One or more sensors in the dispenser detected a blockage prior to initializing. Certain older models will not be upgradable. No response from Host Dialing time out to Host. Bills are remained in CS1AB sensor after dispensing bills. Clean CS2 and CS4A. 6. In case the dispensed bills are different from the requested ones. The CDU did not respond to its solenoid function check. Recover printers Error2. Remove notes on CS2 sensor. To show that the card longer than 92mm is inserted into ICRW, To show that the card shorter than 78mm is inserted into ICRW, To show that the card staying inside ICRW was moved up to the point where status request information change. Clean the sensors (CS1~CS15) in cash dispenser. Initialize after Power On/Off 4. Reposition the microswitch if necessary. Initialize after resetting the power 2. ICRW detects protocol error. If this error is persistent, service to cassette or dispenser may be required. Verify that version of Mini-Bank Software matches host processor. In case other command is executed in Cash Unit Exchange, Cash dispenser service is already cash in state, In case the cassette counting dont match, In case the number of cassette dont match. Mount the retract box or open the box cover 2. Remove note from the CDU delivery path. Check if printer head lever is properly close. Check Encoder Sensor CS8 BRKT5. To show that only SS,ES,LRC are contained in the track. If this error is consistent, the printer or mainboard may require service. Clean CS4A and CS4B, CS2, CS4A or CS4B sensor detects note in delivery path before/after CDU dispenses, 1. 3. Remove foreign objects in the shutter unit. Check Cable / Device 1. 1. Contact host processor, Invalid data received from the host (MAC data mismatch), Necessary information missing to precess transaction, Second Invalid PIN(second Invalid PIN try in a row and one try is left before deactivation). Check the status of Near End sensor and its connector, 1. Recover printers Error. To show that the discordance of write data has happened in write verify. To show that power down(or power cut in short instant)is detected(or being detected). Check cables between Printer and Mainboard, remove cables (even though they may be attached) and re-connect. Check CS15A Sensor Cable 3. Check Cash Dispenser Unit information. Realign check sheets in the check cassette box. Check if the CS62 sensor cable is disconnected (Cash Dispenser Board CN10 #5~2). Upgrade the Cash Dispenser firmware or download software again 3. 2. 1. Check and verify all connections to the dispenser circuit board. WebRMS has detected that the ATM probably has incorrect date and time settings. This error is of concern only if it is repeated. Check the transaction from the host and try again. NOTE: Do NOT use metal objects to clear jams, use a business card or stiff paper to poke around. Check Cash Dispenser Firmware Version. To show that read error has happened in Multiple magnetic read command. Check if the CDU Board CN6 and 3 Cassette FM Board CN1 are connected. Something is detected on CS41AB sensor before dispensing bills from fourth cassette. Check the reject analysis to determine the cause of reject (reports menu). Straighten and shuffle cash in the cassette. To show that the card was not carried to the specific location after specified number of trial for specified time during execution of RETRIEVE command. 1. 3. 2. Remove dust in CS13 Sensor 3. Re-initialize machine, verify connections to mainboard. The only way to recover from this error is to reprogram the CDU data. Contact telephone company. If error is persistent, modem may be defective. Possibly dust or foreign object blocking sensor. Remove any jammed bills from the dispenser, if no bills are present try using compressed air to clean the dispenser (a sensor may be blocked by dust). Open the vault and slide the dispenser back to access the exit gate area. ICRW lost sight of the card when ICRW completed to carrry the card to dhe rear position during the card acceptance, and ICRW ejected the card to entrance gate. Set cassette #2 correctly 2. Check the Cutter module 2. National ATM Systems is an ATM ISO and full service ATM company. Do not use spaces or dashes in the phone number string. Set serial number. Test Modem. Models: 1800CE 1. Check for any CDU error codes and the number of notes dispensed to customer. Reboot ATM: 9721122: Recoverable Error: 1. Clean CS13. Check if the CS3 sensor cable is disconnected(CN10 #9~10) 5. Close the feed tray on the printer. Dark light sensor test error (CS31A, CS31B) during initializing. 5. Remove any jammed paper from the printer. 2. Check the cassette catcher 2. 1. Replace the Cash Dispenser, Receipt printer communication error during SP opening, 1. After terminating self-test and initialize receipt printer. Check all wiring connections to CDU mainboard. 2. Check CS13 sensor (note jam and dust). 9701040. Check vault door switch. Initialize 2. Delivered data time out of EPP. Remove any jammed bills from the dispenser, if no bills are present try using compressed air to clean the dispenser (a sensor may be blocked by dust). Remove note from the CDU delivery path. 2. 1. This can also be a problem with programming, check all programming (especially Dual Master Key setting and Host Processor Mode). 1. CS31AB~CS13 Time out(Jam) during dispensing from 3rd cassette. 800-951-9533. 2. Remove any jammed paper and then reload. Visit http://www.ATMTrader.com to join the ATM communityNautilus Hyosung has announced that it will be dispatching all of it's machines with the new EPP V3.0. Reconfigure currency, In case the number of bills dispensed exceeds the maximum dispensing bill, 1. 1. Read data of ?Read Double Sensor? CS4A or CS4B sensor detects note in delivery path before/after CDU dispenses, 1. For the 1800CE, 5000CE, and 5300CE, reboot the ATM while holding on the F1 and F2 function keys (top two keys on the left side of the screen). Remove jammed notes 2. Reject error due to long check sheet during check dispense operation. Clean CS2 and CS4A, CS3 and CS4A Dark detection during initializing or dispense reserved operation, CS2, CS3 and CS4A Dark detection during initializing or dispense reserved operation, The same as #40011, #40012 and #40014 error handling, CS4B sensor detects note in delivery path before/after CDU dispenses. Initialize 3. For all other ATM types, reboot the ATM and press Clear -> Left Arrow -> Right Arrow -> Clear -> Clear -> Cancel when the screen says Please Wait While Initializing. Press Yes to reset the Master Password and clear the keypad. You may need to remove the printer from the ATM to access the jam. The ATM time, as set in the Operator Function Menu, is incorrect. Reboot ATM 2. Clean CS2, CS4A sensor detects note in delivery path before/after CDU dispenses, 1. If the error persists, the vault assembly may need to be removed to inspect / access the cash tray sensors. Remove jammed notes on Cash Dispenser return path 2. Check CS8 Sensor Cable 6. 4. Re-program the ATM. Rearrange notes in Cassette 3. Replenish receipt paper.2. Remove jammed notes on Cash Dispenser return path2. Initialize after resetting the power 2. Remove note from the CDU delivery path 2. Check if the CS62 sensor cable is disconnected (Cash Dispenser Board CN10 #5~2). Modem dial connection time-out (while dialing the modem). Rearrange notes in cassette 3. 1. About Press Copyright Contact us Creators Advertise Developers Terms Privacy Policy & Safety How YouTube works Test new features Press Copyright Contact us Creators . Check Cash Dispenser Firmware Version. Check if printer head lever is properly close, 1. 5. Verify that version of Mini-Bank Software matches host processor. Remove note from the CDU delivery path.2. Check dispensed check and reject check.2. Service Center; FAQs Test Modem. Check and reseat all belts. Remove dust in CS1A, CS1B Sensor5. Check and reseat all belts. Clean CS1A, CS1B sensor detects note in delivery path before/after CDU dispenses, 1. 40047 - Dispenser Error This means that there is a cassette misfeed and the dispenser isn't working properly. Clean CS2 and CS4B, CS1A sensor detects note in delivery path before/after CDU dispenses, 1. Detected notes in path before initializing. Initialize. Remove notes in the reject box and remount the reject box. Remove dust in CS1A, CS1B Sensor5. Replace CS13 sensor. Check cable and connection between the CE and printer. Clean CS4B, CS1A sensor detects note in delivery path before/after CDU dispenses, 1. Check notes in Reject Box 2. This may require special software and cannot be done over the phone line. Verify connections to NS4 sensor. Remove a jammed note between the tray and Cash Dispenser2. Check notes in 1 Cassette 2. Otherwise try the reset button or have the printer serviced. Remove jammed paper Release receipt paper drawer by pressing the tab with the green sticker located at the front of the printer. Check Main Motor Encoder Slit 3. Check abnormal clutch. ), Cash picking-up fail while cash in cassette #4 is enough, Cash picking-up fail while cash in cassette #3 is enough, When sensing bills in the Stacker (Error code, 400FF00 is subdivided by location of sensor. ATM Solutions. Check notes dispensed and rejected 2. 2. Remove the remaining notes at a sensor in front of the CST2. Check cash dispenser. Check CS1 sensor 2. Remove notes or dust on CS15A Sensor 2. Check jam in 1 cassette and reload 4. It was detected that the feed lever was open before ther receipt printer started to operate. Follow the master password reset process for the ATM. 20001. Strict test of products Our Team: Research and Development Department Remove note from the CDU delivery path. 4. Replenish receipt paper 2. 2. Check Sensor(CS6) Poll 3. If no bills are present try using compressed air to clean the dispenser (a sensor may be blocked by dust). Realign check sheets in the check cassette box.5. Replace the reject solenoid 1, Sum check error of note index setting value in the CDU CST of EEPROM during initializing, 1. Reconfigure denomination 2. Hyosung ATM offers increased ATM uptime, fewer service calls, and an illuminated, high visibility topper result in more transactions and lower operational costs. Initialize after removing notes or dust over Gate 2. 1. Check wiring connections to the CDU main board. 1. 3. If error occurs when checking CS11A cable operation, replace a sensor. Bill is remained on the sensor in front of cassette during resetting. Low cash warning sensor on dispenser is open. Check wiring and CDU mainboard connections. Check command that Cash Dispenser is received 2. 4. Check the status of setting paper.2. Clean CS1A and CS1B, CS13 sensor detects note in delivery path before/after CDU dispenses, 1. Remove jammed paper Release receipt paper drawer by pressing the tab with the green sticker located at the front of the printer. Double detect module reporting error, check wiring to the module. Check the abnormal communication cable.3. Test Modem. Remove dust in CS15AB, CS31AB, CS41AB CS1AB Sensor 4. Remove dust in CS1~CS4 sensor 3. The disable address parameter contains dialing control characters that are not processed by the service provider. Verify that CS8 or encoder wheel sensor is in place and wire connection is good. Check for notes in the Cash Dispenser. Clear the cash tray of any bills or foreign objects. Sensor is located along the delivery path right after where the note exits the 3rd cassette. Check the status of Near End sensor and its connector, 1. Check dust in Main Motor Encoder Slit 4. Check the Cash Dispenser received command 2. Insert or re-insert the cassette(s). Realign notes in the cassette 3. Remove note from the CDU delivery path.2. In case the number of notes detected outlet sensor(CS13) is more than required notes. 2. Loose belts can slip off rollers and block sensors. Bills are remained in CS1AB sensor after dispensing bills. This can also be a problem with programming, check all programming (especially Dual Master Key setting and Host Processor Mode). Contact to technician support team. 2. Reinitialize the ATM to put back in service. Check dispenser for jammed bills and restart the machine. Check if printer head lever is properly close, 1. You may also want to try the reset button on the printer to clear this error.

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