We will make your arrangements to your exact requirements and quote / confirm your price (which may differ from the guide price, depending on your inclusions). Many hotels, especially in cities, are prohibited from changing their exteriors because of local legislation and cannot therefore alter the structure of room balconies, balustrades or windows to meet UK Building regulations recommended 1.1m. Dear customer,before proceeding we consider it appropriate to inform you that, at the moment, the Volare area, the registration, your personal area and the correspondence relating to participation in the program are only available in Italian and English.ITA Airways has already taken steps to ensure that the entire Volare program and the connected communication flow are made available as soon as possible in the language of your country. For online and telephone bookings, once your booking is confirmed by us, you will receive your confirmation invoice via email within 5 working days. Refund guarantee: In accordance with your statutory rights, you will receive a guaranteed refund if we have to cancel your trip where travel to the destination would contravene the travel advice issued by the Foreign, Commonwealth and Development Office (FCDO) You will receive a refund if you cant join your trip because you or a member of your party is diagnosed with COVID-19 or has received a request from the NHS Test & Trace team to self-isolate. Where we state a 'French' or 'small' balcony, there may only be enough room to stand. Italy is an incredibly diverse country, with historical cities, picturesque lakes, stunning coastline and rolling countryside. Where an offer includes one or two free nights accommodation this will be on the board basis included in the basic holiday price. Allow us to help you filter through our best holidays based on your desires and needs. There are strict rules about bringing prohibited food items, such as animal products, back into the EU even if they are meant for personal use. Or check the COVID-19 requirements for you trip to get Verified to Fly. Citalia therefore, cannot accept any liability for any loss or additional expense and no refunds will be made. Download the latest Italian hotels and villas for your 2023 holidays, Start preparing your dream holiday with the help of Citalia's Italy Experts, Stay up to date and receive the latest travel news, offers and new hotels on our network. Multi centre holidays in Italy allow you to experience more of this beautiful country in one trip. Eight day tour with an insight into one of Italys most stunning regions. Some of the flights and flight-inclusive holidays on this website are financially protected by the ATOL scheme. Join now Additional login help This tour of Tuscany covers the regions highlights including Florence, Siena and Pisa. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected. Cleaning: Normal end of stay cleaning is included but a supplement will be charged if the kitchen area and equipment are not left clean for the next guests. The resort and hotel descriptions will help you identify those which are stated to be in quiet locations and those which may not be (eg. Manage your Flight. Please see our booking conditions for information, or for more information about financial protection and the ATOL Certificate go to: www.caa.co.uk. This website will provide you with information on the protection that applies in the case of each holiday and travel service offered before you make your booking. Normal booking terms & conditions apply. Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only. The price you pay will therefore be more than the face value shown on your tickets. Follow us on Facebook also to keep up to date with everything that is new in the world of Citalia search Travelopia for Agents Find a train booking; Change or cancel a rail booking; Seat Reservation Make the most of your trip abroad, get proper insurance and check out the Foreign, Commonwealth & DevelopmentOffice website atwww.gov.uk/fcdoto find out in a flash how best to avoid trouble. Some of the flights and flight-inclusive holidays on this website are financially protected by the ATOL scheme. Registered in England and Wales. It is advisable to identify if there are any areas which it is best to avoid, particularly at night. Six-character booking reference. Allow us to help you filter through our best holidays based on your desires and needs. Please see our booking conditions for information, or for more information about financial protection and the ATOL Certificate go to: www.caa.co.uk. These might include water sports (such as sunfish & dinghy sailing, kayaks and windsurfing), scuba-diving, games and sports (including table tennis) and sport equipment, pool tables, minigolf, golf, tennis, squash, gym equipment, saunas and steam baths, beauty treatments, massage, safety deposit boxes, minibars, bottled water, satellite and pay TV, entry to discos and nightclubs, porterage, charges for infants cots and food, laundry and hotel minibuses. The period of use is subject to the discretion of the management. On-line check-in is not always available and is dependant on the type of flight booked and meals may not automatically be included. You can also find more information about the validity period, how to change or refund them and more information on the types of seats reserved for specific categories First for Balcony Safety: Balcony safety is an issue for adults as well as children. There, you can check a list of bookings you've made with us. If you choose to upgrade your board basis you will be required to pay the board supplement even on the nights when the accommodation is free. Venice, Verona and Milan are all found here, making it a great place for a city break as well. Eight day tour with an insight into one of Italys most stunning regions. In the far south (the heel of the 'boot') is Puglia, an unspoilt region with sandy beaches, pretty towns and delicious food. Normal booking terms & conditions apply. Breakfast may be 'continental' where extras such as eggs, bacon and fruit juice may be available for an additional charge. Your actual check-in time can be selected 3 months before you sail. Late arrivals who cannot collect keys until the following day will be liable for any costs incurred in alternative overnight accommodation. These are often close or next to emergency exit doors, behind a bulkhead or behind a dividing wall. The discount will be included in the final price of your holiday and applies to all new package bookings for a minimum stay of 7 nights in total, made between 15 December 2022 and 5 March 2023 inclusive, for travel between 15 December 2022 and 31 October 2023 inclusive, based on 2 adults sharing a room. Some airlines offer a supplement for a priority boarding service. Just fill in your details to confirm a quote - or to view, change or cancel a booking. Multi centre holidays in Italy allow you to experience more of this beautiful country in one trip. Extra Leg Room seats are not available to pre-book on all airlines. Booking reference number *. Holidays to Sardinia are most famous for the glamourous Costa Smeralda strip, and the promise of white gold sands and glittering blue seas. These are covered by ourBooking with Confidence terms and conditions. For online bookings you will receive a booking request acknowledgement email the same day. Combine two of Italy's stunning lakes all in one trip. Citalia has been organising holidays in Italy for over 90 years, and with that comes a unique level of experience and passion for this beautiful country which we are excited to share with you. On the day of departure, you will usually be requested to vacate your room by 10.00am and most hotels will look after your luggage and provide a day room if your flight is not until the evening. Citalia is a trading name of Specialist Holidays (Travel) Limited, which is part of the Travelopia Group of Companies. In some cases it is necessary to ask you to pay in full at the time of booking for your tickets in order to secure them. Some of the flights and flight-inclusive holidays on this website are financially protected by the ATOL scheme. Failure to do so may result in you being denied boarding or refused entry to your destination. Then it's time to check-in. Eight day tour with an insight into one of Italys most stunning regions. Delays, for whatever reason, are the responsibility of the airline and subject to their conditions of contract. Please see our booking conditions at www.citalia.co.uk/about/terms-and-policies/terms-and-conditions/. Wherever you choose to explore, wed love to pair you with your dream holiday to Italy. Browse our latest Italy holiday deals and start planning your getaway today. These terms are often used for country houses, farms or historical preserved buildings which are often family run. Combine the city of Bologna with the beautiful Tuscan countryside in one trip. Book our Venice, Florence and Rome multi centre, and visit the three biggest stars of Italy. Registered Office: Origin One, 108 High Street, Crawley, West Sussex, RH10 1BD VAT Number: 252244234. Baggage allowance varies between airlines, please ask us for up-to-date information. But ATOL protection does not apply to all holiday and travel services listed on this website. There may be a charge to use the facilities unless we state in the description that beach charges are included. *Save 100 per booking on any twin centre holiday and 150 on any multi centre holiday (a holiday containing 3 or more different hotel stays in the same booking). Forms are also available to download from the Department of Healths website:www.dh.gov.uk/travellers. This romantic break takes you to some of the most enchanting locations in north eastern Italy. Please contact the agency who carried out your reservation for all change or cancellation requests. Registered Office: Origin One, 108 High Street, Crawley, West Sussex, RH10 1BD VAT Number: 252244234. If you book arrangements other than an ATOL protected flight or a package holiday, the financial protection referred to above does not apply. At Citalia, we are committed to working with trusted partners and making sure that their hotels meet our standards to give you the peace of mind that you can holiday safely. Pools in city hotels are usually smaller than those at beach hotels making diving more hazardous. *Based on group B, 7 day car hire. Please see our booking conditions at www.citalia.co.uk/about/terms-and-policies/terms-and-conditions/. Some hotels offer wine, sparkling wine, fruit or flowers, room upgrades or other gifts and these must be claimed in resort as we cannot refund against non provision of these offers. Useful information can be found atwww.hmrc.gov.ukandwww.direct.gov.uk/dontbringmeback. Cities are particularly busy in comparison to other types of holiday destination and it is therefore advisable to be discreet and keep wallets, purses, expensive camera equipment etc. Company Number: 446617. Online check-in is not always available and is dependent on the type of flight booked and the operational requirements of the airline concerned. Sorrento & the Bay of Naples Small Group Escorted Tour, Authentic Puglia Small Group Escorted Tour, Treasures of Sicily Small Group Escorted Tour, Tuscan Discovery Small Group Escorted Tour, The Majesty of the Italian Lakes, Small Group Escorted Tour. This romantic break takes you to some of the most enchanting locations in north eastern Italy. Please enter your booking details and click continue to display the payment screen. Please see our booking conditions for information, or for more information about financial protection and the ATOL Certificate go to: www.caa.co.uk. All of our Italy tours are exclusive to Citalia and have a maximum of just 18 people per tour. (*Our opening hours are Monday - Saturday 09:00 - 17:30). Forms are also available to download from the Department of Healths website: Laws and customs of the countries you visit can be very different to those in the UK. If you fail to do so, we will have no liability to you for any cost, loss or damage which you suffer nor will we refund you the cost of any unused portion of your travel arrangements. Whenever vegetarian meals are requested, this request will be passed on, however, we cannot guarantee their provision by hotels or airlines. Foreign, Commonwealth & Development Office and the NHS have up-to-date advice on staying safe and healthy abroad. Please see ourTravel with Confidence page for full details. Our offers include room upgrades and board upgrades. Please check with the relevant embassy or consulate for up-to-date information. You are strongly advised to check with the appropriate embassy, consulate or British and Commonwealth Office orhttps://www.gov.uk/foreign-travel-advicefor further information regarding local laws and customs of the countries you plan to visit. Well help you navigate the top sights and attractions of this wonderful island. Please see ourTravel with Confidence page for full details. Please refer to theBooking with Confidence terms and conditions here. This romantic break takes you to some of the most enchanting locations in north eastern Italy. Opera and concert tickets can usually be reserved for you in advance and we can normally confirm tickets within a week or two. But ATOL protection does not apply to all holiday and travel services listed on this website. SQ Booking Reference SQ E-ticket number. Please see ourTravel with Confidence page for full details. Please see our booking conditions for information, or for more information about financial protection and the ATOL Certificate go to: www.caa.co.uk. Laws and customs of the countries you visit can be very different to those in the UK. ASSISTANCE. Please note that these supplements only apply to facilities booked and confirmed in the UK. This tour of Tuscany covers the regions highlights including Florence, Siena and Pisa. This tour of Tuscany covers the regions highlights including Florence, Siena and Pisa. Search flights Book a . Booking Error | Citalia 01293 765055 Call us from 9am - 5.30pm Destinations Holiday Types Deals Inspire Me About Us Travel with Confidence Apologies, something has gone wrong Home Search error A problem has occurred whilst trying to put together your holiday. Keep informed of current travel health news by visiting https://www.fitfortravel.nhs.uk For further information, please visit our "Travel Aware" information page at https://www.citalia.com/travel-information/travel-aware. Start with a few days in the Renaissance city, Florence, before heading to the coast for a relaxing break by the sea. Offer is subject to change and can be withdrawn at any time. You can recover all your TUI and TUI fly trips from the account, giving you an overview of your future and previous trips. Take a look at our latest offers and start saving on your next luxury holiday today. Should the CAA make the above option mandatory, we reserve the right to charge the appropriate extra seat price for all infants affected. Explore one of the worlds most historic cities, followed by Italys spectacular coastline. Kitchen facilities: Where provided, these will normally consist of a minimum of 2 gas rings or electric hotplates, a refrigerator, cooking utensils, crockery and cutlery. Sorrento & the Bay of Naples Small Group Escorted Tour, Authentic Puglia Small Group Escorted Tour, Treasures of Sicily Small Group Escorted Tour, Tuscan Discovery Small Group Escorted Tour, The Majesty of the Italian Lakes, Small Group Escorted Tour. Key Rights under the Package Travel Regulations, Travel with Confidence page for full details, https://www.citalia.com/travel-information/travel-aware, www.citalia.co.uk/about/terms-and-policies/terms-and-conditions/. Please ask for details at the time of booking. Your Reservations | Booking.com for Partners Your Reservations Learn how to access and manage property reservations on the Booking.com extranet or Pulse app to handle changes, cancellations, overbookings, and no-shows. then click on "Manage" Select "Manage booking" Multi centre holidays in Italy allow you to experience more of this beautiful country in one trip. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected. We cannot guarantee you will be seated together. Explore Italys glittering waters, tranquil towns and historic cities on this guided tour. Explore Italys glittering waters, tranquil towns and historic cities on this guided tour. The Brunelleschi Hotel sits just moments away from Florences most famous sites, the domed roof of Cattedrale di Santa Maria del Fiore and Piazza della Signoria. The advice can change so check regularly for updates. Foreign, Commonwealth & Development Office and the NHS have up-to-date advice on staying safe and healthy abroad. Specify dietary requirements, edit details, request and reserve seats. For car hire upgrades and further information please call us on 01293 839212* to book. We have no control over the contents of those sites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them. Book our Venice, Florence and Rome multi centre, and visit the three biggest stars of Italy. Cancellation charges at 100% will apply once the tickets are confirmed, even if they have not been issued. We will do our best to find a holiday to suit you, however, we may be unable to meet your particular needs. Foreign, Commonwealth & Development Office and the NHS have up-to-date advice on staying safe and healthy abroad. Booking with Confidence terms and conditions. All of our Italy tours are exclusive to Citalia and have a maximum of just 18 people per tour. Enjoy dramatic Italian coastlines and picture-perfect towns sooner than you think. - under the age of 14 (whether accompanied or not). Explore the iconic Italian cities of Venice, Rome or Florence and start planning your perfect break today. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected. Explore one of the worlds most glorious cities before heading to Italys largest lake. Citalia has partnered with Avis; providers of premium car rental for over 70 years, to provide you with first rate service when hiring a car. Key Rights under the Package Travel Regulations, Travel with Confidence page for full details, https://www.citalia.com/travel-information/travel-aware, www.citalia.co.uk/about/terms-and-policies/terms-and-conditions/. This sometimes means the water drains through the hole in the bathroom floor rather than through the drain in the shower cubicle. Where a delay results in lost holiday time, no refunds are given for unused accommodation and meals. Baglioni Masseria Muzza is just a few minutes from the seaside town of Otranto, surrounded by green olive trees in the heart of the Puglian countryside. Explore one of the worlds most glorious cities before heading to Italys largest lake. Where a hotel description indicates that a garage is available charges normally apply and are payable locally. Keep informed of current travel health news by visiting https://www.fitfortravel.nhs.uk For further information, please visit our "Travel Aware" information page at https://www.citalia.com/travel-information/travel-aware. For more information about financial protection and the ATOL Certificate go to: https://www.caa.co.uk/atol-protection/ . If my booking contains flights which are not provided by Cathay Pacific, can I still access Manage Booking? At Citalia, we are committed to working with trusted partners and making sure that their hotels meet our standards to give you the peace of mind that you can holiday safely. Step back in time and enjoy spectacular scenery on board a luxurious train. Our offers include room upgrades and board upgrades. The advice can change so check regularly for updates. If you are 16 or over and haven't yet got a passport, our recommendation is that you should apply for one at least 6 weeks before your holiday. Public holidays and religious festivals may also affect the availability of resort and hotel facilities. Our ATOL number is 0285 and our ABTA number is V4068. Registered in England and Wales. Travel Agents, please note that no commission is payable for our booking service. Our ATOL number is 0285 and our ABTA number is V4068. Client deposit details can be viewed on the passenger details page prior to booking. We've been helping our customers to discover the very best of Italy for 90 years. Foreign, Commonwealth & Development Office and the NHS have up-to-date advice on staying safe and healthy abroad. Please try your search again. SIGN IN TO VOLARE X. Dear customer, before proceeding we consider it appropriate to inform you that, at the moment, the Volare area, the registration, your personal area and the correspondence relating to participation in the program are only available in Italian and . The accepted practise for most hotels is that check-in is not normally before 3.00pm. Kindly note that email address in the booking has to match with your email address registered as a member Hover your mouse on the booking you wish to link to your member ID. Force Majeure incidents may occur during your holiday, either in the resort or country you are in, or elsewhere but affecting your onward or homeward journey. We cannot accept liability for information, however obtained, from outside sources such as independent third party websites. Emergency exit row seats are only available to passengers who are able to move quickly and operate the emergency exit without difficultly if necessary in line with European Aviation Safety Authority (EASA) regulations. Multi centre holidays in Italy allow you to experience more of this beautiful country in one trip. Please also refer to the CitaliaPrivacy Policy. If you choose to make your own way home and not accept or wait for your confirmed carrier to offer the rescheduled journey, we are unable to consider a refund of any accommodation, welfare or transport costs you incur, and cannot guarantee a refund of your unused costs. Refund guarantee: In accordance with your statutory rights, you will receive a guaranteed refund if we have to cancel your trip where travel to the destination would contravene the travel advice issued by the Foreign, Commonwealth and Development Office (FCDO) You will receive a refund if you cant join your trip because you or a member of your party is diagnosed with COVID-19 or has received a request from the NHS Test & Trace team to self-isolate.

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