This help content & information General Help Center experience. More than 800 drivers across California filled out the survey, most of them immigrants and people of color. This initial fare would appear as "Pending" on your account. If a delivery person repeatedly marks trips complete without having made a delivery, this is considered to be suspected food theft. This article was co-authored by wikiHow staff writer. A representative for Lyft said the report was inaccurate. Enjoy! There really should be some form of consequence for a rider who falsely reports such a thing. If not her I dont remember any unhappy customer. Half of drivers said they experienced racism, and 43% said they faced sexual harassment while on the job. We'll review and contact you directly. Hearing the stories from the drivers about that was really troubling and really disturbing.. Also, in order to be able to review the documents, we need a clear, readable, and complete image. In a statement to NBC News, an Uber spokesperson refuted that, saying its deactivation process was run by human representatives who conduct a thorough evaluation before making a decision. It takes a little extra digging to figure that out, but in the end, deactivation usually boils down to violating three key community standards, and/or failing to meet performance standards. But there are a few common reasons why an account might be deactivated. If they encounter connectivity or app issues, they can call Support to end the delivery for them. This also includes trips that are later canceled. {"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/0\/01\/Use-Uber-Without-a-Credit-Card-Step-1-Version-2.jpg\/v4-460px-Use-Uber-Without-a-Credit-Card-Step-1-Version-2.jpg","bigUrl":"\/images\/thumb\/0\/01\/Use-Uber-Without-a-Credit-Card-Step-1-Version-2.jpg\/aid7848444-v4-728px-Use-Uber-Without-a-Credit-Card-Step-1-Version-2.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"