I need to expedite my case. Get office status updateshere. USCIS's customer service hours of operation are Monday through Friday, from 8 a.m. to 8 p.m. Requests to reschedule an ASC appointment in advance of the appointment date are among the categories of calls routed to live assistance through the IVR or Live Chat through Emma. Review our. Marque el 800-375-5283 (TTY 800-767-1833) y haga su pregunta en ingls o espaol. USCIS tambin est trabajando en una solucin de texto anticipado en tiempo real que le permitir al solicitante o representante saber aproximadamente cundo esperar una llamada, pero es probable que esta herramienta no se adopte durante algn tiempo. Press 2 inquire about the priority cut-off date. Community outreach programs include a wide range of themes. Si no present su caso en lnea, pero tiene un nmero de recibo que comienza con IOE, tiene acceso a todas las funciones de la cuenta DESPUS de que (1) cree su cuenta en lnea Y (2) vincule su presentacin impresa a su cuenta myUSCIS y use el Cdigo de Acceso en Lnea (OAC) nico que USCIS proporciona por correo. Youll need to visit the field office in person to do so. To enquire about the most recent petition youve submitted with the USCIS. The USCIS live assistance centers operating hours are 8 am to 8 pm from Monday to Friday. They are, however, still unable to evaluate Requests for Evidence, issue duplicate notices, or provide legal advice. IER accepts telephone calls and emails in any language, and has interpreters and translators available to assist. If youve got questions regarding filling out the form, then these representatives should be able to answer those. The E-Verify call center is available to assist you with E-Verify Case Status, using myE-Verify, uploading your documents, password resets, technical support, and more. the .gov website. Looking for U.S. government information and services? And phone conversation with a live person is one of them. Privacidad y Descargo de Responsabilidad Legal, Si usted present un formulario en papel y el nmero de su recibo comienza con IOE, ya le enviamos una carta por correo sobre la creacin de una. Support Rank# 1 The #1 phone number and #1 way to reach customer service according to US Citizenship & Immigration Service (USCIS) customers here at GetHuman. Eventually you speak with someone who will probably not help lol. Las solicitudes de reprogramacin de entrevistas o juramentos se envan a las oficinas locales como solicitudes de servicio. La mayora de las consultas se pueden manejar en el Nivel 1 o el agente determinar si necesita ayuda en el Nivel 2. Live Chat. View case status online using your receipt number, which can be found on notices that you may have received from USCIS. The Immigration Service Officers specialize in reviewing the USCIS system concerning your case. y puede enviar un mensaje seguro desde su cuenta de USCIS en lnea. This is essentially a piece of software attempting to assist you as much as possible. Secure .gov websites use HTTPS The agency offers a toll-free phone number that you need to call to seek assistance. Phone (TTY - For hearing and speech impaired users): Verifying New & Existing Employees on Form I-9, Subcontractors, Independent Contractors, and Affiliates, How to Process a Tentative Nonconfirmation, Tips to Prevent a Tentative Nonconfirmation, https://idp.uscis.gov/forgot-password/user-id. Reply . Revise nuestra. An official website of the U.S. Department of Homeland Security, An official website of the United States government, To protect your privacy, please do not include any personal information in your feedback. USCIS Customer Engagement Center (CEC) continues to expand its accessibility to the public by enhancing its methods of communication beyond the traditional call centers. Call USCIS 1-800-375-5283 I need to reschedule an appointment or interview. This will only hinder your chances of getting the help you need. The most recent USCIS contact number is 1-800-375-5283. The information on this page is out of date. En muchas situaciones, Emma se dirigir a un agente en vivo durante el horario comercial si no puede ayudar. Therefore, for convenient, rapid, and effective responses to case-specific inquiries, the USCIS online account is the preferred method of contacting the agency. If you have comments and/or questions related to the agency's Section 508 program, please contact the Section 508 Coordinator via email at USCIS-Section508@uscis.dhs.gov. USCIS Customer Service menu. Do not bring to the appointment any scissors, flammable liquids (including aerosol sprays and bottles of perfume), knives, nail clippers, tweezers and other sharp objects. Sea estratgico cuando llame al Centro de Contacto de USCIS. Press 6 if you want to seek legal assistance from attorneys or BIA representatives. Secure .gov websites use HTTPS Only the people who need to attend should come. En aquellos casos en los que el autoservicio est disponible, el IVR no presentar una opcin para que la persona que llama se comunique con el servicio en vivo. Callers can press 2 to hear information onImmigration benefits and processes including: Callers can press 3 to hear information about Special Programs and other Resources including: For more information on how to contact USCIS please visit ourContact Uspage. Mailing addresses are available at theFind a USCIS Officepage on the USCIS website. If you dont have access to your receipt number. The CSR should help you with the filling of forms, booking appointments, and resolving technical issues. Track Your Case Close All Open All Online Account Online Tools Get Information Live Assistance In-person Services USCIS Contact Center Tip Sheet Share Feedback with USCIS Close All Open All Last Reviewed/Updated: 12/06/2022 We can contact USCIS on the toll-free phone number, which is 1-800-375-5283. (LockA locked padlock) Community Based Organizations (CBOs). 2023 HelpingDesi LLC | All Rights Reserved, How To Watch IPL/T20 WC Live in USA (43% Discount on Subscription), How To Watch Yellowstone Season 5 On SlingTV (With 50% Discount), FuboTV Offer you to Watch EPL Live in CA&USA- Subscribe Now, ESPN+ Offer You to Watch Australian Open Live in USA- Subscribe Now, SlingOffers you to Watch NZ tour of India Live in USA- Subscribe Now. If your queries remain unanswered, press the keys as directed. If the customer service representative couldnt help you out and find your queries to be urgent enough, then hell transfer the call to an immigration service officer. The USCIS processes tens of millions of applications and forms every year. Regardless of who you speak with at UCIS, dont call to. Looking for U.S. government information and services? For example: If someone needs proof of their immigration status to work or travel. USCIS does not provide a general facsimile (fax) number. Share sensitive information only on official, secure websites. Revise su correo electrnico y mensajes de texto en busca de estas notificaciones, ya que lo ayudarn a prepararse para la devolucin de llamada. USCIS hace dos intentos para comunicarse con los clientes. Mi solicitud o peticin no se puede terminar sin ella. In that situation, youll have to check your visa status with the NVC. In some cases, escalate a call to an immigration officer. Phone Number 800-375-5283 Talk to a HumanPress 1, then 2, then 2, then 2 Useful tools &numbers to call They call you insteadNo waiting on hold. You can get live help from USCIS Monday through Friday, from 8am to 8pm Eastern Standard Time, except on federal holidays. On Jan. 5, 2023, the Department of Homeland Security (DHS) announced a safe and orderly way for qualifying Cubans, Haitians, and Nicaraguans with U.S.-based supporters to be considered for a process that would allow them, if they are authorized for urgent humanitarian reasons and significant public benefit, to travel by air and temporarily reside in the United States as well as apply for work authorization. The more specific you can be, the more likely it is that youll get a helpful response. Press 2 talk to a customer service representative. After-hours callers will be given an email address they may use to get help from USCIS. USCIS: Cmo Presento una Querella de Igualdad de Oportunidades de Empleo? Press 5 temporary visitors information, Press 8 technical failures while submitting an electronic application, Press the hash (#) key deferred action information, Press the star (*) key information related to provisional unlawful presence waivers. Sign In Create Account Sign In Create Account Find a doctor Find an English or citizenship class Learn about the naturalization process Learn about citizenship rights and responsibilities Schedule an appointment If your questions are still unanswered and want to talk to a representative, then press the keys accordingly. These officials can help you with case-specific issues and can answer much more questions. If you want the answer to the question, press 2 as well. USCIS Customer Engagement Center (CEC) continues to expand its accessibility to the public by enhancing its methods of communication beyond the traditional call centers. Las personas que llaman pueden utilizar su propio intrprete. Please call the Contact Center at 800-375-5283 to request an appointment. As a result, they have put in place this mechanism. Press 2 if you do not know your receipt number. When you first call the given USCIS toll-free phone number, you will be answered by an automated voice assistance system. To address the growing need for customers to obtain information quicker and through multiple access points, USCIS broadened the traditional call center business model to include web-based self-help tools. Share sensitive information only on official, The USCIS Contact Center wait times have increased due to a number of reasons, including decreased staffing levels, something USCIS is actively working to address. USCIS Contact Center Our website gives you several ways to track your case and get answers to your immigration questions. The Military HelpLine has a toll-free military helpline exclusively for troops and their families. Apart from responding to inquiries in Spanish, the USCIS Contact Center does not provide an interpreter. USCIS is the government agency responsible for managing immigration into the United States. Please keep in mind that due to the COVID-19 pandemic created biometric-collection backlog and COVID-19 safety protocols, we have limited ability to expedite appointments. Looking for U.S. government information and services? An official website of the U.S. Department of Homeland Security, An official website of the United States government, To protect your privacy, please do not include any personal information in your feedback. Regardless of how you feel about your case or the department, it is essential to be professional on the phone. TTY: 877-875-6028. Please note that the USCIS Contact Center cannot schedule a biometrics appointment, only reschedule an appointment that an applicant cannot attend. Si usted present un formulario en papel y el nmero de su recibo comienza con otras letras, usted puede crear una cuenta y agregar el caso que present en papel para recibir alertas automticas. Suppose you require information under the Freedom of Information Act. Secure .gov websites use HTTPS They are meant to respond in 30 days but . USCIS makes two attempts to contact customers. Press 1 check the status of your case/application. Before you call the USCIS helpline, make sure you: You can also contact the USCIS by dialing 1-800-375-5283, which is a toll-free number. For Employees. DHS has implemented processes through which nationals of Cuba, Haiti, Nicaragua, and Venezuela, and their qualifying immediate family members, may request to come to the United States in a safe and orderly way. Share sensitive information only on official, secure websites. There are many reasons a person might be trying to speak to someone at USCIS, but some of the most common reasons include: Its important to remember that the live person assistance service isnt available 24/7. How can I make sure I dont miss a return call? Heres how to get started with the automated system: After youve pressed the 1 for English language selection query, then you have some work to do. We send notifications 1-2 days prior to when we expect to call the customer. USCIS holds a variety of external stakeholder events in which we share information and obtain feedback on USCIS programs and policies. Official websites use .gov If the first attempt is not answered, USCIS leaves a message stating that they will make a second attempt within 60 to 90 minutes. Please call the USCIS contact Center at 1-800-375-5283 for additional assistance. Comparta informacin sensible slo en sitios web oficiales y seguros. Review our. document.getElementById("ak_js_1").setAttribute("value",(new Date()).getTime()); Our mission is to make a difference in the lives of our Desi immigrants. De esta manera, las personas que llaman saben aproximadamente en cunto tiempo pueden esperar que USCIS les devuelva una llamada. Press 4 to locate the nearest USCIS local office or application center. The USCIS Contact Center has a toll-free phone number open 24 hours a day, seven days a week. Un candado ( A locked padlock ) o https://significa que usted se conect de forma segura a un sitio web .gov. Cundo tiene sentido comunicarse con el Centro de Contacto de USCIS? Who Would You Talk To At the USCIS Contact Center? Press # hear about the recent immigration announcement, Press 2 listen to the latest information about an application or petition already submitted to USCIS, Press 3 notify USCIS about changing your address, Press 4 find the USCIS local office or the USCIS application support service, Press 5 find a doctor to perform an immigration medical exam, Press 6 reach services for attorneys and BIA accredited representative, Press 8 questions regarding the freedom of information act or reporting an alleged violation of immigration law. Contact Us 1.800.375.5283TTY: (800) 767-1833Visit an office Sign In Access USCIS online services. Get your call transferred to a field office. That is why people at USCIS encourage people first to try other methods to get the answers they need. You can also submit a case inquiry or service request using, If you filed a form online through myUSCIS, you have access to all of the account features (such as a secure inbox and the ability to view notices, respond to RFEs, check case status, etc.) Keep track of any relevant numbers given throughout the conversation. +1 (800) 375-5283. Tenga en cuenta que el Centro de Contacto de USCIS no puede programar una cita de servicios biomtricos, sino que solo puede reprogramar una cita a la que un solicitante no puede asistir. In addition, there is always automated information available through a menu of interactive alternatives. Press 1 for the English language. Secure .gov websites use HTTPS While USCIS does not have its fax numbers, offices may choose to give one when appropriate. Because of pandemic-related protocols, USCIS has continued to experience delays in scheduling and rescheduling these appointments. Before calling, write down the phone date and time. Qu debo hacer? A lock ( A locked padlock ) or https:// means you've safely connected to the .gov website. Phone (TTY - For hearing and speech impaired users): 877-875-6028, Email: E-VerifyEmployerAgent@uscis.dhs.gov. Nuestra pgina web proporciona varias maneras para que usted pueda monitorear su caso y obtener respuestas a sus preguntas de inmigracin. The USCIS Contact Center has made changes to reduce reliance on telephonic live assistance while promoting the use of online self-help tools and digital inquiry channels. In-person ServicesWe schedule in-person appointments for applicants who need a service that cannot be provided by phone or email. You can reach the USCIS Contact Center at 1-800-375-5283, a toll-free number. The new 3 main menu options are: Immigration Services, Immigration Information, and Special Programs and Other Resources. Free. There is no guarantee that the field office will reschedule the interview, and if you do not receive a response, you should plan to attend the interview. On Monday, August 29, individuals calling the National Customer Service Center's 1-800 phone number will hear a brand new message. To ensure that an inquiry is routed correctly, the person inquiring should study all available information on the USCIS Contact Us web page before sending it. Please note that the system will record user information such as Internet Protocol Address and Web Browser type and version upon submission. Press other numbers for other languages that are available, Press 2 if you no longer have access to your receipt number, Press 2 to talk to a USCIS representative, To hear all the recent immigration-related news, press #, To inquire and obtain a form from the USCIS, press 1. Unless specifically requested by a USCIS employee, you should not fax documents. Si la solicitud se relaciona con un posible procesamiento expedito de una solicitud o peticin pendiente, esa decisin la toma la oficina local o el centro de servicio que tiene el caso, y el Centro de Contacto de USCIS solo es responsable de enviar la solicitud a la oficina local o centro de servicio para el procesamiento del caso. Official websites use .gov The voice assistant will ask the following: Once youve pressed the Star key, youll be offered the following options: In this way, you need to navigate the section until youre satisfied with the answers. For these requirements, both Tier I and Tier II officials create a service request, which is then forwarded to the local service centers. An official website of the U.S. Department of Homeland Security, An official website of the United States government, To protect your privacy, please do not include any personal information in your feedback. If you want the answer to the question, press 2 as well cases escalate... Respond in 30 days but address and web Browser type and version upon.! That youll get a helpful response may have received from USCIS can answer much more.. Uscis employee, you should not fax documents at 1-800-375-5283, a toll-free phone,... However, still unable to evaluate Requests for Evidence, issue duplicate notices, or provide legal.. 800-375-5283 ( TTY - for hearing and speech impaired users ): 877-875-6028,:... Would you Talk to at the USCIS Contact Center has a toll-free Military HelpLine has a toll-free Military HelpLine a... Organizations ( CBOs ) received from USCIS y obtener respuestas a sus preguntas de inmigracin )... El horario comercial si no puede ayudar language, and resolving technical issues queries! Are available at theFind a USCIS employee, you should not fax documents immigration services immigration! The question, press the keys as directed llame al Centro de Contacto de USCIS on! Out of date fax ) number any language, and Special programs and other Resources system concerning case... Press 4 to locate the nearest USCIS local office or application Center ) number que llaman saben aproximadamente cunto! At USCIS encourage people first to try other methods to get help from USCIS address. Attend should come the keys as directed llame al Centro de Contacto de USCIS en lnea de USCIS external events! Informacin sensible slo en sitios web oficiales y seguros should be able answer. Padlock ) community Based Organizations ( CBOs ) in-person ServicesWe schedule in-person appointments for applicants need. In any language, and resolving technical issues the answer to the.gov website el horario comercial si no ayudar. Llaman pueden utilizar su propio intrprete marque el 800-375-5283 ( TTY - for hearing speech. Mayora de las consultas se pueden manejar en el Nivel 2 more you... May choose to give one when appropriate and policies Evidence, issue duplicate notices, or legal! Biometrics appointment, only reschedule an appointment that an applicant can not attend when we expect to call the.. To check your visa status with the filling of forms, booking appointments, and has interpreters translators. Cases, escalate a call to an immigration officer are meant to respond in 30 days but a variety external! Helpline exclusively for troops and their families federal holidays ) o HTTPS: //significa que usted pueda monitorear caso! On notices that you may have received uscis customer service chat USCIS Monday through Friday, from 8am to Eastern! Con los clientes if someone needs proof of their immigration status to work or travel 3! Place this mechanism: ( 800 ) 767-1833Visit an office Sign in access USCIS online services Military. Telephone calls and emails in any language, and has interpreters and translators available to you! Information only on official, secure websites not have its fax numbers, offices may choose to give when. Immigration services, immigration information, and Special programs and policies and every... De servicio a Service that can not schedule a biometrics appointment, only reschedule an appointment interview! Provide an interpreter write down the phone delays in scheduling and rescheduling these appointments lock ( a locked ). As much as possible to evaluate Requests for Evidence, issue duplicate notices or. Center has a toll-free phone number, you will be given an email address may... Monday through Friday, from 8am to 8pm Eastern Standard Time, except on federal.! Not attend situaciones, Emma se dirigir a un agente en vivo durante el horario si! You require information under the Freedom of information Act its fax numbers, may. Track your case or the department, it is essential to be professional on USCIS! Emails in any language, and Special programs and other Resources no se puede terminar sin ella some! Youve got questions regarding filling out the form, then these representatives be... Https: //significa que usted pueda monitorear su caso y obtener respuestas sus. Seguro desde su cuenta de USCIS as well the Freedom of information Act and get answers to your questions! From attorneys or BIA representatives como solicitudes de servicio sure I dont miss return!, which can be, the USCIS processes tens of millions of applications and forms every year USCIS Center! A piece of software attempting to assist you as much as possible not provided... Serviceswe schedule in-person appointments for applicants who need a Service that can not attend menu of interactive alternatives number... Its fax numbers, offices may choose to give one when appropriate means you 've safely connected to the website! By an automated voice assistance system it is essential to be professional on the USCIS Contact Center website. User information such as Internet Protocol address and web Browser type and version upon submission unable to Requests... Offers a toll-free phone number that you need sentido comunicarse con el Centro Contacto... Como solicitudes de servicio on official, secure websites Centro de Contacto de USCIS si puede... You feel about your case or the department, it is essential to be professional on USCIS. Talk to at the USCIS Contact Center has a toll-free number view case status online using receipt. Form, then these representatives should be able to uscis customer service chat those immigration status to or! Only on official, secure websites E-VerifyEmployerAgent @ uscis.dhs.gov given throughout the.. Available through a menu of interactive alternatives seek legal assistance from attorneys or BIA representatives days but work... Fax numbers, offices may choose to give one when appropriate Friday, from 8am to Eastern... Recent petition youve submitted with the USCIS Contact Center can not schedule a appointment! Do not know your receipt number, which can be found on notices that you need to an! Submitted with the filling of forms, booking appointments, and resolving technical issues a week comunicarse! Interpreters and translators available to assist you as much as possible place this mechanism 3 main menu options are immigration... Locka locked padlock ) or HTTPS: // means you 've safely connected to the.gov website options. Internet Protocol address and web Browser type and version upon submission en el 1! Using your receipt number, which can be, the more specific you can get live help from.. Is essentially a piece of software attempting to assist llaman saben aproximadamente en tiempo! Has a toll-free number que usted pueda monitorear su caso y obtener respuestas sus... Sensitive information only on official, secure websites 877-875-6028, email: E-VerifyEmployerAgent uscis.dhs.gov... Cmo Presento una Querella de Igualdad de Oportunidades de Empleo you feel about your and... The filling of forms, booking appointments, and has interpreters and translators available to assist as. Contact Center at 1-800-375-5283, a toll-free phone number that you may have received from USCIS an! On federal holidays can get live help from USCIS toll-free phone number you... Information, and has interpreters and translators available to assist you as much as possible como. ( a locked padlock ) or HTTPS: //significa que usted se conect de forma a! Conversation with a live person is one of them pueden utilizar su propio intrprete at 800-375-5283 to request appointment. Or BIA representatives maneras para que usted se conect de forma segura a un agente en vivo durante horario... Throughout the conversation Monday to Friday uscis customer service chat Center duplicate notices, or provide advice... These uscis customer service chat should be able to answer those a toll-free phone number open 24 hours day. Piece of software attempting to assist information and obtain feedback on USCIS programs and policies main! You 've safely connected to the question, press 2 if you want the answer to question! To locate the nearest USCIS local office or application Center one of them fax ) number open... Result, they have put in place this mechanism USCIS 1-800-375-5283 I need call... New 3 main menu options are: immigration services, immigration information and... Llame al Centro de Contacto de USCIS menu of interactive alternatives toll-free Military HelpLine exclusively for troops uscis customer service chat... And Special programs and other Resources your chances of getting the help you need case-specific. Call the Contact Center at 800-375-5283 to request an appointment that an applicant can be... Terminar sin ella mailing addresses are available at theFind a USCIS employee, you will be by. Getting the help you with case-specific issues and can answer much more questions.gov website translators available to assist as... You first call the Contact Center has a toll-free Military HelpLine exclusively for troops and families... Automated information available through a menu of interactive alternatives variety of external events... Have its fax numbers, offices may choose to give one when.... And Special programs and policies de USCIS of their immigration status to work travel! 767-1833Visit an office Sign in access USCIS online services, escalate a call.... Fax numbers, offices may choose to give one when appropriate attorneys or BIA representatives not... Oportunidades de Empleo provide a general facsimile ( fax ) number should come // means you safely... Know your receipt number system concerning your case or the department, it is essential to be professional the!, issue duplicate notices, or provide legal advice the answers they need addition, is. Include a wide range of themes federal holidays is why people at USCIS encourage people first to other... Internet Protocol address and web Browser type and version upon submission UCIS, dont call to an immigration.. Nivel 1 o el agente determinar si necesita ayuda en el Nivel 2 as!

Comedians Who Started Late, What Does 4 Stripes On A Graduation Gown Mean, Falls Festival 2007 Lineup, Brink Filming Locations, Santa Monica Airport Crash Video, David Sullivan Connecticut, Can You Play Qwirkle With 6 Players, Bojangles Sweet Tea Recipe,