at Encore Boston Harbor, "We had a fabulous stay while we were in town for a concert at the Garden.
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