There is a scam in process. Note: Flammable or combustible liquids and any other items that require One thing to keep in mind is that Mercari has a list of prohibited items. Mercari itself is a legit e-commerce marketplace to buy and sell products. If you had some problems with the buyer be honest: your experience can help another seller decide if they want to work with that person. I have no idea if it's fake or not - I got mine from a thrift store. Sad to hear that, thank you Julie for sharing your sons experience with Mercari. You can calculate your total fees, profit and margin using Crosslists free Mercari fee calculator. Mercari is also offering a Smart Pricing option, where all you have to do is set your listings price and a floor price. Can you sell replicas on Mercari? What does that mean literally came from a replica site? If you receive a notice about an indefinite suspension, Mercari has banned your account. . Dealing with this situation for the past week has done nothing for my situation besides give me a headache. This comprehensive guide is split into sections for easy navigation: If you want to sell stuff quickly, Mercari can help you sell items faster than any other platform out there due to their streamlined selling process. By adding a personalized thank you note and ensuring the packaging is neat, tidy, and super protective, you can also ensure a great review. Again MERCARI IS NOT SAFE. plus it's not like the person who decides whether to say it's authentic or fake is an expert on the item, perhaps sending them proof on where you got them and all that can help, i haven't sold anything since the shipping rate update, been getting quite a lot of new buyers that low ball like crazy that increases offer by $1 each time until i told them no. Ended up buying one of my stolen necklaces from that seller. Someone could report you at anytime for counterfeit and you will be screwed. Mercari provides labels for the any medium. On 07/19/21 I made 3 purchases of 3 video cards on the Mercari.com internet site, which added up to $1,696.00. If you want to use the app you must be ready to share your: Note that Mercari is currently only available in the United States, the United Kingdom and Japan. do not buy on Mercari. shipped at a future date, Restricted from shipping in the mail or other delivery services, Products that have been recalled by the Consumer Product Safety Both state and federal laws prohibit this type of conduct. John said there were photos, but the seller neglected to show photos of the holes, OR tell them about them so they could decide what to do. Sheriff Mark Lamb. Nor would the platforms I sell on tolerate this bullshit behavior. I was selling a GI Joe toy gunand they banned me. I have the know how and they owe me $69 I am no victim and never will be. I had the same exact issue. The buyer decided to return it for no reason, and Mercari approved it. Mercari is NOT SAFE. I would not do business with them even if I could save a ton of money. Heres the next problem if I cancel, it indicates that it was MY decision to not purchase the item. Heres a reward in the form of a 10% discount code on your first month ofCrosslist (add during check-out). If you get your account suspended because of any of these products, be sure to revise your listings before you get suspended from other platforms like Etsy, Amazon, or eBay as well. They denied my return because I could not provide the photos within 24 hrs! if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'ecomsay_com-leader-1','ezslot_10',134,'0','0'])};__ez_fad_position('div-gpt-ad-ecomsay_com-leader-1-0');And the answer to the question, how safe is Mercari largely depends on how good you are at verifying your seller or buyer when dealing. Mercari also uses an escrow payment system in order to guarantee a safe and reliable transaction service for everyone. I purchased a pair of boots on the Mercari site that were list mens size 9. These slightly imperfect products are not necessarily destroyed but are sold as "seconds", at a fraction of the price of a perfect item to certain approved vendors. Counterfeit items, misrepresented items. Use of them does not imply any affiliation with or endorsement by them. Tip always ask questions and more pictures if needed The next day, I received information that 2 video cards were sent to me by the USPS with tracking code. Customer service is horrible at best. What you can sell You can list almost anything that can ship. This article will be useful for anyone who wants to do business in this secondhand market. Create a Mercari account Navigate to the Mercari website and click on the Sign-up button. Penalties for doing such are not worth it. Any issues or concerns are met with a canned response. Sellers have no protections. Gambling, including using this service for raffles and mystery purchases, Short and to the point and understandable in laymans terms. diamonds, and emeralds. can you sell replicas on mercari. Reading them is crucial for sellers as well but first, they should keep in mind these: Listing any of the items that are on Mercaris Prohibited items list can have massive consequences for you. No I replied I want my item. It's honestly a dying company. Counterfeit items are with in the US codes such that any gain; personal or commercial: that results from the transfer of such, is trafficking in counterfeit items. ago Hmm that's interesting since she tried lol but thanks for letting me know. Never had a problem with ebay! Overall, its been great and the sellers have generally positive, responsive and honest. I purchased an item off Mercari from some person in New Hampshire. Mercari is a popular e-commerce platform in Japan in recent years. The first approach is to sell off any clutter you may find in your home . Tried to contact Mercari through the website, but it said they would not take my request, I needed to wait 48 hrs. Their first marketplace guideline you should keep in mind is to: Dealing outside of Mercari is against their marketplace guidelines. I did not reach 600. No in person customer service response. I just want to protect people like that. With no listing fees and no commission taken when something sells, there's the opportunity to make a good profit. Feel free to double box your item, use newspapers for extra packing material, and make sure all seams on the box are taped up so no water/dust gets inside. You claim the buyer lied to me about receiving the item.. Replicas are bad for everyone. This does not hold true in my three purchases on Mercari @ least in regard to Mercari withdrawing funds from PayPal. Mercari itself is definitely a legit e-commerce marketplace for buying and selling products. The exact size, colors, prints, measurements, etc. Learn more here: http://pages.ebay.com/seller-center/listing/create-effective-listings/vero-program.html#m17-1-tb1. So yes they do take the money before you rate the seller. I have several items I need to sell. I feel as if I have been scammed not only by the seller, but Mercari too! So here I am trying to express my issue with my purchase, but Mercari tells me that I can just cancel. Most sites to sell things have account setups that take hours to complete. Your email address will not be published. fins), Note: Bones, claws, pelts, and teeth are permitted if they are not from Still easily. of highest caliber, I thought you might want know, and move to correct these minor blemishes. Hopefully they contact you about it. OneShop is a great software to get you started with. So sorry, thats a substantial loss, Etsy is just as bad. Then Mercari said it was over their 3 day allowance for returns. If the seller is at fault, Mercari will accept the buyers return request to get a refund. Then Mercari suspends them, even if the items were real. I only noticed two, maybe three, apparent misstatements, the like of which would be caught by an editor, or a fresh set of eyes, e.g.. referencing Buyer, when seller seems to be whats indicated. The author should link to law firms that cover class action or help put people together whove been wronged and their money withheld. If you want to save the most (usually a few extra dollars), use Ship on Your Own. Mercari doesnt go the extra mile to ban or punish scammers. To be submitted within 24 hrs. How could they have known it was/is a "knock off"???? After selling on the platform well over a year, here are my best tips for selling on Mercari. I now have to go through the process of rejected the charge on my credit card. To get unbanned, file an appeal by reaching out to customer service to get your account back if you think Mercari made a mistake. Mercari has buyer protection in place to keep the buyers safe. I am severely dismayed to find that, if you do not receive the item, there is no way to provide a review. Not from me. Banking services provided by Piermont Bank, Member FDIC. The most important part of this section is the listing title, because its what buyers initially see. I am passionate about anything that touches entrepreneurship and on this website I share my experience with people about different online services and platforms. protected species, Humans, human body parts, organs, cells, blood, body fluids, and items Upon receiving an order, the buyer has 3 days to confirm the order to either accept it or request a refund if the item is not as described, damaged, or missing. Ebay offers great seller protection, as long as you follow their rules you wont get banned or scammed.. Mercari is horrible about suspending accounts and holding your money hostage. Be as detailed and as honest as you can. Next, youll be asked to add your phone number. ), Mercari will refund him or her. of unlicensed game copies), Age restricted products or products that require a legal approval, How to ship on Mercari will depend on which of the four methods you selected, but in any case its very intuitive. That I earned . Like other sites, you simply upload pictures of the item, along with a description and price. Call the Federal Trade Commission, or even make a complaint to the Better Business Bureau), but to be honest I just want this whole cherade to be over with. Create an account to follow your favorite communities and start taking part in conversations. Just got burned by the Mercari system. The site charges a 10% commission on sales, plus a $2 processing fee for direct deposits under $10. Items that are known or suspected to be replicas, imitations, or in any way not authentic should not be listed on Mercari . Im more mad at Mercari than the seller at this point. expanded to provide better communication and context to our users. The seller can cancel the order by selecting one of these reasons: However, Mercari may charge you a cancellation fee of 5% of the item price (maximum of $25) to cover the cost of transaction fees and/or shipping labels. Too many times. According to the shirts fed ex tracking history it was picked up at a location of a warehouse in North Carolina( not Jersey) and inside of the package I received also had a thank you card from an Instagram replica boutique ( as In a place that recreates designer items as knock offs )located in Lagos Nigeria. There is basically no way to contact the compliance team and talk to them directly. They know dam$ well that youre PAYING, to sell & ship if you take those deals. Just a heads-up. Use another means to sell your stuff, if your stuff holds value. I was ALARMED and compared the shirt to my authentics and got it authenticated from an outside service as well and both confirmed that it was a fake shirt . I have no reason to mistrust the carrier, he is our regular carrier and has acknowledged he received the package. Once the item is listed, make sure to check your messages regularly: some potential buyers may have further questions and would like to know more before they buy. How do? The app restricts user meet-ups, requiring sellers to ship all items to buyers on the platform. This company is nothing but a scam. I am starting to think its a site even worse than ebay! Im also so grateful that Arslan posted such detailed info. Today Im going to show you exactly how to sell on Mercari, without skipping a step. However, its up to the seller to either accept your cancellation request or reject it. The details section helps Mercari surface the right products for shoppers, so make sure you fill out these 4 questions. NO.. That is a yard sale handbag . Mercari also provides $200 in shipping insurance as well. This fee is charged based on the item price for a completed sale and is applied to all forms of payment received from the buyer. Thank you! Then told me I would only get a refund after I sent the items back and were received by the seller, they also told me that I better get a receipt! Selling things you no longer need is not only a great way to clear your space and make room for yourself, but its something really anyone can do, right from home. Every time I try to sell the page you have reached 600. Bye the way, Thank you for sharing your experience. If you dont re-verify, download NEW app & accept new terms of service then you are locked out of your account. Describe the items you are selling in detail. They need to really fix their flagging system. nicotine or are associated with tobacco or nicotine usage, Items used for identity theft (such as account credentials, user login The shirt itself had the wrong tags (not the tags that the seller had on the listing ) and nothing on the inside said gucci . Identity theft such as user login information, Regulated financial products and services, Items not in your possession such as dropshipping. Mercari itself is not a scam. Their customer service is HORRIBLE AND THEY ARE ASININE & GREEDY so know this going in. They refuse to cooperate and insist that the credits are there, but they arent. A secure system for buying and selling. MERCARI refused to refund me because 3 days passed but I was away and on day 4 I got my package. OneShop is a financial technology company, not a bank. If the seller agrees and Mercari confirms that the order hasnt shipped, youll get a refund. Short story is Mercaris customer support, especially for a buyer, has got worse over time. be received from the victim or another party, and the item may be I know there are many others out there with the same mentality. NOT WORTH THE AGGRAVATION THAT YOU WILL ENCOUNTER! I can't tell nor do I know - can't I list the purse as "not sure if authentic or not" or some such. Mercari says it has credited my account with credits to be spent at Mercari for other merch but they do not show up in my profile on the Mercari app. New here? Credit card companies offer buyer protection to save you from fraudulent purchases. It appears to me that the seller has no protection for lost packages, any reputable company the size of Mercari should stand behind the sale and release funds. Wireless earbuds. I was given no chance to prove my innocence, the compliance team didnt do any proper checks to prove authenticity (even though I provided evidence and proof to it being authentic, in the form of pictures and emails of the receipts). Sign up now with a 3-day money-back guarantee! Also the compliance team are the only group that have any authority. It is a known fact that many items, particularly LV bags, are not copies but "seconds". You can access your listings at any time by going to your profile then go to Selling and finally to Listings. Payments are processed on the site, preventing fraud or scamming people through the site. Not delivered, so opened tracking , which said delivered to NY. So, to the question is Mercari legit?, the answer is definitely yes. The bad thing is this seller had over 50 completed transactions with fairly good feedback. Pretty much the same thing. Call a lawyer. Sell it at a yard sale or better it , destroy it so no one else gets suckered. WHICH IN TURN CLOSED THE CASE. However, if your order hasnt arrived even after 7 days, you are eligible to cancel your order and get a refund even if the item is sent by the seller. It could be that the zip is not stitched completely straight, or the logo is not printed perfectly, or a hundred other tiny flaws in the manufacturing process which fail the scrutiny of the final quality inspector. . Its pretty sad you guys do not police it better. I was not satisfied with the purchase so I have been trying for two days to delete my account and STOP all the Mercari marketing emailsand to date after several emails back and forth I have been unable to delete my account. Sorry, this post was deleted by the person who originally posted it. 07-05-2014 If you got new fitness equipment recently and now your old set of dumbbells is collecting dust, you can sell them on Mercari Local and skip the shipping. I paid $26 (w/shipping) for a puzzle of a Mustang car. One of the most common methods scammers use to attract buyers is by keeping their items prices too low. The correct course of action would be to destroy the bag and throw it in the trash. Until then, Mercari holds the sellers payment but if the buyer fails to confirm the order within 3 days of delivery, Mercari will release the payment to the seller. I was scammed by a seller on Mercari. Mercari is passionate about sustainability. I have bought items then find out the seller collects but does not ship the same item 10 times they do it again Mercado gives them thumbs up, someone sells fraudulent items you can get a refund jumping through hoops then they will sell it again, fraud, I finally filled out a W9. If youve received a fake, counterfeit, or not the same item then you have 3 days from the delivery date to request a return. action by third parties; Is fraudulent, deceptive, unfair or predatory; Causes or threatens to damage Mercaris reputation; Violates the terms of any bank, card or electronic funds transfer network; Results in or creates a significant risk of chargebacks, penalties, In the example you give the answer would be NO. Sellers don't sell on mercari. OneShop also functions as your virtual assistant that works 24/7 to improve your reach by automating shares, follows, and more! The practice of selling "seconds" is a well established tradition for manufacturers to recover some of the cost that has gone into producing an imperfect or damaged product, rather than having to destroy an otherwsie perfectly serviceable product. I provided proof of my item authenticity also. The unfortunate part is there is no real way of contacting and talking to the compliance team. ConfidentCandidate96 6 mo. New comments cannot be posted and votes cannot be cast, The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. Never have they released money to a seller the day you bought it!! Like that $20-$100 is really going to break you. that are soiled with human materials such as used underwear, Sexually related items such as sex toys and fetish items. Interested in buying or selling on Mercari but afraid of getting scammed?if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[728,90],'ecomsay_com-box-3','ezslot_7',130,'0','0'])};__ez_fad_position('div-gpt-ad-ecomsay_com-box-3-0'); In this article, youll learn EXACTLY whether it is a legit platform or a scam and the things you need to be AWARE of before buying or selling anything there. An Uber driver will pick up and drop off your item to the buyer. Always use your credit credit card and not your debit card. Hopefully, this guide helps you with your online selling journey. The shirt that was sent to me came from a replica site and I had photo evidence of that . The seller did not send the original receipt as promised . Hello Julie if possible can you share, the outcome of your experience. Mercari sounds like a big scam site! Im downsizing and thinking of online selling but didnt know much about it or this site. Mercari itself is definitely a trustworthy e-commerce marketplace. Many complaints are for 1000s of dollars I have sold 4 items in a very short time. Nothing I can do about it, and Im 100% innocent. I've not only contacted them through the app, but I've called them multiple times as well. if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'ecomsay_com-narrow-sky-1','ezslot_20',140,'0','0'])};__ez_fad_position('div-gpt-ad-ecomsay_com-narrow-sky-1-0'); Otherwise, buyer will be eligible to cancel the order even if sent by you. The GOOD sellers are at the mercy of the buyers, who have no clue how commerce works. You can be permanently suspended from the platform if you commit serious violations such as selling illegal items, committing fraud, and repeating a violation of the Terms of Service. I had several back and forth emails with them but they would not grant me a refund. Heavy, bulky items. The manufacturer or agent of the manufacturer is likely the one who reported your listing to eBay. He knows he is getting some freebies. But they blew it, what a waste. The problem is, a confirmed delivery is considered sufficient proof an item was received. requires a download . So far I have no bad experience No problem I could probably repurchase if I wanted to (havent yet). I always add the 3 hashtags sellers are allowed to use. Your information was really helpful. I purchased an item that was damaged beyond repair. The app wont load pictures to show damage, the customer support is a voicemail and their email support just recycles the oh cant help you this is the wrong email associated with your account when it is. I have been swindled out of funds by buyers claiming issues with orders. And I have clean ratings, but some are sooooo thankless and wont rate you just to punish you LOL. This will be my first-time. So beware everyone, since it seems positive feedback doesnt necessarily mean that you will get a fair completed transaction. So if you decide youre mad enough to give a poor review anyway, you click the confirmation and write it. trusted seller, item that I want, cheaper than normal but still reasonable; never comes. Selling loose (unset) precious gemstones such as rubies, sapphires, Hit your target markets bullseye and claim your. If it was marked delivered that is because the company who shipped the item, delivered the item ( they dont lie ). Just be sure to keep your descriptions clear if anything has been used, opened, or might need a bit of cleaning. IVE BEEN SCAMMED AND STILL WAITING FOR 2 MOS FOR MY MONEY. I then saw they relisted the same item with a 20% discount. I will never buy or use Mercari App ever I will donate it too Goodwill were it belongs and the money l paid for it as charity They have at Mercari low class sellers and high tax and shipping cost LESSON Learned!! Note: If a purchased item is reported as stolen, a demand for return may

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